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MINIMIZING TRADEOFFS WHEN REDESIGNING WORK: EVIDENCE FROM A LONGITUDINAL QUASI-EXPERIMENT
Authors:FREDERICK P MORGESON  MICHAEL A CAMPION
Institution:The Eli Broad Graduate School of Management Michigan State University;Krannert School of Management Purdue University
Abstract:Although cross-sectional job design research highlights a tradeoff between motivational and mechanistic work design, the redesign literature is more equivocal. We develop a work redesign process that suggests the tradeoffs can be minimized if both motivational and mechanistic approaches are explicitly considered when work is designed and the ultimate outcomes of the design effort (e.g., satisfaction, efficiency, or both) are taken into account when work is redesigned. In a longitudinal quasi-experiment, we examined how jobs can be differentially changed in terms of their motivational and mechanistic properties. Results showed at least partial support for all expected relationships. This suggests that the tradeoffs previously considered inherent in job design may not always occur, particularly if conceptual and methodological consideration is given to their minimization.
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