Work and Individual Determinants of Intrinsic Work Motivation, Emotional Exhaustion, and Turnover Intention: A Multi-Sample Analysis |
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| Authors: | Inge Houkes Peter P M Janssen Jan de Jonge Frans J N Nijhuis |
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| Institution: | (1) Department of Health Organisation, Policy and Economics (HOPE), Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands;(2) Maastricht University, Maastricht, The Netherlands;(3) Utrecht University, Utrecht, The Netherlands |
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| Abstract: | This study tested the influence of personal characteristics on a pattern of specific relationships between work characteristics and psychological outcomes. The study hypotheses were: (1) Growth Need Strength has a direct effect on intrinsic work motivation and moderates the relationship between task characteristics and intrinsic work motivation; (2) Negative Affectivity has a direct effect on emotional exhaustion and moderates the relationships between workload and social support on the one hand and emotional exhaustion on the other; and (3) Upward Striving has a direct effect on turnover intention and moderates the relationship between unmet career expectations and turnover intention. These hypotheses were tested in two samples (bank employees and teachers) using Multi-Sample Analysis. The results showed that, generally, personal characteristics had a direct effect on the outcomes as hypothesized. We only found one moderating effect: Upward Striving moderated the relationship between unmet career expectations and turnover intention. |
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| Keywords: | work characteristics personal characteristics intrinsic work motivation emotional exhaustion turnover intention multi-sample analysis |
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