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An International Comparison of Personality Differences between Hospitality and Other Service Sector Managers
Authors:Graham J. Stone  Elizabeth M. Ineson
Abstract:This paper seeks to examine the hypothesis that reliable and valid personality instruments could have international applicability. Utilising data from 327 practising managers drawn from service industries in the United Kingdom, Hungary and the Czech Republic, the research offers a basis for discriminating between the profiles of hospitality and other service sector managers employing stepwise discriminant function analysis, F-tests and classification ratios. The findings, based on a subsequent ANOVA, suggest that these personality profiles extend across the three countries under study. Also, the research provides a methodological approach for consideration in future meta-analytical studies of the processes of management development.
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