Every cloud has a silver lining: positive effects of deviant coworkers |
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Authors: | Markova Gergana Folger Robert |
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Institution: | Wichita State University, W Frank Barton School of Business, Department of Management, 126 N Brookside, Wichita, KS 67208, USA. Gergana.Markova@Wichita.edu |
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Abstract: | Drawing on the labeling perspective of deviance, we investigate employee reactions to coworkers perceived as deviants. We look at two positive effects for employees in the presence of a deviant coworker. First, in comparison to a deviant individual, other employees can draw more positive conclusions about themselves; and second, a deviant can be informative about organizational norms, thereby improving employee role clarity. We also examine individual and situational moderators. For the purpose of the study, we developed a measure of the presence of a deviant. The hypothesized relationships were tested in two large samples using multiple regression analyses. The results revealed that in the presence of a deviant coworker, employees reported enhanced self-evaluation. The presence of a deviant coworker was associated with better role clarity only for employees with more interdependent jobs. We also discuss practical implications of the findings and future research directions. |
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Keywords: | deviant coworker reactions to deviance social comparison social construction vicarious learning |
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