Measuring clients' experience of careers guidance interviews: Exploratory studies

Initial findings of the development of a measure of client experience of the careers guidance interview are reported. Initially based on the Medical Interview Satisfaction Scale (Wolf et al., 1978), items were derived which sampled across affective, cognitive and behavioural components of careers interviewing. The scale is pilot tested on 60 15 and 16 year-old school pupils, of low academic potential and all of whom had experienced a careers interview with a careers officer. Initial results are only partially supportive of the findings of Wolf et al. (1978). Results of a further field study of the 20-item scale based on 54 careers interviews are also reported where factor analytic data are promising. The contribution of the scale in testing related hypotheses (e.g. met expectation hypothesis) is indicated.