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Predicting counterproductive work behavior from the interaction of personality traits
Authors:Jaclyn M Jensen  Pankaj C Patel
Institution:a George Washington University, Department of Management, 2201 G St. NW Funger Hall 315, Washington, DC 20052, USA
b Ball State University, Department of Marketing and Management, Miller College of Business, Whitinger Business Building Room 100, 2000 W. University Ave., Muncie, IN 47306, USA
Abstract:Much attention has been given to enhancing the prediction of counterproductive work behavior (CWB), with a particular focus on the relationship between the five factor model of personality and CWB. Several scholars have advocated for a more complex view of this relationship, and rather than focusing simply on main effects, to examine the interaction of personality traits in predicting employee behavior. In consideration of the traits most strongly related to CWB, we examined the interaction between: (1) conscientiousness and emotional stability, (2) agreeableness and emotional stability, and (3) conscientiousness and agreeableness on CWB directed at individuals (CWB-I) and the organization (CWB-O). Results from a multi-national sample illustrate the interaction of traits increases the prediction of CWB over and above a single trait approach. The interactions suggest employees perform the least CWB when they are high on both traits (in the respective trait pairings), but low levels on either trait relate to increased CWB, and at levels comparable to individuals low on both traits. We conclude research on personality and CWB would benefit from an interactive approach as it allows for greater prediction of CWB-O and CWB-I, which is important in light of the organizational and interpersonal consequences of employee misbehavior.
Keywords:Counterproductive work behavior  Five factor model of personality  Conscientiousness  Agreeableness  Emotional stability  Trait interactions  CWB-O  CWB-I
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