A COMPARISON OF PEER-DIRECTED AND TEACHER-DIRECTED EMPLOYMENT INTERVIEW TRAINING FOR MENTALLY RETARDED ADULTS

Interview skills deficits may limit employment prospects of mentally retarded adults. Although numerous papers highlight the importance of interview skills, few have validated effective strategies for use with mentally retarded persons. Further, there has been a lack of research contrasting rival interview skills training strategies. The present study was conducted with two mentally retarded young adults. It contrasted peer-directed instruction, in which both participants were equally deficient in the target skills, with teacher-directed instruction. Results of the investigation indicated that instruction, rehearsal, and feedback may be effective strategies regardless of who provides instruction. Comparisons of teacher-directed and peer-directed instruction indicated little or no difference in the effectiveness of the two procedures. However, the peer-directed procedure involved considerably less staff time than did the teacher-directed procedure.     

Drawing conclusions: Instructing witnesses to draw what happened to them

We reviewed the child and the adult literature on the impact of witnesses drawing what happened on the number of details recalled and the accuracy of the reported details. Most experiments reported a beneficial effect of drawing what happened (or drawing the scene) on the number of details reported primarily in free recall and sometimes also in cued recall. The consensus across studies was that drawing protocols did not negatively impact the accuracy of reported details (when accuracy was attainable) unless suggestive details were drawn. These results were largely consistent regardless of interviewer expertise or protocol used. Draw-and-tell instructions should be considered by forensic investigators for the following reasons: (1) the beneficial effect on number of details recalled with no detriment to accuracy, (2) the added benefit for children who need additional interviewer support, and (3) the ease at which the instruction can be implemented with minimal expertise or training. However, more ecologically valid research is needed to establish the efficacy of drawing (1) in forensic interviews, (2) in the presence of misinformation, (3) across instances of repeated event memory, and (4) across sequential interviews.     

Rapport-building: Chat versus in-person witness interviews

Tactics recommended for rapport-building consist of verbal (e.g., finding common ground or shared experiences) and non-verbal (e.g., affirmations, displaying empathy) behaviours. Most of the research on rapport, however, has examined it in in-person contexts, where both verbal and non-verbal behaviours are present. In this study, we were interested in the effectiveness of rapport-building when conducting online witness interviews via chat, which de-emphasises the use non-verbal rapport behaviours, compared to traditional in-person interviews. Participants (N = 131) experienced a virtual reality (VR) scenario depicting a mock crime and were interviewed either in person or online via the chat function in Skype. Participants perceived rapport more positively when interviewed in person for three measures: attentiveness, trust and respect and expertise. Two other measures, cultural similarity and connected flow, were not perceived differently across interview medium. Participants interviewed online via chat disclosed similar amounts of crime-related information and were just as accurate as participants interviewed in person. We found that in-person interviews yielded better rapport ratings than interviews via chat but were equally productive in terms of the quality of information obtained, as measured by crime-related details and accuracy. If witnesses are to be interviewed via chat, investigators must carefully consider how to compensate for the lack of those non-verbal rapport tactics that influence witnesses' perceptions of attentiveness, trust/respect and investigator's expertise.     

New directions for the education of clinical psychologists: The primary care setting,the VA's PRIME program,and the in-depth generalist model

As part of this special issue on psychology in primary care settings, we describe the Department of Veterans Affairs' (VA's) new approach to education for practice in the primary care setting and we concurrently address some general issues related to the education of clinical psychologists for practice in this setting. In this article we argue that the primary care psychologist, in parallel with the generalist in medicine, must have a strong generic background in clinical psychology in order to gain the broad range of clinical skills necessary to function effectively as an in-depth generalist (IDG) who is capable of addressing the variety of psychological issues that emerge in the primary care setting. The IDG model of professional practice, which we believe is best suited for primary care/managed care settings, requires extensive training in generic clinical skills and increased time devoted to its implementation at both the predoctoral and the postdoctoral levels.     

The cognitive interview: Its origins,empirical support,evaluation and practical implications

This paper provides a background to current research on the cognitive interview (CI), which is a set of cognitive retrieval techniques designed to facilitate memory search (for example, via reinstatement of contextual cues). One of the principal aims of this research is to identify and develop techniques which police investigators can themselves use. A series of studies were conducted at the University of California, Los Angeles, using police officers as interviewers and students, non-students and children as witnesses to realistic crimes. In all studies the CI elicited significantly more correct information with no apparent increase in errors or confabulations. The CI has been tested in a field study involving police officers in Florida. This paper will critically review this research, as well as more recent unpublished work including CI studies conducted in Germany and the UK. Some important modifications of the original CI procedure are described, and there is a theoretical discussion and explanation of the various components of the CI procedure. Finally, we will consider applications of the CI in clinical and organizational settings.     

Adults' difficulties in identifying concealment among children interviewed with the putative confession instructions

The putative confession (PC) instructions (“[suspect] told me everything that happened and wants you to tell the truth”) increases children's honesty. However, research has shown that children who maintain secrecy despite the PC are more convincing. We examined whether (a) the PC undermines adults' deception detection abilities or (b) children who conceal despite the PC are better deceivers. Adults evaluated truthful and deceptive children interviewed with the PC where the PC portion of the interview was either present or absent. Adults' deception detection was no worse when the PC was present; in fact, it was slightly better. Rather than negatively affecting adults' ability to detect deception, the PC selects an unusually convincing group of concealers.     

Prepared to fake? The relationship between applicants’ job interview preparation and faking

Multiple frameworks and models postulate an effect of job interview preparation on faking. Two studies were conducted to examine if applicants’ interview preparation is correlated with higher faking. Besides analyzing the general extent of preparation, we also distinguished between different preparation categories. In Study 1 (N = 237), a presented preparation video led to higher intentions on image protection but did not increase overall faking intentions. Study 2 (N = 206) focused on past preparation and impression management (IM). The total time spent on preparation was positively correlated with faking. Applicants’ preparation via online videos and professional interview preparation was correlated with higher deceptive and honest IM. Preparation via online videos was additionally correlated with a higher perceived interview difficulty.     

The utility of ground rule instructions with younger and older adult witnesses

This study examined the effectiveness of ground rules—simple instructions outlining the communication expectations of an investigative interview—with 73 younger (age 18–40) and 57 older (age 60+) adults. Participants watched a film depicting an implied sexual assault and were interviewed after a brief delay. One third received no ground rules, one third received ground rules as statements, and one third received the statements along with practice examples. The interview contained questions that required participants to apply one of the rules. Those who received ground rules were asked their perceptions of the rules. Results demonstrated that practicing ground rules improved response quality to problematic recognition questions, younger adults showed more variability in responses to different ground rules than older adults, and most participants found ground rule instructions useful in investigative interviews. Results provide support for the use of ground rules in interviews with adult witnesses.     

Demonstrating detail in investigative interviews—An examination of the DeMo technique

Attaining an uninterrupted free report (FR) is at the heart of best practice investigative interviewing guidance. However, witnesses/victims do not naturally provide detailed accounts. Techniques have been developed to counter-act this, such as a report everything (RE) instruction. This research examined the relative effectiveness of an addition to the RE component, a demonstration of the level of detail, using a behavioural exemplar, by describing an innocuous object; the Demonstration for More detail (DeMo) technique. Participants (N = 61) watched a mock crime video and asked to recall it using one of three instructions: (a) basic FR as the control, (b) RE instruction and (c) RE instruction plus DeMo technique. Participants who were given the DeMo technique recalled more details than both the control and RE groups. Accuracy rates were similarly high across all conditions. The implications of using the DeMo technique within an investigative interview are discussed.