Expecting More in Relationships – Implications of Relational Entitlement

Abstract

Sense of relational entitlement refers to what individuals’ believe they “should” expect from their romantic partner. When expectations are both unrealistic and not met by one’s partner, there is a potential for adverse consequences. Researchers surveyed 195 female participants between the ages 18-60. The study examined the influence of one’s sense of relational entitlement with varying conflict strategies. The findings revealed that extreme forms of one’s sense of relational entitlement was associated with conflict strategies like verbal aggression, and control & domination. Thus, one’s sense of relational entitlement appears to play a significant role in how individuals handle conflict.     

On the political right,the customer is always right: Political ideology,entitlement, and complaining

Across three preregistered studies and five supplementary datasets, we predicted and found that conservatives were more inclined to complain than liberals due to conservative consumers feeling a greater sense of entitlement. This research contributes to the literature by introducing consumer entitlement as a novel explanation for ideological differences in consumer behavior, and by building on previous work suggesting that conservative consumers complain less than liberals (Journal of Consumer Research, 2017, 44 , 477). Evidence is provided across several service contexts and types of complaining behaviors. Study 1 and 4 supplementary datasets supported the basic process. Next, theory-relevant boundary conditions provided converging process evidence. In Study 2, complaining intentions decreased among conservatives when they felt less (vs. more) entitled than the target of social comparison. In Study 3, complaining intentions decreased among conservatives when a service recovery was framed as providing special treatment. Implications and future research directions are discussed.     

I’m merciful,am I not? Facets of narcissism and forgiveness revisited

Narcissists are said to be particularly unforgiving, yet previous research remains inconclusive. This is likely because most previous studies focused on narcissism as a unitary construct, thereby neglecting its multiple facets. The present study (N = 1101) thus aimed to clarify the nuanced associations between different facets of narcissism and forgiveness, the latter being assessed via self-report and non-self-report measures. The results of a structural equation model (SEM) showed that antagonistic aspects of narcissism were negatively correlated with explicit forgiveness. Importantly, agentic as well as communal aspects of narcissism were positively correlated with explicit forgiveness. Aspects of narcissistic personality were not correlated with implicit forgiveness. Results suggest that not all facets of narcissism are associated with an unforgiving stance.     

Narcissism and Performance on Behavioral Decision‐making Tasks

Three studies examined narcissism and behavioral decision making. Decision‐making tasks included the Iowa Gambling Task (IGT; Studies 1–3), Balloon Analogue Risk Task (Studies 1–3), Columbia Card Task (CCT; Studies 2 and 3), and Game of Dice Task (Study 3). To tease apart the contributions of grandiose narcissism (i.e., narcissism found in the general population), pathological narcissism, and narcissistic traits (i.e., grandiosity, entitlement, and exploitativeness) in decision making, we assessed grandiose narcissism in Studies 1 (n = 380) and 2 (n = 244), pathological narcissism in Study 2, and the narcissistic traits in Study 3 (n = 312). Grandiose and pathological narcissism failed to predict decision making regardless of whether or not decision making included immediate feedback. In Study 3, the narcissistic trait of grandiosity (i.e., having an inflated sense of self‐importance) was associated with greater risk taking on the CCT‐hot (i.e., provided immediate feedback), and entitlement was associated with greater risk taking on the IGT. Measurement and applied implications are discussed. Copyright © 2015 John Wiley & Sons, Ltd.     

The faultline activation process and the effects of activated faultlines on coalition formation,conflict, and group outcomes

This research examines the effects of group faultline activation on coalition formation, conflict, and group outcomes. We distinguish between dormant faultlines (potential faultlines based on demographic characteristics) and activated group faultlines (members actually perceive subgroups based on the demographic characteristics) and hypothesize that while dormant faultlines do not automatically turn into active group divisions, a group’s entitlement configuration can activate divisions among group members. Study 1 was a construct validity study to verify the psychometric properties of the activated group faultline measure and explain its connection to other process variables. In Studies 2 and 3, we tested our hypotheses and found that groups with activated faultlines were more likely to form coalitions, have high levels of group conflict, and lower levels of satisfaction and group performance than dormant faultline groups. Furthermore, team identification moderated the effects of activated faultlines on group processes such that a strong workgroup identity decreased the likelihood that activated faultlines led to coalition formation and conflict.     

The Normative Structure of Adjudicative Dialogue

Resolution-oriented dialogue has a normative structure that is largely subject to theoretical explication. This paper develops a simple model that sheds light on how moves in a reason-giving game alter the distribution of discursive commitments and entitlements. By clarifying the practice of deontic scorekeeping, we can enhance our collective capacity to resolve conflicts dialogically.     

信任以稀为贵?下属感知被信任如何以及何时导致反生产行为

感知被信任是信任相关研究中的重要组成部分, 近年来逐渐受到研究者们的重视。以往研究大多认为, 下属感知被上司信任对下属自身以及组织整体都会产生积极影响, 却忽视了其潜在的负面影响。基于自我评价理论, 本文采用实验研究(研究1、2)与多时间点、多源的实地问卷调查(研究3), 探讨了下属感知被信任的潜在黑暗面。研究结果表明：下属感知被信任会引发下属心理权利感, 进而增加其反生产行为, 下属感知到信任的稀缺性在这一过程中起调节作用。具体来说, 当下属感知到信任的稀缺性较高时, 下属感知被信任通过心理权利感影响其反生产行为的正向中介效应显著; 而当下属感知到信任的稀缺性较低时, 上述中介效应不显著。本研究发现了感知被信任的潜在负面影响, 并明确了其对反生产行为的作用机制与边界条件, 为感知被信任相关研究提供了更加全面、辩证的研究视角, 同时也扩展了心理权利感和反生产行为的相关研究。     

Entitlement,exploitativeness, and reasoning about everyday transgressions: A social domain analysis

Social domain theory was used to examine the role of entitlement and exploitativeness in reasoning about everyday transgressions in two studies. Exploitativeness was positively associated with believing that transgressing was acceptable, whereas entitlement was negatively associated. Exploitive participants justified these judgments using personal (e.g., appeal to choice) and less moral (e.g., appeal to welfare of others) reasoning, whereas highly entitled people used more prudential but less personal reasoning. Exploitive participants were less likely to acknowledge the relevance of non-personal concerns (i.e., morality, conventions, and prudence) when considering transgressions. The association between exploitativeness and acceptability of transgressing was mediated by the degree to which issues were believed to involve a concern for others. Implications for narcissistic behavior and decision-making are discussed.     

Diffusion of entitlement: An inhibitory effect of scarcity on consumption

Four studies demonstrated that increasing a desirable commodity's scarcity (i.e., decreasing its supply or increasing demand for it) can inhibit people from claiming the commodity for themselves, thereby delaying its consumption. In Study 1, participants were slower to claim a commodity when its supply was limited versus unlimited. In Study 2, participants expressed more disapproval of someone who took the last commodity compared to the second-last commodity. Participants in Study 3 anticipated that increased demand for a commodity would make them less likely to claim it despite wanting it more. Study 4 showed that the more participants there were who could claim a commodity, the longer it went unclaimed. The inhibitory effect of scarcity was mediated by diminished entitlement to the commodity (Study 3), and increasing entitlement reduced the inhibition against taking scarce commodities (Studies 1 and 2). These findings are discussed in the context of individuals' concern with equality.     

资质过剩感与亲组织不道德行为：心理特权与谦卑型领导的作用

运用自我评价理论视角,并采用两阶段追踪调查问卷方法收集数据,探讨了资质过剩感与亲组织不道德行为的关系以及心理特权和谦卑型领导在两者关系中的作用机制。实证分析结果表明：资质过剩感显著正向影响心理特权,心理特权在资质过剩感与亲组织不道德行为之间起到中介作用,谦卑型领导显著负向调节资质过剩感与心理特权的关系。研究对管理实践有一定的启示,丰富了资质过剩感和亲组织不道德行为理论。