INCREASING APPOINTMENT KEEPING BY REDUCING THE CALL-APPOINTMENT INTERVAL

We examined the effect of reducing the interval between a patient's call for an appointment and the appointment itself. In Experiment 1, patients calling a family planning unit of a public health department were assigned appointments within either 1 or 3 weeks of their call. Data on patient “shows” and “no-shows” were recorded weekly for 6 weeks. Show rates for those in the 1-week appointment group were significantly higher than those in the 3-week group. In Experiment 2, patients were assigned to appointment dates either the next operating clinic day (next-day group) or 2 weeks from the call date (2-week group). Show rates for those in the next-day group were significantly better than show rates for patients in the 2-week group. Clinic productivity, time spent with patients, and consumer satisfaction were also assessed. Implications for appointment scheduling are discussed.     

Truth and democratic education

The connection of education to democracy is an issue of central importance to communities committed to liberty and justice. In her influential book Democratic Education Amy Gutmann addresses this connection. In doing so she takes up a position regarding democracies and the teaching of truth which is indefensible, and which removes any ban on manipulating citizens. Also indefensible is Gutmann's position concerning publicly-funded community colleges and universities. These she deems nonselective institutions; a mistake that obscures the unequal distribution of opportunities for democratically-required education. The outcome is to reveal Gutmann's analysis of democratic education and democratic participation to be, in important respects, inadequate.     

ON THE EVOLUTION OF MORALITY AND RELIGION: A RESPONSE TO LEE CRONK

Abstract. Issue is taken with Dawkins and Krebs's (1978) conception of communication as being by nature manipulative and with Cronk's proposals concerning the evolution of morality, both of which are grounded in evolutionary biology. An alternative view, which recognizes that which humanity has in common with other species but which emphasizes humanity's distinctiveness, is offered to account for religion and morality.     

DINING OUT WITH CHILDREN: EFFECTIVENESS OF A PARENT ADVICE PACKAGE ON PRE-MEAL INAPPROPRIATE BEHAVIOR

The effectiveness of an advice package designed to restructure the restaurant environment and encourage parent praise was examined. Experiment 1 assessed the usefulness of the package when used with experimenter assistance. Videotapes were used to record the target child's behavior. Pre-meal inappropriate behavior decreased an average of 51% across target children. Mealtime inappropriate behavior and parent praise and disapproval were also measured. Experiment 2 was designed to determine whether families could implement the package without experimenter assistance and whether effects obtained would generalize to a different restaurant. Data were taken in vivo. Nine families were randomly assigned to one of three groups. Group assignment determined the order in which families went to two restaurants, the number of dinners each family participated in, and the point at which parents received the advice package. The order in which the families went to the two restaurants as well as the number of baseline meals was counterbalanced. Results of Experiment 2 showed that, when using the advice package, parents in all sequences were able to decrease pre-meal inappropriate behavior of their children, and that these effects generalized to a second restaurant.     

Who's to blame? The role of power and attributions in susceptibility to match-fixing

ObjectiveOfficial reports and anecdotal evidence suggest that people with power frequently put pressure on athletes to fix a match. Therefore, it is assumed that athletes may attribute their involvement to this pressure. The present study was designed to investigate the role that power, attributions and moral emotions may play in the decision to fix a match.MethodTeam and individual sport athletes (N = 427) competing in five European countries participated in a quasi-experimental vignette design. Participants completed eight vignettes manipulating power, source of attributions and stability of attributions. Match-fixing susceptibility and five discrete anticipated moral emotions (guilt, shame, pride, indifference, anger) were measured.ResultsThe results of the analyses demonstrated that athletes are perceived to be most susceptible to match-fixing when the reason is related to a stable attribute of the individual (e.g., enjoying gambling, having a betting problem). However, participants reported also being susceptible to match-fixing when power is high. Anticipated emotions negatively predicted match-fixing susceptibility and mediated the effect of attributions and power on match-fixing susceptibility.ConclusionThe findings provide information on the interplay between attributions, power and anticipated emotions in predicting match-fixing susceptibility, and the determinants of match-fixing susceptibility. This will be of benefit to policy makers, sporting organizations and researchers in developing policies and interventions to protect athletes from being vulnerable to match-fixing requests.     

A brief review of technology-based antecedent training procedures

This brief review summarizes recent research on technology-based antecedent staff training procedures, highlights key methodological components, and concludes with potential directions for future research.     

The effects of presession attention on problem behavior maintained by different reinforcers

The effect of presession attention on the later occurrence of problem behavior was examined with elementary-school children with a range of disabilities. Results of analogue functional analyses suggested an escape function, an attention function, or both. Following the analogue functional analyses, the effects of two antecedent conditions (10-min ignore vs. 10-min attention) were compared on problem behavior in subsequent test conditions. For participants who displayed attention-maintained problem behavior, the test condition involved contingent attention for problem behavior. For participants who displayed escape-maintained problem behavior, the test condition involved contingent escape for problem behavior. Results indicated that participants who displayed attention-maintained problem behavior displayed less problem behavior following presession exposure to attention than when ignored. No such effect was found for presession attention on escape-maintained problem behavior. We discuss matching antecedent-based interventions to the results of functional analysis.     

Development of combinatory manipulation in chimpanzee infants (Pan troglodytes)

I made systematic observations of three infant chimpanzees aged 2–4 years, who participated in a series of diagnostic tests of combinatory manipulation. The tasks were stacking blocks, seriating nesting cups, and inserting an object into the corresponding hole in a plate or a box. These tasks were originally devised for developmental diagnosis of human infants. The chimpanzee infants displayed combinatory manipulation comparable to that of 1-year-old human infants. Common motor characteristics were observed across the tasks, namely "repetition" of actions, "adjustment" of actions, "reversal" of actions, and "shifts" of attention. Humans and chimpanzees share these actions when manipulating multiple objects to complete a task. Repetition, adjustment, and reversal of actions and shifts of attention underlie higher levels of cognition common to both species. Accepted after revision: 5 May 2001 Electronic Publication     

Evaluation of antecedent stimulus parameters for the treatment of escape-maintained aberrant behavior

We evaluated a methodology for identifying the range of stimulus features of antecedent stimuli associated with aberrant behavior in demand contexts in natural settings. For each participant, an experimental analysis of antecedents (Phase 1) was conducted to confirm the hypothesis that task instructions occasioned increases in aberrant behavior. During Phase 2, specific stimulus features associated with the presentation of task instructions were assessed by evaluating the child's behavior across two distinct settings, therapists, and types of tasks in a sequential fashion. Aberrant behavior occurred immediately across settings and therapists, presumably because the presence of a discriminative stimulus for escape-maintained behavior (the delivery of a task instruction) occasioned aberrant behavior. However, aberrant behavior decreased initially across tasks, suggesting that familiarity with the task might be a variable. During Phase 3, an experimental (functional) analysis of consequences was conducted with 2 participants to verify that aberrant behavior was maintained by negative reinforcement. During Phase 4, a treatment package that interspersed play with task instructions was conducted to disrupt the ongoing occurrence of aberrant behavior. Immediate and durable treatment effects occurred for 2 of the 3 participants.