Interviews with ethnic interviewees: Non-verbal communication errors in impression formation

Two studies are described concerning ethnic interviewees in interviews. The first study (a style of presentation study) revealed several differences in non-verbal behaviour displayed by Dutch and ethnic interviewees in interviews. The second study showed that interviewees with an ‘ethnic style’ of non-verbal presentation were assessed more negatively than interviewees with a ‘Dutch style’ of non-verbal presentation by a Dutch selection board. Finally, some implications of the results are discussed.     

The real and the ideal; gender differences in heterosexual behaviour among Norwegian adolescents

This article focuses on gender differences in early heterosexual behaviour among Norwegian adolescents. The material comprised a random sample of 3000 Norwegian adolescents aged 17–19 years. The response rate was 63%. Data were collected by means of anonymous self-administered questionnaires. Sixty-nine per cent of the girls and 59% of the boys had had sexual intercourse. The majority of the adolescents, and a larger percentage of girls than of boys, had their first intercourse within a relationship of mutual commitment. The boys' first coital partners were 0.2 years younger than the boys themselves and the girls' partners were 2.8 years older than were the girls. Boys had had more coital partners than girls but girls had had intercourse more often than boys. Coital frequency was affected more by how long the adolescents had known the partner than by gender as such. In conclusion, boys and girls aged between 17 and 19 years form part of couples at two different stages of development. For this reason, boys and girls accumulate different sexual experiences in the early stage of their sexual careers.     

A New Culture of Learning: Digital Storytelling and Faith Formation

How has the “new culture of learning” begun to transform us, and in what ways might the faith formation practices of religious communities be impacted by the shift? Recent research funded by the MacArthur Foundation lays an empirical basis for recognizing shifts in learning brought about by widespread access to digital technologies. The implications of that research, in turn, pose widespread challenges to the work of faith formation in contemporary communities of faith. Communicative theologies may be best poised to engage these challenges through the practices of digital storytelling.     

Effect of advanced driver-assistance system trainings on driver workload,knowledge, and trust

Older adults are more likely to get severely injured or die in vehicle crashes. Advanced driver-assistance systems (ADAS) can reduce their risk of crashes; however, due to the lack of knowledge and training, usage rate of these systems among older drivers is limited. The objective of this study was to evaluate the impact of two ADAS training approaches (i.e., video-based and demonstration-based training) on older drivers’ subjective and objective measures of mental workload, knowledge and trust considering drivers’ demographic information. Twenty older adults, balanced by gender, participated in a driving simulation study. Results indicated that the video-based training might be more effective for females in reducing their mental workload while driving, whereas the demonstration-based training could be more beneficial for males. There was no significant difference between the video-based and demonstration-based trainings in terms of drivers’ trust and knowledge of automation. The findings suggested that ADAS training protocols can potentially be more effective if they are tailored to specific driver demographics.     

Driver conflict response during supervised automation: Do hands on wheel matter?

Securing appropriate driver responses to conflicts is essential in automation that is not perfect (because the driver is needed as a fall-back for system limitations and failures). However, this is recognized as a major challenge in the human factors literature. Moreover, in-depth knowledge is lacking regarding mechanisms affecting the driver response process. The first aim of this study was to investigate how driver conflict response while using highly reliable (but not perfect) supervised automation differ for drivers that (a) crash or avoid a conflict object and (b) report high trust or low trust in automation to avoid the conflict object. The second aim was to understand the influence on the driver conflict response of two specific factors: a hands-on-wheel requirement (with vs. without), and the conflict object type (garbage bag vs. stationary vehicle). Seventy-six participants drove with highly reliable but supervised automation for 30 min on a test track. Thereafter they needed to avoid a static object that was revealed by a lead-vehicle cut-out. The driver conflict response was assessed through the response process: timepoints for driver surprise reaction, hands-on-wheel, driver steering, and driver braking. Crashers generally responded later in all actions of the response process compared to non-crashers. In fact, some crashers collided with the conflict object without even putting their hands on the wheel. Driver conflict response was independent of the hands-on-wheel requirement. High-trust drivers generally responded later than the low-trust drivers or not at all, and only high trust drivers crashed. The larger stationary vehicle triggered an earlier surprise reaction compared to the garbage bag, while hands-on-wheel and steering response were similar for the two conflict object types. To conclude, crashing is associated with a delay in all actions of the response process. In addition, driver conflict response does not change with a hands-on-wheel requirement but changes with trust-level and conflict object type. Simply holding the hands on the wheel is not sufficient to prevent collisions or elicit earlier responses. High trust in automation is associated with late response and crashing, whereas low trust is associated with appropriate driver response. A larger conflict object trigger earlier surprise reactions.     

Trust and intention to use autonomous vehicles: Manufacturer focus and passenger control

Autonomous Vehicle (AV) research has focused on public acceptance of and intention to use AVs, with trust emerging as important to these variables. Research on AV trust has centered on trust in vehicle performance. However, trust evaluation may include AV manufacturers and developers, and regulation pertaining to AVs; thus, we expand our measurement of trust to include beliefs based on manufacturers and regulation. In this experiment, we manipulate information regarding manufacturer focus (i.e., an emphasis on standards, regulations, and research (SRR) versus speed to market) to determine its effect on trust. When information focused on SRR, we found higher levels of trust in AV performance and in manufacturers, compared to when it focused on speed to market. In addition, information regarding passenger control (i.e., the ability to take over for the vehicle and to determine privacy settings) was manipulated to yield either high or low passenger control conditions. Behavioral Intention (BI) to use AVs was lowest when speed to market was emphasized and when passenger control was low. Furthermore, trust was tested as a mediator between perceived risk and BI. Trust in AV performance partially mediated the relationship between perceived AV performance risk and BI. In addition, trust in AV regulation partially mediated the relationship between AV privacy/security risk and BI. Researchers should continue to examine trust beyond the AV itself to encompass trust in manufacturers and regulations. Those designing and marketing AVs should carefully consider decisions that influence manufacturer/developer reputation and passenger control due to their effect on intention to use AVs.     

Person perception when aggressive or nonaggressive sports are primed

Previous research investigating the factors contributing to sports spectator violence has focused primarily on conscious processes such as the disinhibiting effects of aggressive models and physiological arousal. The current research borrows a methodology from social cognition work to examine the role of passive, category accessibility effects on fan hostility. Prior research has indicated that as a schema becomes more accessible in memory, the use of it to encode subsequent information is increased. It was therefore hypothesized that individuals for whom the category of hostility had been unobtrusively primed with aggressive-sports names (e.g., boxing) would rate an ambiguous target person as more hostile and as more likely to prefer hostile activities relative to persons who were primed with sports names which were not associated with violence (e.g., golf). The results supported the hypotheses, with subjects who were primed with aggressive-sports rating an unrelated target person's behavior as significantly more hostile and as more likely to prefer aggressive activities relative to subjects exposed to sentences containing references to nonaggressive-sports. Discussion includes the potential ramifications for spectator aggression at sporting events.     

Discrepancy in internalized values of workers in extreme situations: Consequences for soldiers and risk for the organization

IntroductionIn the present paper, we address the double-edged role of values among Army personnel and how they can be used in information warfare. We suggest that value discrepancy may impact the agent's trust and consequently, affect behaviour and ultimately destabilize the organization.ObjectivesBased on cognitive dissonance theory and the meaning maintenance model, we hypothesized that exposing trained soldiers to information which confronts their core values and involves both their peers and their institution could promote an overwhelming reaction that could finally alter their trust in the organization.MethodTo examine the proposed model, interviews were conducted with 38 active-duty soldiers that permits to stress the importance of values for their personal life. To complete the interviews, a staged observation was led with the second set of participants (n = 21). Its goal was to evaluate the soldiers’ reaction to a message aiming at their values.ResultsQualitative and quantitative analysis of the Interviews confirmed both the importance of the said values and stressed the ambivalence toward their institution. The results of the staged observation suggested that a low credibility source of information aiming at their central values could lead to a direct emotional reaction, that could potentially lead to a decrease in institutional trust, and therefore ultimately in the organisation performance.ConclusionThe discussion focuses on the consequences of this mechanism, the fundamental necessity for the organization of taking this process into account. Finally, we suggest ways to cope with this risk which can alter strategy deployment and goal achievement.     

The influence of system transparency on trust: Evaluating interfaces in a highly automated vehicle

Previous studies indicate that, if an automated vehicle communicates its system status and intended behaviour, it could increase user trust and acceptance. However, it is still unclear what types of interfaces will better portray this type of information. The present study evaluated different configurations of screens comparing how they communicated the possible hazards in the environment (e.g. vulnerable road users), and vehicle behaviours (e.g. intended trajectory). These interfaces were presented in a fully automated vehicle tested by 25 participants in an indoor arena. Surveys and interviews measured trust, usability and experience after users were driven by an automated low-speed pod. Participants experienced four types of interfaces, from a simple journey tracker to a windscreen-wide augmented reality (AR) interface which overlays hazards highlighted in the environment and the trajectory of the vehicle. A combination of the survey and interview data showed a clear preference for the AR windscreen and an animated representation of the environment. The trust in the vehicle featuring these interfaces was significantly higher than pretrial measurements. However, some users questioned if they want to see this information all the time. One additional result was that some users felt motion sick when presented with the more engaging content. This paper provides recommendations for the design of interfaces with the potential to improve trust and user experience within highly automated vehicles.     

Evaluating agents’ trustworthiness within virtual societies in case of no direct experience

A great deal of effort has been made to introduce trust models to assess trustworthiness within virtual societies. The great majority of them makes extensive use of direct experience as the main source of information, considering recommendation/reputation and inferential processes just later, as a secondary mechanism to refine trust assessment. In this kind of networks, unfortunately, direct experience might not always represent the best solution to assess trustworthiness. In fact, their highly dynamic structure promotes an increase of the average number of interconnections among agents. This in turn negatively affects the degree of knowledge the agents possess about each specific individual, i.e. direct experience. To date, however, it has not been said much about how to face these situations.It is fundamental to find an effective approach for trust assessment even in lack of direct experience, which is the central focus of this research. By the means of a multi-agent social simulation, we consider the situation in which an agent can just access indirect knowledge for trust assessment, namely recommendations of specific individuals or whole categories of individuals. Then, we compare the efficiency of these two approaches in order to identify when it is more convenient to rely on the first or on the second one. As expected, our results confirm that the dynamic nature of these networks strongly affects the role of categories. We modeled this feature introducing the “turnover” in the simulations, whereby the higher is the turnover the more convenient it is relying on categories. Besides this confirmatory result, our simulations highlight the higher degree of robustness of categories in the presence of unreliable recommenders. Such a result is even more significant if there is no available information about how reliable the recommenders are.The results we obtained are in accordance with the current literature and can be of important interest for the development of this sector.