Mobiliser les arbitrages organisationnels pour prévenir les risques professionnels dans les espaces confinés : le cas des chantiers de réfection de canalisation en égouts

This contribution participates to the development of ergonomic contributions to the prevention of occupational risks in confined spaces, specifically in sewer pipe rehabilitation projects. The intervention deployed was structured around a participatory and collaborative approach involving all stakeholders in the project to sustainably improve the prevention of work-related accidents and musculoskeletal disorders among workers. Detailed analyses of workers’ activities coupled with a systemic analysis of the design and collective monitoring of the worksites were carried out. This made it possible to characterize the health and safety risks of site teams as products that compromise between several organizational requirements and situational constraints. Extended to the site manager, the analysis of his activity, although strategic, of anticipation and continuous design of intervention situations, proved to be limited by a vertical organization of the sites, which does not integrate his expertise. Based on the diagnosis, validated and shared by all, the prevention challenges were articulated with the performance objectives of the worksites in a perspective of co-design with and by the different hierarchical levels of the department. The intervention made it possible to collaboratively build new organizational rules that consider the concrete realities of the work of workers and site managers.     

Doing Justice and Demonstrating Fairness in Small Claims Arbitration

This paper examines the intersection of technical law and common sense reasoning in small claims arbitration, a distinctive and increasingly prevalent kind of legal work. Following (Garfinkel, Ethnomethodology’s program: Working out Durkheim’s aphorism, 2002), the study explores the “reform of technical reason” and what a “just outcome” means by focusing on the arbitration of actual small claims cases and how technical-legal and non-technical/informal resources are brought into alignment to produce dispute resolution. The arbitrator elicits discussions that establish consensual and commonplace formulations of “the case,” formulations that foreshadow its disposition as technical matters of law. The research demonstrates how formal structures of equity, evenhandedness, and decisions without bias have their production in vivo, and how a just and fair course becomes a “just outcome.”