Computer Communication and Organizational Commitment: Tracing the Relationship in a City Government

Various theories and management policies suggest that there should be a positive relationship between communication and commitment to the organization. However, support for that relationship remains equivocal. We report the results of a questionnaire on communication and commitment filled out by 376 employees of a mid-sized city government. They were asked about the mode and frequency of their communications within the organization and about their commitment to the city government. Consistent with our hypotheses about the nature of computer-mediated communication, use of computer mail and bulletin boards predicted organizational commitment, but use of the telephone and paper modes of communication did not. In addition, those most likely to benefit from the immediacy and memory of computer communication—shift workers—evidenced a stronger relationship between computer mail use and commitment than did regular employees. Two mechanisms for mediating the relationship between communication and commitment were evaluated. Evidence supports active participation in communication as a mediating mechanism in the relationship between communication and commitment. The informational value of communication does not appear to be important in this regard.     

Actuarial Prejudice Toward Women and Its Implications

A process called "actuarial prejudice" is discussed. Actuarial prejudice is a cognitive bias, based on available information about a group from the past and the present, that causes individuals to expect inferior performance from persons who belong to the group. The process, in part, explains why both women and men expect relatively low achievement from women and why women are less likely to achieve than are men. Hypotheses are proposed for future research to test the implications of this process.     

Minority influence: The effect of majority reactionaries and defectors,and minority and majority compromisers,upon majority opinion and attraction

The effects of shifting opinions within a group upon majority opinion, communication between members and perceived attractiveness of other members were studied. Each subject perceived himself to be a member of the majority in a group whose opinion was divided 6–2 on an important issue. But later one to three group members changed their vote. Six conditions of change were established: Control, majority reactionary, majority compromise, majority defection (5-3), minority compromise, minority compromise plus majority reactionary. Only majority compromise or defection affected majority opinion (private and public). Majority members were disliked when they deviated from majority opinion, but particularly so when they shifted toward minority opinion. Minority members were liked most when they induced a majority member to compromise (but not defect). Majority communication to minority occurred most when the minority was compromising, but most disagreement with minority opinion was expressed when a majority member had either compromised or defected.     

Interpersonal Assessment in Counseling and Psychotherapy

This article provides a review of some of the major instruments, methodologies, and strategies available to assess clients' interpersonal functioning. The focus is on instruments that provide characterizations of clients' and counselors' overt interpersonal behavior and covert reactions translated onto interpersonal circle models. A suggested interpersonal assessment battery is presented, and how the information obtained from this battery can be applied to assist in conceptualization and treatment efforts is described.     

The de facto national system of psychiatric inpatient care. Piecing together the national puzzle

National data regarding psychiatric inpatient episodes can be viewed in 2 ways. The normative method surveys the "specialty mental health sector." A more inclusive method includes smaller sites (e.g., the military), all of general hospital treatment (rather than only the psychiatric unit), residential treatment centers, and other residential care. The difference between the 2 methods represents approximately 725,000 episodes, at a direct cost of more than $6 billion. The more inclusive analysis of the years 1980 and 1985 reveals a strong shift to the private sector and an increase in inpatient care of children and youth that might be obscured by limiting national treatment statistics to the specialty mental health sector.