Psychosocial impacts of communal conflicts in a sample of secondary school youths from two conflict communities in south east Nigeria

In Nigeria, communal conflicts arise due to misunderstanding from ownership of land for farming, oil deposits, solid minerals or water for fishing activities. It may also arise in defence of community pride and properties or even in defence of the people involved in the conflict. The General Health Questionnaire (GHQ-12), The Short Screening Scale for Post traumatic stress disorder, The Generalized Anxiety Disorder Scale (GAD-7) and the Beck Depression Inventory (BDI-2) were used to assess psychosocial impacts of communal conflicts among 560 secondary school youths from two communities in south east Nigeria. Result revealed various forms of psychosocial impacts of communal conflicts among the youths.     

Online shopping experience in an emerging e‐retailing market: Towards a conceptual model

We develop a comprehensive and integrated framework of online shopping experience (hereafter OSE) from an emerging market perspective. Using a netnographic research method, we content analysed 284 experiential reviews of 2 leading Nigerian e‐retailers. Augmented by the theory of customer engagement, we identify 8 dimensions of OSE that activate shoppers' affective and cognitive states, which consequently lead to 4 behavioural outcomes, namely, internal responses to service experience, external responses to service experience, repurchase intentions, and word of mouth intentions. The proposed dynamic and comprehensive framework reflects all phases of the consumer decision‐making process and demonstrates that OSE has both perceptual and behavioural components. We make 3 important contributions. First, the paper provides a comprehensive and dynamic model of customer experience that encompasses all the stages in the customer decision‐making process by drawing on a new theoretical perspective to demonstrate how the unique attributes of OSE contribute to extant customer experience research. Second, we advance experiential consumption theory by incorporating attributes of OSE evolved through a unique qualitative research method into existing frameworks of customer experience. Third, we compare and contrast findings from an emerging market with research from more mature markets, when they were undergoing similar development patterns. From a managerial perspective, we illustrate how online retailers operating in emerging markets can draw from the experiences of mature markets and understand the key differences between markets so that they can develop customer experience management strategies by concentrating on the most important components of customer experience.     

Missed post-hospitalisation clinic appointment in a psychiatric hospital in Southeast Nigeria

ABSTRACT

Patients who have been attended to at psychiatric institutions sometimes fail to keep their scheduled appointments. This study was designed to assess the extent and determinants of missed first clinic appointments among recently discharged patients with schizophrenia. A total of 311 inpatients with a diagnosis of schizophrenia were participated in the study. The diagnosis of schizophrenia was confirmed using Munich version of the Composite International Diagnostic Interview. Socio-demographic and clinical data were collected using the socio-demographic questionnaire while analysis was done using SPSS (version 16). The rate of missed first outpatient appointment was found to be 25.7%. Missed appointment was associated with male gender, state of origin outside the study site, long distance from hospital to place of abode, longer appointment duration and illness severity at discharge. The findings in this study support the need for the introduction of community psychiatric services to improve patient access to services in Nigeria.     

Prevalence and Predictors of Psychological Violence Against Male Victims in Intimate Relationships in Canada

Psychological violence involves expressive violence (i.e., the use of words to humiliate or psychologically harm a partner) and coercive violence (i.e., controlling behavior directed to dominate and manipulate a partner). From studies that collect data on both physical and psychological violence, it is apparent that psychological violence is the most prevalent form of intimate partner violence (IPV). However, psychological violence is one of the dimensions of IPV that has received relatively less attention. Furthermore, very little is known about the state of female-to-male psychological violence, as most studies on the subject have focused on female victims. This study seeks to understand recent trends and prevalence of psychological violence in male-to-female and female-to-male relationships in Canada. Using the 2014 General Social Survey (Victimization) data, the risk factors of female-to-male psychological violence were analyzed. The findings of the analysis revealed that there are significant differences in the prevalence of psychological violence among victims when gender is taken into consideration. The study also revealed that childhood victimization, childhood exposure to domestic violence, marijuana use, and educational attainment are predictors of female-to-male psychological violence. The study highlights the need for more studies to be conducted to attain a better understanding of the nature and context of psychological violence in heterosexual relationships.