Mitigating disruptive effects of interruptions through training: what needs to be practiced?

It is generally accepted that, with practice, people improve on most tasks. However, when tasks have multiple parts, it is not always clear what aspects of the tasks practice or training should focus on. This research explores the features that allow training to improve the ability to resume a task after an interruption, specifically focusing on task-specific versus general interruption/resumption-process mechanisms that could account for improved performance. Three experiments using multiple combinations of primary tasks and interruptions were conducted with undergraduate psychology students. The first experiment showed that for one primary and interruption task-pair, people were able to resume the primary task faster when they had previous practice with the interruption. The second experiment replicated this finding for two other sets of primary and interruption task-pairs. Finally, the third experiment showed that people were able to resume a primary task faster only when they had previous practice with that specific primary and interruption task-pair. Experience with other primary and interruption task-pairs, or practice on the primary task alone, did not facilitate resumption. This suggests that a critical component in resuming after an interruption is the relationship between two tasks. These findings are in line with a task-specific mechanism of resumption and incompatible with a general-process mechanism. These findings have practical implications for developing training programs and mitigation strategies to lessen the disruptive effects of interruptions which plague both our personal and professional environments.     

Using Force: Australian Newspaper Depictions of Contacts Between the Police and Persons Experiencing Mental Illness

The media creates and sustains knowledge about socially relevant issues such as crime, mental illness, and policing. Past research suggests that while the media portrayal of the police is undoubtedly complex, their portrayal of people experiencing mental illness remains mainly negative. The depiction of their encounters in the mass media is of considerable interest because of the influential role the media has on public opinion and debate; however, there is a lack of current research in this area. This study aimed to examine media items in the major newspapers across Australia between January 2006 and December 2007 (n = 77) to investigate their portrayal of this interface. The dominant themes encountered in the initial analysis depicted people experiencing mental illness as dangerous and a threat to the public, where the mental health system has failed to manage them adequately. Further analyses found that people experiencing mental illness were stigmatised in a third of the media items reviewed and were represented significantly more negatively in these encounters than the police. Implications of these findings and some suggestions regarding possible strategies that could improve socially responsible media reporting and public discourse on mental illness are proposed.     

熟悉性对外群体同质性效应的影响

两个实验考查了年龄和性别群体中是否存在外群体同质性效应以及熟悉性对该种效应的影响。结果表明：1．年龄群体中存在明显的外群体同质性效应,这与青年群体和老年群体彼此不够熟悉有关;2．性别群体中不存在外群体同质性效应,这与青年男女群体彼此较为熟悉有关。