Fairness lies in the heart of the beholder: How the social emotions of third parties influence reactions to injustice

The present research explores third parties’ (e.g., jurors, ombudsmen, auditors, and employees observing others’ encounters) ability to objectively judge fairness. More specifically, the current research suggests that third parties’ justice judgments and reactions are biased by their attitudes toward the decision recipient and, in particular, the affective aspect of those attitudes as characterized by their felt social emotions. We explore how the congruence of a social emotion (i.e., the extent to which the emotion reflects feeling a subjective sense of alignment with the target of the emotion) can influence their evaluations of recipients’ decision outcomes. The five studies presented show that congruence can lead third parties to react positively to objectively unfair decision outcomes and, importantly, that the influence of social emotions on subjective justice judgments drive third party reactions to decisions, decision makers, and even national policies.     

The Effects on Layoff Survivors of Their Fellow Survivors' Reactions1

A multimethod series of studies examined factors that moderate the effects on layoff survivors of their fellow survivors' reactions. Studies 1 and 2 showed that survivors' work performance was more influenced by the reactions of fellow survivors who were relatively attractive. Study 3 revealed that survivors' work performance and turnover intention were more positively related to the reactions of relatively attractive fellow survivors, but only when the survivors had relatively little communication with their fellow survivors about the layoff; among those who communicated a great deal with fellow survivors about the layoff, work performance, and turnover intention were positively related to their fellow survivors' reactions, regardless of the attractiveness of their fellow survivors. The discussion focuses on theoretical and practical implications, limitations of the studies, and areas for further research.     

Technology enabled work: The role of self-efficacy in determining telecommuter adjustment and structuring behavior

We explore factors associated with employees’ ability to cope with the challenges of telecommuting—an increasingly pervasive new work mode enabled by advances in information technologies. Telecommuting can trigger important changes in employees’ job responsibilities, especially with respect to the degree of proactivity required to effectively work from a distance. Survey responses from a sample of 723 participants in one organization’s formal telecommuting program were used to examine the inter-relationships between telecommuter self-efficacy and extent of telecommuting on telecommuters’ ability to cope with this new work context. Results indicate that there is a positive association between telecommuter self-efficacy and both employees’ behavioral strategies (i.e., structuring behaviors) and work outcomes (i.e., telecommuter adjustment). Moreover, these positive relationships are accentuated for employees who telecommute more extensively. Implications for research and practice concerning the effect of technology on jobs and careers are presented.