A Developmental Approach to Outreach Services for Counseling Centers

Economics, pressure for accountability and changing student needs are forcing counseling centers to evaluate their services and methods of delivery. This article illustrates how a developmental, proactive, outreach approach can be an alternative to the traditional medical model.     

Teenage Fathers: A Profile

In this century both the literature and social programs devoted to adolescent pregnancy have focused almost exclusively on the female. This article presents a profile of teenage fathers by reviewing the scant literature that is available. The authors make specific recommendations for counselors on the basis of this review.     

CONTENT-ORIENTED PERSONNEL SELECTION IN A SMALL BUSINESS SETTING

This paper illustrates a content-oriented procedure for personnel selection in a small business setting. The procedure focuses directly on criterion performance, inasmuch as it generates lists of tasks relevant to specific job objectives. Rank order correlations provide quantitative indices of agreement between members of the job analysis panel as to the relative importance of the job objectives. The importance of appropriate representation on the job analysis panel is emphasized.     

Getting Down to Business Talk,Gaze, and Body Orientation During Openings of Doctor-Patient Consultations

This study examines the openings of British general-practice medical consultations. The authors use conversation analysis to analyze how doctors' and patients' practices of gaze and body orientation organize interaction such that doctors routinely initiate the sequence wherein patients disclose their chief complaint. Gaze and body orientation communicate levels of engagement with and disengagement from courses of action. As doctors and patients accomplish regular tasks preparatory to dealing with patients'chief complaints, doctors use gaze and body orientation to communicate that they are preparing but are not yet ready to deal with those compkints. In response, patients wait for their doctors to solicit their chief complaint. These findings have implications for research on nonverbal communication, interactional asymmetry, and power.     

THE IMPACT OF HUMAN RESOURCE AND OPERATIONAL MANAGEMENT PRACTICES ON COMPANY PRODUCTIVITY: A LONGITUDINAL STUDY

Within the strategic human resource management (SHRM) perspective, psychology‐based practices, especially empowerment, extensive training, and teamwork, are seen as vital to sustained competitive advantage. Other approaches, such as those of integrated manufacturing and lean production, place greater emphasis on operational initiatives such as total quality management, just‐in‐time, advanced manufacturing technology, and supply‐chain partnering as determinants of organizational performance. We investigated the relative merits of these practices through a study of the productivity of 308 companies over 22 years, during which time they implemented some or all of these 7 practices. Consistent with SHRM theory we found performance benefits from empowerment and extensive training, with the adoption of teamwork serving to enhance both. In contrast, none of the operational practices were directly related to productivity nor did they interact with other practices in ways fully consistent with the notions of integrated manufacturing or lean production.     

Ethics,Violence, and Counseling: Hear No Evil,See No Evil,Speak No Evil?

Situations involving violence directed either at a client or by a client pose ethical and legal dilemmas for the mental health professional. The authors present information concerning both ethical and legal aspects of violence as they relate to client welfare, dangerousness, confidentiality or duty to warn, and counselor violence. In certain situations, case material is used to illustrate both the ethical standards and the laws and statutes that provide directives for professional behavior.