Assessing Client Satisfaction with Mental Health Treatment among French-Canadians

La présente étude fournit des résultats à verser au dossier de validation de la version française "Client Satisfaction Questionnaire" (CSQ): une courte échelle en 18 items créée pour mesurer le degré de satisfaction de l'utilisation de différents aspects des services de santé mentale. L'échantillon comprenait 89 anciens patients (en secteur) d'une clinique psychologique universitaire. Les résultats montrent la fidélité et la validité factorielle du CSQ dans le contexte franco-canadien. De plus, comportant des similitudes avec les observations anglaises, espagnoles et hollandaises, ils représentent un important premier pas pour fonder l'équivalence inter-culturelle de la version franco-canadienne de l'échelle.
The present study provides data for the cross-cultural validity of the French version of the Client Satisfaction Questionnaire (CSQ); a short 18-item scale which was designed to assess degree of satisfaction with different aspects of mental health services. The sample consisted of 89 former outpatients of a University Psychology Clinic. Results supported the reliability and factorial validity of the CSQ in a French-Canadian context. In addition, the results were similar to those observed for English, Spanish and Dutch versions and represent an important first step towards the cross-cultural equivalence of the French-Canadian version of the scale.     

The Influence of Applicant Communication Style and Interviewer Characteristics on Hiring Decisions1

This study examined the influence of the gender and communication style of job applicants, as well as the gender and sex-role stereotyping of interviewers, on hiring decisions. Fifty-six personnel officers viewed videotapes of simulated employment interviews, in which male and female candidates used either aggressive, assertive, or nonassertive styles of communication. Personnel officers rated job candidates on likeability, similarity to the officers themselves, and hireability. Interviewers were most likely to employ assertive applicants, and the sex-role stereotypes of interviewers did not influence their perceptions of these candidates. Sex-role beliefs, however, did affect evaluations of aggressive and nonassertive job applicants. Interviewers who were low in sex-role stereotyping were more likely to hire a nonassertive than an aggressive candidate, while interviewers with higher levels of sex-role stereotyping were more likely to hire aggressive candidates. For assertive candidates, judgments by the interviewers of the perceived similarity of the candidate to themselves and their liking for the applicant both influenced their decision to hire the candidate. For aggressive and nonassertive candidates, however, the interviewers' liking toward the candidate mediated the relationship between perceived similarity and hiring decisions.     

Miracles and the case for theism

I would like to thank Keith Parsons for reviving my interest in this topic, and Robert McKim, Patrick Maher, Hugh Chandler, Jordan Howard Sobel, and William Alston for helpful remarks concerning previous versions of this paper.     

STRATÉGIES COGNITIVES ET PROCESSUS D'AUTORÉGULATION CHEZ DES FAMILLES EN SITUATION DE RÉSOLUTION DE PROBLÈMES LOGIQUES*

The family is a fundamental learning environment for many basic skills such as the ability to solve everyday domestic problems. A lack of competence in this type of problem solving would expose the individual to more frustration and possibly create the conditions for greater aggression. Forty-two low SES families, each including an aggressive boy, were invited to the laboratory for a problem-solving session on two occasions, at an interval of two years. Subjects were asked to find four preset combinations of colours by systematic permutations of four colours using a computer. Three types of cognitive performance were examined: resolution strategies, autoregulation strategies and the success rate in finding the solution. Results showed that most of the families were consistent in their use of a non-systematic strategy. Although some improvement in planning is observed during the second testing, no other improvement in autoregulation strategies was observed. In general, families had a better rate of success in finding the solution in the second session. The low cognitive level of these families and its stability are discussed. Étant donné que la famille constitue un terrain privilégié d'apprentissage, l'aggressivité comportementale de certains enfants pourrait résider dans le peu d'opportunités offertes par leur famille d'apprendre à affronter les problèmes de la vie quotidienne d'une manière réfléchie. Quarante-deux familles de milieu socio-économique faible, dont un des enfants est à risque d'inadaptation sociale et dont les parents sont peu scolarisés, ont à résoudre un problème nécessitant l'intelligence logique et ce, à deux ans d'intervalle (T-1 et T-2). La tâche consite à résoudre un problème de permutations à quatre éléments et se présente sous la forme d'un jeu d'ordinateur. Le fonctionnement cognitif est examiné selon trois dimensions: les stratégies cognitivcs de résolution, les stratégies d'autorégulation exercées, sur la démarche cognitive et l'issue de la démarche cognitive. L'examen des stratégies cognitives révèle que la majorité des familles utilisent une approche non stratégique et que cette approche est maintenue aussi bien à l'intérieur d'une séance donnée que d'une séance à l'autre. Exception faite de l'amélioration relevée à la séance 2 quant au contrôle exercé par les familles sur le déroulement de leur démarche cognitive, aucun changement n'émerge sur les autres critères de l'autorégulation. Finalement, les familles obtiennent une meilleure performance à la deuxième séance. La discussion porte sur la relative stabilité du niveau de fonctionnement cognitif des familles ainsi que sur la pauvreté apparente de leur répertoire de schèmes.     

Multifactor measurement of bodily feelings: Conceptual development,scale construction,and empirical validation

A series of studies is described demonstrating a coherent exploratory and confirmatory factor-analytic approach to the scaling of self-reported bodily feelings. This approach attempts to optimize the orthogonality, parsimony, and meaningfulness of a multifactor inventory. Psychometric properties of the resulting 35-item Bodily Feeling Scale (BFS) are presented and its comparability with other inventories is discussed. A validity study using item-content-based scales of the Minnesota Multiphasic Personality Inventory showed both concurrent and discriminative validity of the BFS. Implications for clinical and research utility are discussed.Portions of this research were conducted while the first author was supported by a University Graduate Fellowship awarded by the Graduate School of Arts and Sciences at Vanderbilt University.Professor Nunnally passed away in August 1982. His major contributions to the several stages of this research program are recognized through coauthorship.     

New perspectives on child and adolescent depression

The Children's Depression Index (CDI) was administered to a group of 304 regular school students in Grades 3–12. It was found that 21% of the students reported mild to moderate levels and 7% reported severe levels of depression. Females reported more overall depression than did males. Specific CDI items selected more frequently by females than by males supports previous work suggesting that females tend to internalize difficulties whereas males are more likely to externalize problems. There were no age differences associated with overall depression; however, there were some developmental differences in specific items cited. Finally, “red flags” were identified that may be helpful in spotting children suffering from severe levels of depression.     

Type A behavior,anger expression,and reactions to anger imagery

The experiment investigated the effects of Type A behavior, anger expression, and gender on perceptions of control and heart rate. Jenkins Activity Survey defined Type A and B subjects, categorized as either high or low in anger expression, were asked to recall, image, and generate self-referent statements about angry situations. State anger and heart rate were measured during all of the anger induction conditions, and ratings of imagery vividness and perceptions of control for self and others were taken following the recalled and imaged anger conditions. The results, with both the heart rate and self-report measures, indicated that the effects of the independent variables were interactive and situationally dependent. Type A behavior was associated with increased heart rate in two experimental conditions (mood anger and recalled anger), and, in one instance, this effect was amplified in male subjects (recalled anger). The self-report results yielded interactional effects that most commonly took the form of high anger expression, with male Type A's providing higher ratings of state anger, more vivid anger imagery, and lower perceived self-control ratings than did other categories of subjects. Taken together, these results suggest that anger expressiveness, particularly among males, amplifies the usual reactions attributed to Type A's, and that such effects are mediated by the threat of loss of control. Further, the observed interactive relationships limit the generalizability of A/B differences and raise definitional questions about Type A behavior.     

Theologies from Africa,Asia and Latin America,including Black Theology: a Bibliography

During the last few years the library of the Ecumenical Centre, in line with its worldwide acquisition policy, has added to its collection many works by theologians from Africa, Asia and Latin America. A consultation of several such theologians took place recently in Geneva. Prominent at the Vancouver Assembly were theologians speaking out of their own context. This is therefore an appropriate moment for rendering a service to theological professors and students in the realm of contextual theology. All the titles indicated in the bibliography are available in the library and can be borrowed.     

Sense of purpose and food insecurity during the COVID-19 pandemic

The COVID-19 pandemic brought new attention to the issues of food insecurity faced by individuals throughout the United States, a stressor exacerbated by disruptions to work status and supply chains. The burden of food insecurity likely carries consequences for whether individuals feel capable of pursuing their broad goals and life engagements; put differently, food insecurity may pose a threat to people perceiving a sense of purpose in life. The current study tested this claim across three samples taken during 2020 (n = 2009), 2021 (n = 1666), and 2022 (n = 1975). Participants completed inventories for perceived food insecurity, sense of purpose, depressive symptoms, and anxiety, among other measures. Results found consistent negative associations between food insecurity and sense of purpose across all three samples. In addition, food insecurity moderated associations between sense of purpose and depressive or anxiety symptoms. Sense of purpose was more strongly negatively associated with depressive and anxiety symptoms for those participants who reported no food insecurity. That said, sense of purpose remained negatively associated with psychological distress even among those reporting food insecurity.