THE “COMPETENT COMMUNICATOR” AS A COGNITIVE PROTOTYPE

Past theories concerned with communicative competence have assumed that perceiver's evaluations of the competence of a communicative performance are based on a conception of the “ideal communicator.” Psychological theory on categorization implies that this assumption is most viable if conceptions of “prototypes” relevant to competence in general (“the communicatively competent person”) are rich in defining characteristics relative to their logical superordinate (“the skilled person”), yet distinct from other skill-related prototypes (such as “the artistically talented person”), and if conceptions of prototypes relevant to competence in specific interactive situations are also relatively rich in defining characteristics, but similar to one another. Analysis of freely elicited lists of characteristics for categories within a taxonomic hierarchy for skill support these implications, showing that people's conceptions of “communicative competence” are organized in the manner most conducive to their use as the basis for competence evaluation. Results also point out the critical role played by concrete, rather than abstract, characteristics in differentiating among general and situation-specific prototypes.     

SETTING CUTOFF SCORES: LEGAL, PSYCHOMETRIC, AND PROFESSIONAL ISSUES AND GUIDELINES

Cutoff scores are used in a variety of settings to help managers make personnel decisions. Although cutoff scores are used widely, information about their derivation and appropriate use is scattered in the legal, psychometric, and professional literatures. The purpose of this paper is to analyze critically and to integrate these diverse literatures, to summarize what is known and what is unknown about the use and misuse of cutoff scores. Alternative methods are examined in relation to legal precedents set by the courts, to psychometric principles, and to the various sets of professional guidelines. Directions for future research are suggested, and we conclude with a set of recommendations regarding acceptable professional practice in this area.     

One Counselor's Intervention in the Aftermath of a Middle School Student's Suicide: A Case Study

The authors discuss the application of Gestalt theory as a means of dealing with the surviving classmates of a student who committed suicide.     

THE DECISION TO IMPLEMENT GAINSHARING: THE ROLE OF WORK CLIMATE, EXPECTED OUTCOMES, AND UNION STATUS

This study empirically examines several factors that may predict management decisions to implement high-involvement gainsharing plans, interventions that pay company-wide bonuses for performance improvements and encourage employee involvement in work decisions. It addresses the question: why does one facility that considers implementing a gainsharing plan decide to do so, while another facility does not? In 59 facilities (32 nonunion and 27 union) considering the implementation of a gainsharing plan, 485 upper-level managers evaluated the work climate in their facilities (participation, identity, cooperation, and expected plan support) and rated the anticipated outcomes of the intervention. Union status had no direct relationship with the implementation decision. A significant interaction showed that implementation was positively related to participation and expected outcomes in the nonunion facilities, but was unrelated to these variables in the unionized facilities. The results provided little support for a “transformation” model of plan implementation and moderate support for a "compatibility" model.     

The Value of Curiosity and Naiveté for the Cross-Cultural Psychotherapist

Therapists today face a dramatic increase in the cultural diversity of their client populations. Cultural literacy, long the dominant model for preparing to do cross-cultural therapy, advocates study of the prospective client's history and culture. This model, however, poses logistical problems, emphasizes scholarship over the experiential and phenomenological, and risks seeing clients as their culture and not as themselves. In this essay, we argue that teaching culture alone can obscure therapists’ view of human diversity. To balance the cognitive model of preparation, a process-oriented approach is considered, whereby the therapists’ attitudes of cultural naiveté and respectful curiosity are given equal importance to knowledge and skill. We begin from a concern with clients’ vulnerability in the power distribution that inevitably exists in therapy, especially with immigrant and marginalized populations. The use of acculturation narratives, which the therapist explores with naiveté and curiosity, helps clients to find their voices.