Defining, Measuring, and Comparing Organisational Cultures

La littérature portant sur la culture des organisations souffre d'un manque manifeste d'enquêtes extensives débouchant sur des études comparatives. Afin de rendre plus comparables les cultures organisationnelles, nous proposons une définition et une série de dimensions. La culture organisationnelle renverrait aux perceptions communes des pratiques de travail dans le cadre des unités constitutives des organisations. A l'examen d'études empiriques, les cinq dimensions suivantes nous sont apparues: autonomie, orientation externe, coordination interdépartementale, orientation vers les ressources humaines et orientation vers le développement. L'utilisation de cette définition et de ces dimensions générales devrait faciliter la comparaison des cultures organisationnelles et l'accumulation de résultats.
Within the body of organisation culture literature, there is a conspicuous absence of large-scale studies reporting on comparative studies. In order to increase comparability of organisational cultures we propose a definition and a set of dimensions. Organisational culture is defined as shared perceptions of organisational work practices within organisational units. On the basis of empirical studies we discerned the following five dimensions: autonomy, external orientation, interdepartmental coordination, human resource orientation, and improvement orientation. Use of this definition and a set of such generic dimensions would facilitate the comparison of organisational cultures and the accumulation of research findings.     

Innovative knowledge Utilization through information transfer: A new relationship between libraries and user organizations

In our rapidly changing environment, both profit and non-profit organizations confront an increasing demand for technological, economic, and social innovation. In response to this demand, organizations are taking on the role of “change agents” by transforming existing practices into innovative action. Libraries, as centers that accumulate and disperse knowledge, can support these organizations in their “change agent” roles. This paper delineates the way public libraries can help organizations meet the increasing need for external information associated with innovation. Policy issues concerned with efficient information transfer to user organizationss are specified, and two concrete examples of information transfer systems are described. In order to best utilize existing knowledge,personal-professional assistance in selecting potentially innovative,impersonal written materials is recommended. Dr. Celeste P. M. Wilderom is an assistant professor at the School of Economics of the Free University of Amsterdam, The Netherlands and a research associate in organization behavior at the School of Management, S.U.N.Y., Buffalo. NY 14260. Her Ph.D. is in organizational psychology from S.U.N.Y., Buffalo, Where she taught in the Schools of Management and Social Work. Dr. Wilderom's research interests are behaviors in service and nonprofit organizations, problems of cross-cultural managemet and educational issues in the social sciences.     

THE FACTOR STRUCTURE OF THE BEM SEX-ROLE INVENTORY (BSRI)

Research on the factor structure of the Bem Sex-Role Inventory generally indicates the existence of a number of smaller factors in addition to a major Masculine factor and a major Feminine factor. This has led to a suggestion that contrary to Bern's proposal, the scale is multidimensional. The present study attempted to examine further the factor structure of BSRI when applied to a non-Western sample. The results of a factor analysis appear to confirm the suggestion that BSRI is multidimensional. There are also indications that both the Masculine and the Feminine scales have high internal consistencies which can be improved further if certain items were removed.     

Implementation and evaluation of a juvenile mental health training for law enforcement in a medium-sized jurisdiction

The need for specialized training programs that are focused on youth mental health needs, awareness of community-based services, and de-escalation skills is growing across law enforcement agencies due to calls for service that involve youth in mental health crisis. The current study evaluates a juvenile mental health training for law enforcement that was developed based on agency needs. The training was completed by 159 officers and a pre-/post-test design was used. Findings suggest that officers were satisfied with the training and improvements were seen across several training constructs (confidence, preparedness, stigma, resource awareness, and de-escalation skills). Satisfaction with the training predicted change in confidence and preparedness. Recommendations for future research and the implementation of juvenile mental health trainings are discussed.     

Measuring How We Preach What We Practice: Psychoeducational Change in Depressed Inpatients

This study investigated the relationship between acquisition of psychoeducational principles and symptomatic improvement in depressed in-patients. One hundred and twenty-three inpatients hospitalized on a Cognitive Therapy Unit were administered the Test of Cognitive Behavioral Principles (TCBP) and the Beck Depression Inventory at admission and discharge. It was predicted that the TCBP scores would be higher at discharge than at pre-testing at admission. Further, it was hypothesized that the higher TCBP scores at post-test would be significantly correlated with lower Beck Depression Inventory scores at post-test. The results revealed that inpatients' TCBP scores improved over the course of treatment supporting the first hypothesis. However, the data did not support the second hypothesis as there was not a significant relationship between the TCBP scores and the BDI scores at discharge. The results are discussed in terms of clinical, theoretical, and methodological implications.     

Developing the matrix representation grid (MRG): A method for observing group processes. Findings from time-limited group psychotherapy for alcohol-dependent patients

The MRG was published 1988 in order to support developments in group psychotherapy methods as one of the all too few process observation research methods for studying group-as-a-whole. After 9 years of what pilot studies have labeled successful clinical trials, this study aims at validating the MRG against the established SAVI: Structural Analysis of Verbal Interaction (Agazarian & Simon 1989). Videotaped group sessions from short-term groups for alcohol dependent patients conducted along two therapy methods, one behaviorally oriented and the other group analytic, are used as material. The MRG is validated in the study, confirmed to be clinically valuable, and some interesting comparisons between the two treatment modalities are also made.     

Immediate and delayed transfer of training effects in statistical reasoning

Ss were trained on the law of large numbers in a given domain through the use of example problems. They were then tested either on that domain or on another domain either immediately or after a 2-week delay. Strong domain independence was found when testing was immediate. This transfer of training was not due simply to Ss' ability to draw direct analogies between problems in the trained domain and in the untrained domain. After the 2-week delay, it was found that (a) there was no decline in performance in the trained domain and (b) although there was a significant decline in performance in the untrained domain, performance was still better than for control Ss. Memory measures suggest that the retention of training effects is due to memory for the rule system rather than to memory for the specific details of the example problems, contrary to what would be expected if Ss were using direct analogies to solve the test problems.     

THE IMPACT OF ROLE STRESSORS AND PERSONAL RESOURCES ON THE STRESS EXPERIENCE OF PROFESSIONAL WOMEN

This study explored the contributions of role stressors and personal resources in predicting strain symptoms experienced by 117 professional women employed full-time in academia. Results of multiple regression analyses revealed that, while role stressors alone accounted for only a moderate amount of the variance in reported strain symptoms, 51 % of the variance was explained when both stressors and personal resources were combined. Womend, who experienced higher levels of personal control and social support as well as a greater number of roles occupied reported lower levels of strain symptoms. These results support the use of a transactional model of stress in future multiple role research.     

Student volunteer social support and infant intervention: A case study

The emphases in infant mental health have been in the three areas of supporting the mother-infant dyad through education, psychotherapy to help parents resolve emotional conflicts that interfere with the parent-infant interaction, and support during the acute crisis that follows an abnormal birth. The case described herein involves a child with a genetic defect born to competent parents, a chronic stressful situation that does not fit these categories. It became apparent in the first few months after the birth that both the child and parents were in need of some help in coping with the situation. An intervention was designed to help provide both the necessary stimulation for the baby and the needed emotional support for the family, while it acknowledged their skill and competencies as parents. This was done through the help of college student volunteers, who assisted the mother in the home. Developmental data recorded at birth, 7 months, 12 months, and 39 months indicate that the child is severely multiply handicapped. Interview data with the parents at those times document their personal and family difficulties, the eventual resolution as a family in dealing with this problem, and the importance of the volunteer help during that process.     

Bullying in university between peers and by personnel: cultural variation in prevalence,forms, and gender differences in four countries

Social Psychology of Education - This study reports results from cross-cultural comparisons of (a) the frequency of university students’ experiences of bullying victimization and perpetration...