The Effects of Leader and Subordinate Characteristics in the Development of Leader–Member Exchange Quality1

This study investigated the contribution of both subordinate and leader characteristics in the development of leader-member exchange (LMX) quality. Data from 56 subordinate-superior dyads working at a large West-coast media company revealed that subordinates high in work self-efficacy were liked more by their supervisors, perceived to be more similar to their supervisors, experienced more positive LMX quality, and were rated as better performers than subordinates low in self-efficacy. Previous job experience, was related only to one outcome; supervisor's liking of the subordinate. Subordinates initially low in self-efficacy benefited from high LMX, as evidenced by increased end-of-program self-efficacy. Perceptions of similarity between supervisor and subordinate were found to be more important to LMX quality than actual demographic similarity. Leader self-efficacy and optimism predicted subordinates' ratings of LMX quality only for female supervisors. Unexpectedly, leader self-efficacy and optimism were related to the leaders' own ratings of LMX and subordinate performance.     

Effects of Perceived Attitudinal and Demographic Similarity on Protégés' Support and Satisfaction Gained From Their Mentoring Relationships

The purpose of this study was to examine how perceived attitudinal similarity (measured as similarity in general outlook, values, and problem-solving approach) and demographic similarity operationalized as similarity in race and gender, affected protégés' support and satisfaction from their informal mentoring relationships. Scandura and Katerberg's (1988) 3-factor scale of mentor functions was used to measure vocational, psychosocial, and role-modeling support. Participants were 144 protégés from diverse backgrounds (54% female; 54% non-White). Perceived attitudinal similarity was a better predictor of protégés' satisfaction with and support received from their mentors than was demographic similarity.     

Comparison of Traditional, Step-Ahead, and Peer Mentoring on Protégés' Support, Satisfaction, and Perceptions of Career Success: A Social Exchange Perspective

This study applied social exchange theory as a conceptual framework to examine the effectiveness of various types of mentors and mentor support on protégés' satisfaction with their mentors, jobs, and perceived career success. Participants were 142 ethnically diverse protégés in informal mentoring relationships. It was found that role modeling, reciprocity, and vocational support predicted protégés' satisfaction with their mentors. Vocational support was a significant predictor of protégés' job satisfaction and perceived career success. Protégés were more satisfied with, had higher job satisfaction, and reported that traditional mentors provided significantly more vocational and role modeling support than peer or step-ahead mentors.     

Individual Differences in Sensitivity to Disempowering Acts: A Comparison of Gender and Identity-Based Explanations for Perceived Offensiveness

Policy-makers, courts, employers, and individuals must understand perceptual differences among individuals when managing workplace behaviors. Offensive acts that lead to employee disempowerment require particular attention as these behaviors are related to several negative organizational consequences. Women tend to be more sensitive to offensive behavior, but it is unknown whether gender or other factors explain this higher sensitivity. In this study, sensitivity to disempowering acts was assessed by measuring perceived offensiveness reported by male and female observers of videotaped segments of highly confrontive verbal exchanges. Competing hypotheses tested gender and identification with the target of disempowering acts as the underlying reason for women's higher sensitivity. Findings indicated that women reported higher perceived offensiveness regardless of the gender of the target of disempowerment.     

The Mentoring Relationship Challenges Scale: The impact of mentoring stage, type, and gender

The current study investigated the role of relational challenges as reported by 309 protégés in various stages and types of mentoring relationships. The Mentoring Relationship Challenges Scale (MRCS) was newly constructed using the results of an earlier qualitative study (Ensher & Murphy, 2005). The scale measured three factors of relational challenges which were: Demonstrating Commitment and Resilience, Measuring Up to a Mentor's Standards, and Career Goal and Risk Orientation. The results demonstrated that with respect to mentoring stages, those protégés in the beginning stages of their relationships reported experiencing significantly fewer challenges related to Demonstrating Commitment and Resilience than those in the mature or ending stages of the relationship. Also, it was found that the type of mentoring relationship (traditional, step-ahead, or peer) affected the prevalence of the three types of challenges. Protégés in peer relationships reported significantly fewer of all three types of challenges than those in step-ahead or traditional relationships. However, contrary to predictions, there were no significant differences found between those in informal versus those in formal mentoring relationships. As expected, protégé and mentor gender interacted significantly. Female protégés reported experiencing significantly fewer challenges related to the factor of Measuring Up to a Mentor's Standards, than did male protégés. Also, female protégés reported experiencing a significantly higher degree of relational challenges related to Career Goal and Risk Orientation from their male mentors than from their female mentors. Finally, after controlling for perceptions of career and psychosocial support for protégés in traditional mentoring relationships, two of the three relational challenges factors remained significant and explained a significant amount of variance in overall satisfaction with the mentoring relationship. This suggests that relational challenges, at least for traditional mentoring relationships, serve as an important mechanism to impact overall relationship satisfaction.     

Effects of Race, Gender, Perceived Similarity, and Contact on Mentor Relationships

This study examined the effects of similarity, both actual (race and gender) and perceived, and amount of contact between mentor and protégé on the quality of mentor relationships. Mentor relationship quality was measured by liking, satisfaction, intended retention, and degree of psychosocial and instrumental functions experienced by the protégé. The participants were 104 summer intern protégés and their volunteer staff mentors employed at a large West coast media organization. Protégés were randomly assigned to one of two types of mentor pairings—same and different race mentors. Results indicate that liking, satisfaction, and contact with mentor were higher when protégés’ perceived themselves to be more similar to their mentors. Actual race pairing was related to protégés’ perceptions of the amount of career support and to mentors’ liking of protégés.     

Online mentoring and computer-mediated communication: New directions in research

While there has been a veritable explosion of online mentoring websites and opportunities within a wide variety of professions, very few academic articles to date have addressed this phenomenon. The purpose of this article is to remedy this gap in our knowledge by: (a) suggesting that the Internet can provide a viable context for mentoring within defined roles, (b) presenting a new typology of mentoring based on the computer-mediated-communication (CMC) literature, and in doing so suggest new opportunities and challenges, and (c) providing recommendations for researchers and practitioners to explore online mentoring. Past research has found that within the three functions of mentoring (psychosocial, vocational, and role modeling), a mentor can play a number of roles such as business coach, friend, counselor, and/or teacher to a protégé. We extend past research by assessing the major issues applicable to these mentor roles through an examination of CMC literature. We provide specific research propositions to inspire future research into online mentoring and its related contexts, roles, opportunities, and challenges.