PREDICTING ORGANIZATIONAL EFFECTIVENESS FROM COMMUNICATION ACTIVITIES: A MULTIPLE INDICATOR MODEL

This study examines the effects of certain communication variables (member integration, boundary communication, environmental uncertainty, and system autonomy) on organizational effectiveness. While often discussed in the literature, these variables have not been precisely defined. As a result, a multiple indicator model using maximum likelihood estimates for each variable was created. Interviews with managers from 82 different organizations from a variety of industries are used to test the model. The results suggest that member integration and environmental uncertainty, when the latter is mediated by boundary communication, provide an excellent predictor of organizational effectiveness (R= .64). The results are discussed in light of the proposed theory along with implications for future research using intertypical sampling methods and LISREL analysis.     

A SURVEY OF MANAGEMENT TRAINING AND EDUCATION PRACTICES IN U.S. COMPANIES

A survey was systematically developed to assess issues related to management training and education, and it was sent to 1,000 randomly selected U.S. companies with at least 1,000 employees. Based on a 61% response rate, findings were obtained regarding issues such as needs assessment, management training and development approaches, reasons for selecting particular programs, characteristics of participants, how decisions are made regarding who will participate, preparation and follow-up of participants, evaluation of management training programs, future management training trends, and needed training content. Significant findings by company size and industry type also are reported.     

The Primary Self and Related Concepts in Jung, Klein, and Isaacs

In this paper, I have tried to re-examine my understanding of early psychic processes and contents. This has involved comparing and contrasting the ideas of Jung, Klein, Isaacs, and Fordham, with an emphasis on the contributions of Fordham. Fordham's postulate of a primary self that deintegrates and reintegrates is a model of the mind that combines structure and dynamics, and which, moreover, helps to describe what is observed in infant observations and infant research. Infant observation has been used to illustrate these concepts, and clinical material used to show how the same concepts can be used to describe impairments to psychic development. To pursue this study I have had to construct for myself models that describe and explain. I am aware that they are just as inaccurate as they might be accurate, because they imply that there is an answer to the questions I am asking, and that there is a way of describing and explaining what 'the answer' is. 'Nature is always too strong for principle', wrote Hume (Hume 1751, p. 121), and this is particularly true of the ultimately unknowable self.     

KIRKPATRICK'S LEVELS OF TRAINING CRITERIA: THIRTY YEARS LATER

Kirkpatrick's model (1959a, 1959b, 1960a, 1960b) of training evaluation criteria has had widespread and enduring popularity. This model proposed four "levels" of training evaluation criteria: reactions, learning, behavior, and results. Three problematic assumptions of the model may be identified: (1) The levels are arranged in ascending order of information provided. (2) The levels are causally linked. (3) The levels are positively intercorrelated. This article examines the validity of these assumptions, the frequency of each level in published evaluation studies, correlations from the literature in regard to Assumptions 2 and 3, and implications for the researcher and training manager.     

INFLUENCE OF ASSESSMENT CENTER METHODS ON ASSESSORS'RATINGS

Recently a number of authors have argued persuasively that performance ratings are influenced to a large extent by the way the rater selects, organizes, stores, and recalls information. Although the influence of the rater's cognitive processes on the obtained ratings has been considered in the job-performance evaluation literature, this issue has not been considered in the assessment center literature. The purpose of the present study was to examine how assessment center methods affect the way assessors organize and process assessment center information and affect the ratings they make. Independent groups of assessors underwent one of two methods for evaluating candidates in an assessment center. Data indicated differences in the convergent and discriminant validities and differences in the factor structures of the ratings for the two methods. The pattern of results suggested that the two methods for evaluating assessment center candidates affected the way the assessors organized the assessment center information and affected the obtained ratings. Future research should consider assessment center methods and assessors as sources of variation in assessment center ratings.     

Limiting confidential information in counseling

Historically, confidentiality has been viewed on all educational levels as implicit both in counseling relationships and in the maintenance and use of student records; yet recently, a decision of a Superior Court judge in the state of Maine (the Bates College case) made it obvious that at least college admissions records which show school counselor recommendations are not necessarily legally confidential. With expressed needs for privileged communication in education continuing to manifest themselves through the consideration and passage of legislation, this article reconsiders prevailing legal and ethical limits to confidentiality, with particular reference to the APGA Ethical Standards of 1961.     

New Careers Model Revisited: The Importance of Mentoring

The authors report a study that suggests the career paths of workers on short-term federal projects may be enhanced as a result of developing a relationship with a mentor through such projects.     

Comparing the social support behaviors of violent and nonviolent husbands during discussions of wife personal problems

To compare the social support behaviors of violent and nonviolent husbands, we recruited four groups of couples-violent and distressed (VD); violent/nondistressed (VND); nonviolent/distressed (NVD);and nonviolent/nondistressed (NVND). Two systems were used to code couples’discussions of wives’personal problems. Using the Social Support Interaction Coding System (Bradbury & Pasch, 1994), no violent-nonviolent group differences emerged; however, as listeners, NVND husbands were the most positive and tended to be the least negative. Using a coding system designed for this study (i.e., Social Support Behavior/Affect Rating System), we confirmed the hypothesis that violent husbands would offer less social support than would nonviolent husbands. Relative to nonviolent men, violent husbands were less positive, more belligerent/domineering, more contemptuous/disgusted, and more upset by the wife's problem. Relative to NVND husbands, violent husbands displayed more anger and tension, VND husbands were more critical of their wives’problem, and VD men were more critical of the possible solutions wives offered. We discuss differences in the two coding systems relevant to the detection of violent-nonviolent group differences. Across both systems, few group differences in wife behavior emerged, suggesting that husband behavior better differentiates violent from nonviolent couples when wives are discussing personal problems.