What types of advice do decision-makers prefer?

In the decision-making literature, “advice” has typically been defined very restrictively, as a recommendation concerning which alternative the decision-maker should choose. The present paper examines decision-makers’ reactions to this and three additional types of advice (a recommendation concerning which alternative not to choose, information about alternatives, and a recommendation concerning how to make the decision), along with another common form of interpersonal assistance (Social Support), from the perspective of maximizing decision accuracy and maintaining decision autonomy. The role of situational and individual differences is also examined. Results from two multilevel policy-capturing studies indicate that, although they consider recommendations regarding which alternative to choose to be important in some contexts, decision-makers often prefer to receive a type of advice that is greatly understudied by researchers—namely, the provision of information about alternatives. The implications of these findings for the study of advice-taking are discussed, as are future research directions.     

The Separate, relative, and joint effects of employee job performance domains on supervisors’ willingness to mentor

The purpose of our study was to further elucidate how employees should behave at work to increase their chances of being mentored by their immediate supervisor. To that end, we experimentally tested how three domains of employee performance [task performance (TP), organizational citizenship behavior (OCB) targeting the supervisor, and counterproductive work behavior (CWB) targeting coworkers] affect supervisors’ willingness to mentor. Each performance domain affected willingness to mentor. OCB had the weakest of the three main effects. Finally, the positive effect of TP was stronger when employees displayed less CWB.     

Shake and Fake: the Role of Interview Anxiety in Deceptive Impression Management

We investigated whether anxiety about self-presentation concerns during interviews (i.e., interview anxiety) is associated with applicants’ use of deceptive impression management (IM) tactics. We examined the relationship between interview anxiety and deceptive IM, and we examined whether the personality traits of honesty-humility and extraversion would be indirectly related to deceptive IM through interview anxiety. Participants (N?=?202) were recruited after an interview for a research assistant position. Interview anxiety scores were positively related to deceptive IM. Furthermore, there was evidence of a negative indirect effect of honesty-humility on deceptive IM, via overall interview anxiety. Also, extraversion was indirectly associated with deceptive IM through interview anxiety. Results suggest that deceptive IM can be used as a protective mechanism to maintain self-esteem or to avoid the loss of rewards. This paper is the first to examine the role of interview anxiety in interview faking.

     

Text anxiety on cognitive ability test can result in differential predictive validity of academic performance

This paper investigates whether test anxiety leads to differential predictive validity in academic performance. Our results show that the predictive validity of a cognitive ability test, using final exam performance as a criterion, decreased a small amount as Worry (the cognitive aspect of anxiety) increased but was unaffected by Emotionality (the physiological aspect of anxiety). These results suggest that cognitive ability tests may be more useful as predictors of performance for low anxiety test-takers. These findings are discussed in the context of the interference and deficit perspectives of test anxiety.     

Evaluating advisors: A policy‐capturing study under conditions of complete and missing information

Decision‐makers' relative preferences for various advisor characteristics were investigated in two multilevel policy‐capturing studies. The characteristics under consideration were: advisor expertise, advisor confidence, advisor intentions, and whether that advisor was the sole available source of advice. In Study 1, decision‐makers had access to all relevant information about the advisors. In contrast, some relevant information about the advisors was systematically made unavailable in Study 2, which allowed an investigation of the effect of missing information on decision‐makers' evaluations of advisors. Results from both studies indicated that advisor expertise and intentions were most important in promoting decision‐makers' positive evaluations of advisors, that this effect was even more pronounced under conditions of missing information, and that advisor expertise and intentions also interacted synergistically. Given that expertise and good intentions are determinants of an advisor's trustworthiness, the results highlight the interpersonal nature of advice giving and taking. Copyright © 2009 John Wiley & Sons, Ltd.     

Consideration of preference shifts due to relative attribute variability

This study examined whether, and if so by what mechanism, changes in relative attribute variability can elicit a decoy effect. We argue and demonstrate that when only the relative variability of the attribute values in the choice set are manipulated (i.e., a frequency-only manipulation), decoy effects are observed consistent with predictions made by the Context-Dependent Weighting hypothesis as formulated by Huber et al. [Huber, J., Payne, J.W., & Puto, C. (1982). Adding asymmetrically dominated alternatives: Violations of regularity and the similarity hypothesis. Journal of Consumer Research, 10, 31–44.]. On the surface, our results appear to contravene earlier refutations of the Context-Dependent Weighting model. However, additional results from explicit tests of the purported casual mechanism (i.e., context-dependent attribute weight changes) suggest that decision-makers’ perceived importance of dimensions did not shift in response to our manipulation, making the Loss Aversion model a more viable explanation. Finally, results from a written protocol analysis suggest that many decision-makers were unaware, or at least unable to accurately verbalize, the influence of the context. Most decision-makers purported that they had made choices on the basis of their a priori beliefs about the relative importance of attributes despite the fact that there was clear evidence of context effects. Overall, our results underscore the importance of gathering multiple types of evidence for preference shifts in order to fully understand the mechanisms underlying decision-making.     

Measurement Reliability,the Spearman–Jensen Effect and the Revised Thorndike Model of Test Bias

The Thorndike model of test fairness has recently been revised and used to argue that cognitive ability tests are biased against certain groups of test‐takers because ability tests show larger mean differences across racial groups than do job performance measures. We discuss two critical factors that confound this new version of Thorndike's model, making it susceptible to false indications of test bias. Those factors are (a) measurement error (i.e., reliability) in both the predictor and criterion and (b) the Spearman–Jensen effect (i.e., the well‐documented effect that group differences in observed g‐saturated measures are directly proportional to the degree the manifest indicator reflects g). Finally, because the Spearman–Jensen effect is not well known within the applied literature, we present a brief simulation to better elucidate the implications of the Spearman–Jensen effect for personnel selection in general, and claims of bias in cognitive ability testing in particular.     

Does interview anxiety predict job performance and does it influence the predictive validity of interviews?

Interview anxiety is negatively related to interview performance; however, its relation to job performance is unknown. It could correlate negatively with job performance, and it could moderate the interview performance–job performance relation. In a sample of applicants for Residence Assistant positions, interview anxiety had near‐zero correlations with job performance, rated by supervisors and supervisees. It moderated the relation between interview performance and supervisor‐rated facilitating peer and team performance, such that interview performance did not predict this job performance component for anxious applicants. The moderation was not found for supervisor‐rated task proficiency, or for supervisee ratings of either job performance component, suggesting that the impact of interview anxiety depends on rater source and which job performance component is rated.     

On the myth and the reality of the temporal validity degradation of general mental ability test scores

Claims of changes in the validity coefficients associated with general mental ability (GMA) tests due to the passage of time (i.e., temporal validity degradation) have been the focus of an on-going debate in applied psychology. To evaluate whether and, if so, under what conditions this degradation may occur, we integrate evidence from multiple sub-disciplines of psychology. The temporal stability of construct validity is considered in light of the evidence regarding the differential stability of g and the invariance of measurement properties of GMA tests over the adult life-span. The temporal stability of criterion-related validity is considered in light of evidence from long-term predictive validity studies in educational and occupational realms. The evidence gained from this broad-ranging review suggests that temporal degradation of the construct- and criterion-related validity of ability test scores may not be as ubiquitous as some have previously concluded. Rather, it appears that both construct and criterion-related validity coefficients are reasonably robust over time and that any apparent degradation of criterion-related validity coefficients has more to do with changes in the determinants of task performance and changes in the nature of the criterion domain rather temporal degradation per se (i.e., the age of the test scores). A key exception to the conclusion that temporal validity degradation is more myth than reality concerns decision validity. Although the evidence is sparse, it is likely that the utility of a given GMA test score for making diagnostic decisions about an individual deteriorates over time. Importantly, we also note several areas in need of additional and more rigorous research before strong conclusions can be supported.