CROWDING,TASK PERFORMANCE,AND COMMUNICATIVE INTERACTION IN YOUTH AND OLD AGE

Following Altman's privacy regulation model, this research was based on the assumption that the relationship between achieved and desired levels of privacy is a major determinant of the experience of crowding in small groups. Further, on the basis of evidence that advancing age is associated with a chronic lack of communicative interaction, it was assumed that the achieved level of privacy among elderly persons generally is greater than that experienced by young adults. Given these assumptions, it was predicted that the crowding threshold of young adults would be significantly lower than that of older persons. To test this hypothesis, the research varied conversation distance (close, far) and density (small room, large room) and assessed the quality of communicative interaction and task performance among small groups of college-age females and retired women over 60 years of age. Results showed that task performance among younger subjects deteriorated in close interaction conditions, whereas the performance of older subjects was improved by spatial intrusion. Further, older subjects exhibited positive communication behaviors in response to close conversation, high-density conditions, while younger subjects responded either with negative communication behaviors or were unaffected by spatial restriction. Finally, the research confirmed previous findings that conversation distance is a more important determinant of the experience of crowding in small groups than physical density. The significance of the results for Altman's privacy regulation model and their implications for the study of human communication behaviors were discussed.     

Change of preferences under time pressure: choices and judgements

Students made choices between student apartments judged to be equally attractive. When asked to choose the best apartment in each pair of alternatives, choices made by a group under time pressure were significantly different from those made by another group under no time pressure. The effect was so strong that preference reversals were obtained which could be explained by subjects over-evaluating negative aspects on the most important attribute under time pressure.     

Intervention packages: an approach to self-management

Intervention packages—planned units of instruction and practice designed to deal with specific student problems—offer a systematic, economical strategy for counseling. Not only do the packages allow the counselor more time for counseling individuals and small groups but they also give students a feeling of greater control over their behavior and environment. This article suggests guidelines for developing and administering intervention packages.     

The Importance of Interpersonal Skills in Consultee-Centered Consultation: A Review

This review explores the empirical research on the importance of interpersonal communication skills in consultation. Studies have found consultants' facilitative characteristics, along with an appropriate use of verbal and nonverbal skills, to be important in the consultation process. Because of the state of the research literature, however, the need for more studies on verbal and nonverbal communication skills is suggested.