Workplace fairness and emotional exhaustion in Nigeria police: The moderating role of gender

Abstract

This study examined the moderating role of gender in the relationship between perceived workplace fairness and reported level of emotional exhaustion among a sample of Nigeria police. A total of 214 participants took part in the cross-sectional survey. Results of the moderated hierarchical regression analysis provided support for gender as a moderating variable in the relationship between perceived workplace fairness and emotional exhaustion, such that perceived workplace fairness was a stronger predictor of emotional exhaustion among male police than for female police. The practical implications for the management of emotional exhaustion in general, and for the Nigeria police in particular, were emphasized.     

A Cross-Cultural Exploration: Body Image in Older Black and White Women in the Workplace

This study investigated body image attitudes in a non-clinical sample of black and white older professional women in the workplace in South Africa. Participants were 125 professional women (white woman n=76 and black women n = 49). They completed the shortened version of the Body Shape Questionnaire (BSQ) (Cooper, Taylor, Cooper & Fairburn, 1987). The BSQ is a self-report instrument that measures weight and shape concerns. One-way analysis of variance (ANOVA) and t-tests for independent samples were used to determine the univariate relationships between variables. Following this, a two-way analysis of Variance (ANOVA) was conducted to explore the interaction between ethnicity and BMI. The results indicate that Body Mass Index (BMI) and ethnicity are significantly and independently related to the body shape image. Women with higher BMI scores tended to have more concern about their bodies. Black women with higher BMI scores had more concerns than their white colleagues.     

Relational Conflict Resolution Strategies (RCRS) and Workplace Frustration

This study examined which of the five relational conflict resolution strategies (RCRS) (i.e., confronting, withdrawing, forcing, smoothing, and compromising) usually employed by superiors to resolve workplace conflicts, best reduced the level of workplace frustration reported by their subordinates. Two hundred participants (20 males; 20 females) from each of the 5 RCRS groups, whose ages ranged between 25 and 55 years (M = 29; SD = 10.02), responded to the Conflict Resolution Strategy Scale (CRSS) (Howat & London, 1980) and the Organizational Frustration Scale (OFS) (Spector, 1975). The results of the inter-correlation among the subscales of CRSS and OFS indicated that most of the intra CRSS correlation coefficients were significant. Forcing strategy had a strong direct relationship [r (376) = 0.83, p < 0.005] with workplace frustration. From the one-way ANOVA and Fisher's Least Significant Difference (LSD) test results, confronting strategy was significantly better than the other strategies in reducing the level of workplace frustration [F(4,195) = 10.36, p < 0.01]. Information sharing/exchange on the issues of conflict is imperative in reducing workplace frustration among workers. The discussion covered theoretical, practical, and future implications.     

The prospective relationship between role stressors and new cases of self‐reported workplace bullying

In line with the “Work environment hypothesis,” role stressors have been proposed as important antecedents of bullying in the workplace. Only a few longitudinal studies on the relationship between role stressors and bullying exist, however, and earlier studies have largely been cross‐sectional. The aim of the present prospective study was to determine whether role stressors at baseline predict new cases of workplace bullying at follow‐up. A total of 2,835 Norwegian employees participated at both baseline and follow‐up, with an interval of two years between the measurements. The study supports the hypotheses that role ambiguity and role conflict, independently, contribute to subsequent new reports of workplace bullying. However, there was a weak reverse effect: reporting being bullied at work at baseline predicted reporting increased levels of role ambiguity and role conflict at follow‐up. Even though the results may indicate a circular relationship between the variables at hand, the weak reverse relationship seems to have little practical impact compared to the stronger relationship from role stressors to bullying. Hence, the results mainly support the hypotheses stating that role ambiguity and role conflict, independently, predict subsequent exposure to workplace bullying.     

When workplace bullying goes online: construction and validation of the Inventory of Cyberbullying Acts at Work (ICA-W)

There has been an increase in the use of Information Communication Technologies in the workplace. This change extends the scope of bullying behaviours at work to the online context. However, a generally accepted measure of workplace cyberbullying is still lacking. The purpose of the present paper is to construct and validate the Inventory of Cyberbullying Acts at Work, in order to contribute to this emerging field. Building on existing knowledge, we expected three types of cyberbullying behaviours to emerge in the work context: person related, work related and intrusive. First, the items of the scale were constructed and the three-dimensional structure of the scale was tested in two different samples. Then, the reliability and the convergent validity of the scale were assessed. Finally, we tested the predictive validity of the scale by assessing the impact of exposure to cyberbullying acts at work to individuals’ mental well-being six months later. Our analyses confirmed the three-dimensional structure of the scale. In addition, the scale was found reliable and valid. The construction of this scale offers an avenue for further research on cyberbullying in the work context.     

Perceptions and experience of workplace bullying in five different working populations

Whilst aggression in the workplace has been systematically studied in recent years, research into workplace bullying per se still remains quite limited. In this article, we report the findings from an investigation into employees' perceptions of social and organizational work conditions and experiences of bullying at work. Six‐hundred‐seventy‐seven employees from five different working populations (managers, teachers, technicians, call centre operators, and engineers) completed the Workplace Relationships Questionnaire (WRQ). This paper presents the results of the analysis, linking the experiences of bullying and perceptions of social and organizational work conditions. The present findings predictably identify victims and non‐bullied participants, and also indicate the existence of a new category of employee affected by the problem of bullying; bullied/non‐victims. Bullied/non‐victims may provide crucial insights into the ways that company practices and policies impact negatively on the whole workforce. Aggr. Behav. 29:489–496, 2003. © 2003 Wiley‐Liss, Inc.     

Brief Report: Promoting Postformal Thinking on the Job: A Protocol for Interpersonal Conflict Resolution Training

In this paper, we discuss the relevance of training in the constructive resolution of interpersonal conflicts that occur at work. Research indicates that such conflicts may be a source of stress for adults, particularly young adults who have just entered the workforce. We present a training protocol in constructive conflict resolution that has been adapted for application to work-related conflicts. Most conflict resolution training protocols for use in the workplace focus on resolving company-wide problems. We do not know of any that focus on individual conflicts between employees, while emphasizing skills that may offer some benefits for the development of postformal thinking. Postformal thinking has been postulated as relevant to becoming an expert in one’s chosen profession. We present this protocol to stimulate ideas on how to further develop and refine training efforts for working adults in conflict resolution.     

Gender differences in the intention to react to aggressive action at home and in the workplace

This study explored gender differences in escalatory tendencies, defined as individuals' intentions to react when faced with the prospect of potential aggression from others. The escalatory tendencies are based on an interaction unit of analysis, which is a proxy representation of behavioral intention from planned behavior theory. This study consists of a convenience sample of 264 male and female participants who were asked to report their escalatory tendencies following verbal and physical forms of aggression committed by various hypothetical offenders, including their intimate partner at home, as well as the men and women at work who are in higher, lower, or equal positions. The main findings support the assumptions that escalatory tendencies toward verbal aggression are higher than those toward physical aggression; that escalatory tendencies at work are higher toward lower status workers than toward those of higher status; that escalatory tendencies within the same gender are higher than between genders; and that women tend to escalate more against their spouses than do men. The findings emphasize the importance of studying aggression and escalatory tendencies in context. Aggr. Behav. 32:1–9, 2006. © 2006 Wiley‐Liss, Inc.