Trust in business alliances between mainstream and emerging companies in South Africa

This study explored perceived trust between mainstream and emerging business partner entities in South Africa. A purposive sample of 25 managers from mainstream companies (n = 7) and emerging companies (n = 18) participated in the study. The managers Q-sorted trust-related items with follow-up interviews. The Q-sort data were subjected to factor analysis to reveal clustered perceptions about trust in business partnerships. Interview data were thematically analysed to place the findings from the factor structure analysis into context. The results indicate both mainstream and emerging business partners shared six conceptions or ways of perceiving trust: sincerity-trust, values-trust, duped-trust, vigilance-trust, deceit-trust, and propensity to trust alliances. Integrity seemed to be more salient in the emerging companies. The sincerity-, values-, duped-, and vigilance-trust were manifestations of perceptions of partner integrity, revealing the centrality of honesty in defining trust in business partnerships.     

Validation of the trust relationship audit (TRA): An item parcelling approach

This study sought to apply an item parcelling approach to confirm the factor structure of trust in the direct supervisor as measured by the trust relationship audit (TRA). The researchers analysed an existing data set on the TRA from 9 060 South African employees. For the analysis, the researchers utilised structural equation modelling, using item parcelling to confirm the factor structure. The results confirm that, in essence, the large sample structural model replicates the original small sample model, consisting of separate personality and managerial practices factors as antecedents of trust in supervisors. Two items measuring personality traits loaded differently in the small and the combined sample. The results suggest item parcelling to be a value-add in measure validation when data mining.     

Effects of information accuracy and volume on decision making

Recent advances in information technology have resulted in increasingly complex work environments. Much of the complexity is due to a deluge of information available across networks (Gleick, 2011) and unknown reliability, which introduces additional uncertainty (Platt & Huettel, 2008). Understanding the performance characteristics of human information processing for optimal decision making under such conditions of data abundance and uncertainty is critical in complex networked information environments, such as military operations. One focus of the United States military is providing troops with the richness of information formally reserved for higher echelons (Bawden & Robinson, 2009). However, this effort risks cognitive overload, where too much information can result in impaired performance. The present study examined human decision making under varying levels of cognitive load and source reliability. Participants determined the reliability of two information sources and decided how to use them to minimize cognitive load and improve performance in a visual search task. Unbeknownst to participants, one source provided highly accurate information and one provided moderately accurate information. Results showed that participants had more trust in the more accurate than the less accurate source, and decision making accuracy decreased as cognitive load increased. When cognitive load was highest, participants were more accurate on trials with the more accurate source. Thus, the more accurate source facilitated better performance, whether through better intel or through participants offloading some of the cognitive load to the reliable source.     

Knowledge‐lies re‐examined

Sorensen says that my assertion that p is a knowledge‐lie if it is meant to undermine your justification for believing truly that ～p, not to make you believe that p and that, therefore, knowledge‐lies are not intended to deceive. It has been objected that they are meant to deceive because they are intended to make you more confident in a falsehood. In this paper, I propose a novel account according to which an assertion that p is a knowledge‐lie if it is intended not to provide evidence that p but to make you stop trusting all testimonies concerning whether p (in a room full of obvious liars, you will trust no one), which is how they undermine your testimonial knowledge. Because they are not intended to provide evidence that bears on the truth of p, they are not intended to make you more confident in a falsehood; therefore, knowledge‐lies are not intended to deceive. This makes them a problem for the traditional account, which takes the intention to deceive as necessary for lying, and an interesting example of Kant's idea that allowing lies whenever one feels like it would bring it about that statements in general are not believed.     

Why are they being so nice to us? Social identity threat and the suspicion of Whites’ motives

Abstract

Stigmatizing racism has made Whites’ kindness attributional ambiguous to people of color (POC). When this ambiguity is experienced in domains where stereotypes are active, POC may experience praise from Whites as a form of social identity threat. The current article reviews how POC are predicted to respond to Whites’ positivity as a function of their beliefs about Whites’ motives. To the extent that POC are suspicious of Whites’ motives and chronically discount positivity from Whites, praise and positive overtures from Whites were predicted to be threatening. Evidence suggests that POC suspicious of Whites motives are the most sensitive to positive responses from Whites, reacting with both greater threat and social accuracy compared to non-suspicious POC. The current work reviews the empirical evidence on suspicion and highlights avenues for future research that explores suspicion’s origins and capacity to shape the academic and professional identities of POC.     

社会文化视角下的农民工心理契约违背机制

本研究考察了集体主义文化价值观（集体主义倾向和权力距离感）与当前社会信任危机引发的各类受骗事件对农民工心理契约违背感知的影响及作用机制。来自长三角和东南沿海地区的12家制造企业的676名农民工参加了调研。研究结果显示,权力距离感和受骗事件对农民工心理契约违背的感知分别有直接的抑制和促进作用;集体主义倾向、权力距离感和受骗事件通过组织公正感的中介作用,对农民工心理契约违背的感知有着间接的抑制或促进作用。     

政治信任:心理学视角下的前因后果

政治信任(Political Trust)是近年来政治心理学和社会心理学研究领域的一个关键变量。研究主要从政治信任的概念、基础理论、特征、测量、相关前因及结果变量的比较及实证研究方面,对国内外相关实证研究进行了梳理与评析。针对现有研究情况,提出未来研究应注意从测量客观性、实验室操纵、相关因素关系、多学科综合研究等方面进一步完善。     

员工真诚对同事关系的双刃剑效应：共事时间的调节作用

目前普遍认为员工在职场中的真诚有助于该员工与同事建立良好的关系。本研究提出员工真诚对同事关系的影响很可能积极和消极并存, 其作用效果取决于员工与同事之间的共事时间。基于社会渗透理论并整合归因的文献, 本研究认为同事怀疑和同事信任是员工真诚影响同事关系的关键中介机制。为检验本研究理论模型假设, 采用轮询问卷法(round-robin survey)和实验法分别开展两个独立调研。结果发现：在共事时间较短的情况下, 员工真诚会引发同事怀疑降低同事信任, 减少人际帮助并增加人际排斥。在共事时间较长的情况下, 员工真诚则有助于打消同事怀疑增加同事信任, 增多人际帮助并减少人际排斥。通过引入共事时间作为调节变量, 本研究发现员工真诚对同事关系的影响由消极转化为积极需要经过足够长时间的共事才能实现。     

权重望寡：如何化解低地位领导的补偿性辱虐管理行为?

权力与地位来源不同且体验有别, 二者分离是常态。如果领导者手握权柄却缺乏相应的地位威望, 将限制其控制力, 产生潜在不良后果。基于低地位补偿理论, 构建一个两阶段调节的中介模型, 设计两项研究, 旨在探索领导者“权重望寡” (即权力高, 地位低)所诱发的负面领导行为及其干预机制。研究1揭示: 相对于权力与地位匹配, 领导者权重望寡诱发辱虐管理。研究2探索其成因, 显示: (1)自我损耗中介权重望寡与辱虐管理的关系; (2)领导者正念以及更高层领导信任联合调节自我损耗的中介效应。研究表明, 低地位领导在维护地位过程中产生的自我损耗是引发辱虐管理的主因, 同时辱虐管理强度因人而异, 适可而止, 自身正念和高层信任有助于限制其作为不良补偿手段的蔓延。研究拓展了低地位补偿理论的应用领域, 也为化解权力与地位分离带来的组织冲突提供管理启示。     

Demand for mitigating the risk of COVID-19 infection in public transport: The role of social trust and fatalistic beliefs

The rapid surge of COVID-19 cases worldwide drew attention to COVID-19 infection as a new source of risk in transport. The virus introduced a need for viral transmission mitigation as a major priority when selecting a mode of travel, and caused a significant drop in public transport use. The recovery of public transport use in the post-COVID period requires that the transport authorities favourably address people’s demand for mitigation of the risk of COVID-19 transmission in public transport. The present study aims to explore the role of risk perception, worry and priority of COVID-19 risk reduction along with fatalistic beliefs and public trust in authorities in explaining public demand for risk mitigation. The present study is among the first to investigate the role of fatalistic beliefs, social trust and risk perception for public transport and public demand for risk mitigation. The link between priority of infection prevention and demand for risk mitigation has also been less explored in public transport research. An online survey was conducted among university students in Iran between 19th April and 16th June 2020, during the first wave of the pandemic, when the country was a major epicentre of the disease. A total of 271 out of 370 respondents whose dominant mode on university travels was public transport were included in the analysis. Results of structural equation modelling confirmed the paradox of trust, indicating that social trust is negatively associated with perceived risk of COVID-19 infection, which in turn may lead people to place less importance on COVID-19 prevention as a priority in travel mode choice, and consequently demand less risk mitigation efforts to prevent COVID-19 infection in public transport. Dissimilar to trust, however, the results revealed no relationship between fatalistic beliefs and risk perception, but a significant direct effect of fatalistic beliefs on demand for risk mitigation. To reinforce public demand for mitigating the risk of COVID-19 in public transport, the study calls on policymakers to exploit public trust resources for more effective risk communication, through disseminating the gradually accumulating evidence-based information regarding the infectivity and the virulence of COVID-19 and the scientific risk of infection. The study also underlined the potential importance of considering fatalistic beliefs when developing effective risk communication policies and practices to enhance public support for COVID-19 risk mitigation in public transport.