人际信任与合作的培养:基于信任和公共品博弈的实验研究

研究运用经济行为学的博弈实验法,探索了不同人际信任和合作的培养模式的效果问题。实验一和实验二分别采用两人信任博弈和六人公共品博弈实验范式,探讨了替代强化、直接强化和对照组等不同培养模式下的信任和合作关系变化情况。研究结果显示:1、直接强化组的培养效果好于替代强化组; 2、从实验范式角度而言,两人信任博弈范式下的培养效果优于六人公共品博弈范式; 3、相比于直接强化组而言,替代强化组的培养效果不受实验范式和实验情境的影响,具有跨实验情境的一致性和稳定性。因此,在人际信任和合作关系的培养过程中,相比于直接强化模式更容易受时空的限制和实验效应的影响,观察学习等替代强化的模式更具有可行性及推广性。     

和谐医患关系的心理机制及其促进技术

基于群体心理研究的相关理论和方法, 通过整合医患关系的结构表征与动态建构过程, 提出和谐医患关系的心理机制综合模型, 主张和谐医患关系的结构可以医疗满意度、医患信任以及医疗方案服从性作为基本的观测指标; 和谐医患关系的动态建构过程经由就医前零接触的群际医患关系和医患互动过程中即时性的人际医患关系两大递进性成分相互作用后逐步形成。其中, 群际层面和谐医患关系的建构主要受到医患舆情传播、医疗制度信任以及医患群际关系因素(如群际认知偏差、群体认同等)的影响, 人际层面和谐医患关系的建构主要受到医患人际信任水平和医患沟通模式(包括信息互动模式与沟通交往模式)的影响。在此基础上, 验证并提出和谐医患关系的促进策略。     

社会困境中合作行为的阶层差异：自我与他人的双重视角

为了探究个体自身与他人的社会阶层对个体在社会困境中合作行为的影响及其作用机制,本研究通过问卷和实验研究来考察自身阶层的行为效应、互动对象阶层的调节效应以及信任有中介的调节作用。研究发现：（1）低阶层者倾向于比高阶层者表现出更多的合作行为;（2）感知到的互动对象阶层对不同阶层个体的合作行为存在显著的调节效应;（3）个体对互动对象的信任水平（即对他人合作行为的预期）对此调节效应起到中介作用。     

冲突情境下幼儿的选择性信任和信念修正

幼儿如何选择性地采信他人提供的信息、获取知识, 是幼儿社会认知发展研究的重要问题。除客观的信息内容外, 信息传递者的特征也影响幼儿的选择性信任。另外, 在不确定情境下, 他人证言与幼儿已有信念可能存在冲突, 在二者冲突的情境下, 幼儿是否可以采信他人的证言, 并最终改变幼儿的已有判断是以往研究忽略的问题。本研究考察了当母亲证言与幼儿已有信念冲突时, 不同程度的冲突情境(面对不同比例的合成动物时)对幼儿选择性信任和信念修正的影响。研究采用冲突信息源范式, 向74名4~6岁幼儿呈现对不同比例合成动物(50%-50%任务 vs 75%-25%任务)命名的证言, 考察幼儿对信息提供者的询问意愿、对证言的信任情况和在证言前后对合成动物的判断(信念修正)。信息提供的一方为母亲(提供相似度低的动物名称), 另一方为陌生人(提供相似度高的动物名称)。结果发现, 幼儿的选择性信任和信念修正受到母亲证言与已有信念冲突程度的影响。在低冲突情境下, 幼儿对母亲证言的询问意愿和外显信任均高于高冲突情境。幼儿的信念修正存在年龄差异, 在低冲突情境下, 年长幼儿比年幼幼儿更倾向于改变已有信念, 在高冲突情境下, 年长的幼儿比年幼幼儿更不愿意改变已有信念。本研究结果表明, 当母亲的证言与幼儿已有信念冲突时, 中国幼儿可以区分不同程度的冲突情境, 并且可以根据冲突的程度进行选择性信任和信念修正。     

Social Capital and Organizational Commitment

Organizational scientists have been investigating the role of human relationships vis-à-vis firm productivity for some years. Recently, Social Capital has been theorized to play a central part in the reduction of organizational transaction costs. We briefly position Social Capital among several theories claiming a role for interpersonal capital, review its theoretical nuances, and test this theoretical structure using a sample of 469 sales professionals from a leading medical services firm. Our findings indicate that trust, communication, and employee focus have significant direct and moderate indirect affects on organizational commitment.     

Managing financial conflicts of interest in clinical research

Upholding public trust in clinical research necessitates that human subjects be protected from avoidable harm and that the design, interpretation and reporting of research results be shielded from avoidable bias. On both counts, managing financial conflicts of interest is critically important, especially in the modern era when the opportunities for investigators to benefit personally from the commercialization of their intellectual property are overtly encouraged and rapidly expanding. Efforts are underway in the United States to provide more useful guidance to universities and medical schools for purposes of strengthening the oversight and management of financial conflicts of interest in clinical research. An earlier version of this paper was presented at an International Conference on “Conflict of Interest and its Significance in Science and Medicine” held in Warsaw, Poland on 5–6 April, 2002.     

Trustworthiness in explanation: The obligation to explain well

‘Scientific integrity’ certainly requires that data and references be beyond reproach. However, issues within the theory of scientific explanation suggest that there may be more to it than just this. While it is true that some contemporary, pragmatic analyses of explanation suffer from the ‘problem of relevance’ (an inability to ensure that explanations which are paradigmatic technically are relevant to the question being posed), it does not seem to be true that the addition of formal, metaphysical constraints is necessary to solve this problem. I argue that, when viewed as requests for help with an epistemic problem, explanation-seeking questions reveal the existence of a set of moral criteria centered in trust which, when satisfied, prevent trivial or irrelevant explanations from being offered, thereby broadening the concept of ‘scientific integrity’.     

I’m curious,I’m open to it,I test it,I trust it! A focus groups study to understand a-priori trust in automated buses

Trust is regarded as one of the main predictors for adopting automated buses (ABs). However, theories about trust (development) in technology generally vary and an in-depths study about trust in ABs specifically is still outstanding. The present study fills this gap by presenting results from focus group interviews to trust (development) in shared automated buses prior to exposure. The objectives of this study are to contrast participants’ naïve concepts of trust with theory and to identify underlying factors influencing a-priori trust in ABs. Results show that the N = 21 focus group participants use different strategies to familiarise themselves with the new technology of ABs, e.g., comparisons with familiar technologies, fundamental tendencies to approach or avoid, additional information seeking, or anthropomorphisation. These strategies largely support existing theories on trust (development) in technology. Differences between naïve interpretations of trust and its theoretical assumptions were found in focus group debates where more control over technology limited uncertainty and led to more trust. While theories suggest control and trust to be incompatible opposites, participants see control as a way to enhance trust. We provide starting points for further theory development and expansion and stress the importance of explanations in emerging technologies for trust and acceptance building.     

Offenders’ claims of taking the victims’ perspective can promote forgiveness,or backfire! The moderating role of correctly voicing the victims’ emotions in collective apologies

In the context of collective apologies, we investigate whether offenders’ claim to have taken the victims’ perspective enhances victims’ conciliation. We argue this depends on whether offenders acknowledge emotions in victims that match victims’ emotional experience. In Studies 1 and 2 (Ns = 152 and 171), using scenarios, we experimentally manipulated offenders’ claim and the qualitative or quantitative match of acknowledged emotions. When acknowledged emotions matched victims’ experience, claimed perceptive‐taking increased conciliatory victim responses; but when emotions did not match, the offenders’ claim reduced conciliatory victim responses. In Study 3 (N = 138), African‐Americans were presented with the U.S. government's apology for slavery. We manipulated the perspective‐taking claim and measured the similarity of the emotion profile expressed in the apology to that experienced by African‐Americans over their enslavement. With greater mismatch, the perspective‐taking claim backfired, reducing conciliatory responses. Correct acknowledgment of emotions is key for victims perceiving perspective‐taking and responding conciliatorily.     

Confiance rapide et gestion des ressources temporelles dans les équipes dynamiques militaires : une approche expérimentale

In combined operations, military aviators are increasingly working in “swift starting action teams”, which increases the uncertainty about the behavior of the ephemeral partner for the mission to be carried out together. To reduce it, ephemeral interpersonal trust (or swift trust) should help optimize the management of time resources by moderating the time spent checking the partner's work and preserving performance. This study proposes a device for inducing three different levels of swift trust to experimentally evaluate the management of time resources, checking and individual performance in ephemeral STAT-type teams. The results indicate that a low level of swift trust results in increased time resources allocated to complete the entire activity while maintaining the level of performance.