Standing up for whom? Targets’ different goals in the confrontation of discrimination

We challenge the common interpretation of targets’ immediate confrontation in reaction to discrimination as self-serving behavior and propose different underlying motivations for this phenomenon. In five online scenario studies (N_overall = 1,447), we demonstrate across different samples and contexts that targets indicate a distinct pursuit of the following self-reported confrontation goals: individual-benefit (e.g., perpetrator apologizes); group-benefit (e.g., prejudice reduction); and distancing (e.g., demonstrating that one is different from typical group members). Furthermore, meaningful associations of the pursuits of individual-benefitting goals and group-benefitting goals with group identification, disidentification, and further collective action intentions indicate that they represent different confrontation motivations: Individual-benefitting confrontation serves to cope with the individual mistreatment of discrimination, whereas group-benefitting confrontation represents a form of collective action. Distancing goals were associated with disidentification and—unexpectedly—group identification. Our results show that the phenomenon of confrontation in reaction to discrimination can be the result of different underlying psychological processes.     

Why and for whom does the pressure to help hurt others? Affective and cognitive mechanisms linking helping pressure to workplace deviance

Scholars are paying increasing attention to the “dark side” of citizenship behavior. One aspect of this dark side that has received relatively scant attention is “helping pressure”—an employee's perception that s/he is being encouraged to, or otherwise feels that s/he should, enact helping behavior at work. Drawing from theory associated with work stress, we examine affective and cognitive mechanisms that potentially explain why helping pressure, counterintuitively, may lead employees to engage in deviant behavior instead. Beyond examining these possible mechanisms, we also answer calls to identify a potential buffer to these effects. Drawing from self-determination theory, we examine how an employee's intrinsic motivation for citizenship may lessen the deleterious consequences of helping pressure at work. In two studies (a within-individual experience-sampling study and a two-wave between-individual study), we find consistent evidence that helping pressure has a positive indirect relationship with deviant behavior through increased negative affect. Further, we find evidence that intrinsic motivation for citizenship weakens the positive relationship of helping pressure with negative affect, buffering the indirect effect on subsequent deviant behavior. Theoretical and practical implications of these findings for the study of helping pressure at work are discussed.