“Don't throw the baby out with the bathwater!” Interpersonal strain at work and burnout

Interpersonal strain represents the feeling of discomfort and disengagement in the relationships with people at work resulting from exceeding social requests and pressures. This article has three aims: (1) to introduce the Interpersonal Strain at Work scale (ISW), (2) to examine its construct validity and reliability, and its relationship with the Maslach Burnout Inventory exhaustion and cynicism; and (3) to test the generalizability of the ISW across different work settings. Multilevel CFA on two samples of call centre agents (5407) and hospital professionals (753), nested in 191 and 43 units, respectively, confirmed the good psychometric properties of the ISW and its distinctiveness from established burnout dimensions. The generalizability of ISW was also supported. Interpersonal strain at work seems to be a promising construct to recapture the interpersonal nature of the burnout syndrome that was lost when the concept of burnout was extended beyond the human services.     

Passive responses to interpersonal conflict at work amplify employee strain

Interpersonal conflict at work correlates with stress related outcomes such as psychological strain and exhaustion. Consistent with conflict theory, we argued that this relationship is moderated by the way conflict is managed. Cross-sectional data collected in The Netherlands, from students with part-time jobs (Sample 1, n = 104), healthcare workers (Sample 2, n = 191), and mid-level administrative personnel (Sample 3, n = 161) indeed revealed that conflict was related to psychological strain and exhaustion especially when interpersonal conflict was managed passively (through avoiding and yielding). Active conflict management strategies (forcing and problem solving) did not moderate the relationship between interpersonal conflict and employee strain. Implications for conflict theory, for future research, and for practice are discussed.     

Exploring links between polychronicity and well-being from the perspective of person–job fit: Does it matter if you prefer to do only one thing at a time?

This research examined polychronicity, which refers to an individual’s preference for working on many things simultaneously as opposed to one at a time. It was hypothesized that supplies–values fit on this temporal variable is related to well-being. Specifically, it was predicted that deficient and excess polychronicity supplies are associated with poorer well-being, and that well-being is uniformly high along the continuum of polychronicity fit. It was also hypothesized that fit effects are stronger for individuals who place high importance on how their time is allocated than for individuals who place low importance on that dimension. Participants in Study 1, a laboratory experiment, were students (N = 266); participants in Study 2, conducted in a field setting, were employees of Canadian organizations (N = 746). No fit effects were observed in Study 1. Consistent with the hypotheses, however, fit on the dimension of polychronicity was related to job satisfaction, self-efficacy, and psychological strain in Study 2. The role of value importance as a moderator of the relation between supplies–values fit and well-being was not supported.     

Psychological Foundations of Trust

ABSTRACT— Trust lies at the foundation of nearly all major theories of interpersonal relationships. Despite its great theoretical importance, a limited amount of research has examined how and why trust develops, is maintained, and occasionally unravels in relationships. Following a brief overview of theoretical and empirical milestones in the interpersonal-trust literature, an integrative process model of trust in dyadic relationships is presented.     

Development and initial validation of a measure of supportive and unsupportive managerial behaviors

Studies documenting the positive consequences of managerial support have continued unabated, despite considerable ambiguity surrounding the conceptualization of this construct and the adoption of measures that lack specificity. Moreover, research on the positive effects of managerial support has overshadowed our understanding of the ways in which managers contribute to job strain. In order to address these gaps, we took an inductive approach, documenting supportive, and unsupportive managerial behaviors reported by a sample of 25 employees working in a variety of occupations. We subsequently developed a new measure of supportive and unsupportive managerial behaviors and validated it with two separate samples (N = 100; N = 247). The measure demonstrated strong internal reliability and convergent validity. Factor analysis of the measure yielded a two-factor model of support and a one-factor structure of unsupportive behaviors. Theoretical and organizational implications of the findings are discussed.     

Family Strain and Adolescent Delinquency in Two Chinese Cities,Guangzhou and Hong Kong

Elucidating the conditions in which family strain takes effect in adolescent delinquency is one avenue along which to substantiate general strain theory. These conditions include family relationship and the type of delinquency. In the context of Chinese societies, the conditions also include the differences between socialist, collectivist Mainland China and capitalist, more individualist Hong Kong. We collected survey data from 1,026 secondary school students in Guangzhou in Mainland China, and from 1,116 in Hong Kong, to demonstrate these conditions. The results, which indicate the intimate relationship between parents and adolescents, verify that family strain has a very strong impact on adolescent delinquency. In this connection, family strain comprised parental support as a negative indicator. However, the effect of parental support on adolescent strain was only weakly negative in Guangzhou and even positive in the case of nonworking mothers. The differentials in parental influence between Guangzhou and Hong Kong are attributable to the different family policies and structures in the two cities. On the other hand, family strain exhibited similar effects on two types of delinquency, violence and status offense.     

跨文化适应与应激、应激源研究:中国学生、学者在德国

本文旨在探讨在德国的中国学生／学者跨文化适应与应激源和应激之间的关系。其中,跨文化适应分为总体、人际及学习／工作适应三方面．应激源分为社会和学习／工作两方面,而应激则有文化、心理和生理三个层面。被试为99名在德国的中国留学生及访同学者。研究结果表明：除工作／学习应激与总体适应没有显著负相关之外,应激源与三方面的跨文化适应均显著负相关,回归分析表明了同样的趋势。在应激与跨文化适应的关系上,适应良好的被试应激水平较低。总体适应能够预测文化、生理及生理应激。     

教育价值观和逆境信念在家庭经济压力与初中生学业成就之间的作用

大量研究表明,家庭经济压力对青少年学业成就具有显著的不利影响。但是,目前学界对家庭经济压力“怎样”（中介机制）以及“何时”（调节机制）影响青少年学业成就仍知之甚少。本研究在整合贫困文化模型及心理韧性理论的基础上构建一个有调节的中介模型,考察青少年教育价值观（读书是否有用）在家庭经济压力与学业成就之间的中介作用,同时检验中国文化逆境信念对该中介路径的调节作用。采用随机整群抽样,选取四川省9所普通中学1613名初中生（平均年龄13.42岁,SD = 1.22）作为研究对象。被试匿名填写家庭经济压力问卷、教育价值观问卷、中国文化逆境信念量表以及学业成就问卷。结果表明：（1）在控制了性别、年龄等人口学变量后,家庭经济压力显著负向预测学业成就。（2）教育价值观在家庭经济压力与学业成就之间具有部分中介作用。（3）积极逆境信念能缓冲家庭经济压力对教育价值观的消极作用,进而减少对学业成就的不利影响。本研究证实了“读书无用论”是经济困难与学业成就的重要联系机制,并肯定了中国文化逆境信念对经济困难青少年的保护作用。这一内在保护机制的揭示对教育实践有一定的启示。     

The relationship between dynamic strain aging and serrated flow behaviour in magnesium alloy

The relationship between dynamic strain ageing (DSA) and serrated flow has been investigated via alternately switching strain rates at various temperatures in a Mg–3Nd–1Zn alloy. The results reveal that serrated flow is enhanced with decreasing strain rate and increasing temperature and tends to vanish, while the DSA continually intensifies as revealed by a higher flow stress even after the serration flow disappears. A mechanism is proposed, which could explain some abnormal deformation behaviour, such as a negative strain rate sensitivity and thermal hardening.