基于心灵知觉理论的AI服务用户接受机制及使用促进策略

许多企业采用人工智能服务应答顾客需求,然而多项研究指出用户并不总是对此感到满意。本研究围绕着用户对AI的心灵知觉的产生和影响,探索了驱动用户对AI服务态度的关键因素及使用促进策略,包括(1)机理分析层面：用户与AI早期接触的线索和体验因素如何使得人们产生了AI“擅长计算却缺乏感受”的心灵知觉？(2)调节作用层面：不同的用户内部状态和AI外部特征怎样调节了这种心灵知觉的形成和激活？(3)促进策略层面：将AI拟动物化和提供技术援助为何能借助心灵知觉使得用户在更广泛的场景中接受来自AI的服务？本研究试图在学理层面构建一个基于心灵知觉理论的新型AI服务接受模型,为从理论上解释用户对AI服务的矛盾态度提供心理学参考;同时试图在实践层面上借助心灵知觉理论提出两种促进用户接受AI服务的路径方法,为企业在服务中提升AI的应用效能提供技术参考。     

Function word repetitions emerge when speakers are operantly conditioned to reduce frequency of silent pauses

Beattie and Bradbury (1979) reported a study in which, in one condition, they punished speakers when they produced silent pauses (by lighting a light they were supposed to keep switched off). They found speakers were able to reduce silent pauses and that this was not achieved at the expense of reduced overall speech rate. They reported an unexpected increase in word repetition rate. A recent theory proposed by Howell, Au-Yeung, and Sackin (1999) predicts that the change in word repetition rate will occur on function, not content words. This hypothesis is tested and confirmed. The results are used to assess the theory and to consider practical applications of this conditioning procedure.     

广告诉求-品牌来源国刻板印象匹配度对品牌态度的影响机制

基于刻板印象内容模型,作者将广告诉求分为诚意诉求和能力诉求,并研究了广告诉求和品牌来源国刻板印象对品牌态度的交互影响。通过两个实验,作者发现广告诉求和来源国刻板印象之间的匹配程度正向地影响消费者处理广告信息的流畅性,进而导致积极的情绪体验。消费者将这种积极情绪错误地归因到品牌上,从而产生积极的品牌态度。这一发现证实品牌来源国信息可以在消费者无意识的状态下通过情绪体验影响不同广告诉求的说服效果。     

刻板印象威胁效应研究回顾与展望

刻板印象威胁是个体经历的一种风险,处于该风险中的个体担心自己会验证所属群体的消极刻板印象。刻板印象威胁会导致个体行为上的表现下降和心理上的分离与不认同。同时,刻板印象威胁效应也会受领域认同、群体认同和自我等因素的影响。心理机制方面,已由焦虑、唤醒等单一机制研究转向了多威胁线索加工模型、综合过程模型的探讨。研究发现,刻板印象威胁可以采用重塑任务与建立认同安全环境等手段进行应对。未来研究将集中于心理后果的研究、不同类型威胁的后继研究、现场研究及本土化研究。     

Relationship between psychological stress and lymphocytic 5′-ectonucleotidase

The relationship between psychological stress and lymphocytic 5-ectonucleotidase, an enzyme marker for lymphocyte differentiation, was studied. Lymphocytic 5-ectonucleotidase was decreased significantly by about twofold in persons experiencing psychological stress, with a corresponding change in Total Mood Disturbance scores of the Profile of Mood States. Enzyme values were reversible in that they returned to normal once the stress had been reduced. Administration of high doses of ascorbate to severely depressed patients also normalized 5-ectonucleotidase activities, and implied that low enzyme values in stressed persons may be mediated by oxygen radical damage. This finding was consistent with previous reports of heightened inflammatory responses occurring in depressed patients. The primary cause of lowered 5-ectonucleotidase during stress may be the breakdown in the homeostatic mechanisms of the hypothalamic-pituitary-adrenal axis and immune system resulting in lymphoid tissue resistance to corticosteroids. It is suggested that this lowering of lymphocyte 5-ectonucleotidase may contribute to stress-mediated immune suppression by inhibiting lymphocyte maturation.     

Bounded contraction and Gentzen-style formulation of Łukasiewicz logics

In this paper, we consider multiplicative-additive fragments of affine propositional classical linear logic extended with n-contraction. To be specific, n-contraction (n 2) is a version of the contraction rule where (n+ 1) occurrences of a formula may be contracted to n occurrences. We show that expansions of the linear models for (n + 1)- valued ukasiewicz logic are models for the multiplicative-additive classical linear logic, its affine version and their extensions with n-contraction. We prove the finite axiomatizability for the classes of finite models, as well as for the class of infinite linear models based on the set of rational numbers in the interval [0, 1]. The axiomatizations obtained in a Gentzen-style formulation are equivalent to finite and infinite-valued ukasiewicz logics.Presented by Jan Zygmunt     

Having a voice and getting a hearing: An educational perspective on free speech in a plural society

This paper examines Ronald Dworkin's claim that the right to free speech does not include a right to circumstances that encourage citizens to speak nor a right to competent and sympathetic understanding on the part of listeners. Drawing on familiar arguments for the existence of other human rights, the paper challenges Dworkin's claim. Even if, however, the challenge fails and it is not possible to show that there is such a right, that is not the end of the story. It is argued that democratic societies should try to foster conditions in which citizens are encouraged to speak and are listened to sympathetically in the interests of the well-being and flourishing of the polity. The important role education has to play in this is explored.     

Multivariate modelling and personality organization: A comparative study of the Defense Mechanism Test and linguistic expressions

The main aim of the study is to establish an empirical connection between perceptual defences as measured by the Defense Mechanism Test (DMT)–a projective percept-genetic method–and manifest linguistic expressions based on word pattern analyses. The subjects were 25 psychiatric patients with the diagnoses neurotic personality organization (NPO), borderline personality organization (BPO) and psychotic personality organization (PPO) in accordance with Kernberg's theory. A set of 130 DMT variables and 40 linguistic variables were analyzed by means of partial least squares (PLS) discriminant analysis separately and then pooled together. The overall hypothesis was that it would be possible to define the personality organization of the patients in terms of an amalgam of perceptual defences and word patterns, and that these two kinds of data would confirm each other. The result of the combined PLS analysis revealed a very good separation between the diagnostic groups as measured by the pooled variable sets. Among other things, it was shown that NPO patients are principally characterized by linguistic variables, whereas BPO and PPO patients are better defined by perceptual defences as measured by the DMT method.     

Open live supervision in family therapy

This article reviews changes in models of supervision, resulting from technological developments and reflecting a variety of theoretical approaches. The focus is on open live supervision, conducted in the presence of the family. The supervisor and a therapeutic team join the therapist and the family, creating a complex supra-system that opens up several options for therapeutic intervention. Sessions are videotaped, and therapists use recordings for additional supervision and independent study. Therapists may also show recordings to the family as part of the therapeutic process. The advantages and disadvantages of the model are considered, and examples of some of the therapeutic options are described.This model was developed in the course of the author's work teaching and supervising students at the Counseling Department of the School of Education at the Hebrew University of Jerusalem, and supervising a multi-disciplinary team including physicians, psychologists, and social workers engaged in family therapy at the Municipal Psychological Services for Schools in Jerusalem. A shorter version of this article appeared in Hebrew inSihot 5 1991. Appreciation is expressed to Batya Stein for translating the final version of this article from Hebrew. Reprint requests should be addressed to Katrit Ron, Neve Granot 3-B, Jerusalem 93706, Israel.