Effects of Participation in Decision Making on Performance and Employee Attitudes: A Quality Circles Meta-analysis

This study explores the effects of a participative technique, quality circles (QCs), on several employee attitudes and performance. The sample included 36 studies with 42 independent samples. Mean effect sizes were small for employee attitudes and moderate for job performance suggesting QCs affected job performance to a greater degree than employee attitudes. For organizations involved in quality management these results seem to suggest that quality interventions have a stronger impact on job performance than on employee attitudes. The study conclusions provide a positive outlook on the effects of total quality management interventions on productivity.     

Redrawing the boundaries of OCB? An empirical examination of compulsory extra-role behavior in the workplace

Contemporary literature on Organizational Citizenship Behavior (OCB) has primarily focused on the positive connotations of the “good soldier syndrome.” Most of the studies published in recent decades about OCB have pointed to the benefits and advantages of voluntary helping behaviors, pro-social behavior, and extra-role behavior. In contrast with this view we suggest a different look at OCB by focusing on the exploitative and abusive tendency of supervisors and managements to impose so-called “voluntary” or “extra-role” activities via compulsory mechanisms in the workplace. Mostly, we are interested in empirically testing the relationship between such behaviors and employees’ performance. We follow the approach suggested by Vigoda-Gadot (Journal for the Theory of Social Behavior, 2006) to argue that such behaviors are a substantial deviation from the original meaning of OCB and thus should be recognized and analyzed separately. Our arguments are based on an exploratory study conducted in 13 Israeli schools. Of the 206 teachers who participated in the study, a substantial majority of 75% reported feeling strong pressure to engage in what we usually define as OCB, but should actually be defined as Compulsory Citizenship Behavior (CCB). The findings are discussed in light of present knowledge about OCB, and the implications question the normally positive image of this behavior.     

Is the job satisfaction-job performance relationship spurious? A meta-analytic examination

The job satisfaction-job performance relationship has attracted much attention throughout the history of industrial and organizational psychology. Many researchers and most lay people believe that a causal relationship exists between satisfaction and performance. In the current study, however, analyses using meta-analytic data suggested that the satisfaction-performance relationship is largely spurious. More specifically, the satisfaction-performance relationship was partially eliminated after controlling for either general personality traits (e.g., Five Factor Model traits and core self-evaluations) or for work locus of control and was almost completely eliminated after controlling for organization-based self-esteem. The practical and theoretical implications of these findings are discussed.     

On the role of passion in performance

The present paper reports two studies designed to test the Dualistic Model of Passion with regard to performance attainment in two fields of expertise. Results from both studies supported the Passion Model. Harmonious passion was shown to be a positive source of activity investment in that it directly predicted deliberate practice (Study 1) and positively predicted mastery goals which in turn positively predicted deliberate practice (Study 2). In turn, deliberate practice had a direct positive impact on performance attainment. Obsessive passion was shown to be a mixed source of activity investment. While it directly predicted deliberate practice (Study 1) and directly predicted mastery goals (which predicted deliberate practice), it also predicted performance-avoidance and performance-approach goals, with the former having a tendency to facilitate performance directly, and the latter to directly negatively impact on performance attainment (Study 2). Finally, harmonious passion was also positively related to subjective well-being (SWB) in both studies, while obsessive passion was either unrelated (Study 1) or negatively related to SWB (Study 2). The conceptual and applied implications of the differential influences of harmonious and obsessive passion in performance are discussed.     

Making gender matter: the role of gender-based expectancies and gender identification on women's and men's math performance in Sweden

It is well established that an emphasis on gender differences may have a negative effect on women's math performance in USA, Germany and the Netherlands. It has further been found that an individual's identification with the stereotyped group may moderate effects of negative stereotypes. The present study investigated how gender-based expectancies affected the math performance of women and men in Sweden, a nation with a smaller gender gap than in other countries, and a strong cultural emphasis on gender equality. Participants, 112 female and 74 male undergraduate math students from Swedish universities, completed a difficult math test in which their gender was either linked to their test performance or not. Men performed better than women when gender was made relevant among participants who did not see their gender as an important aspect of their identity, while participants high in gender identification were unaffected by gender identity relevance. Moreover, the gender relevance manipulation affected men's performance more than women's. The results deviate from findings on US samples, indicating that the role of group identification as a moderator of stereotype-based expectancy effects is complex, and that factors in the cultural context may interact with individual differences in identification to determine the impact of negative stereotypes.     

认知操作、认知方式与外倾性人格特质的关系

对28名外倾被试和28名内倾被试进行实验性认知测试,以考察认知操作、认知方式与外倾性人格特质的关系。结果表明,内外倾被试在含有社会认知操作、非社会认知操作的认知任务的测试总分上没有差异,而在社会认知一非社会认知方式的评价分数上存在显著差异。外倾被试更多地倾向于社会认知型认知方式,内倾被试更多地倾向于非社会认知型认知方式。研究结果支持了外倾性与智力关系的假设：外倾性与社会认知一非社会认知的认知方式存在相关关系,而与认知操作测试总分无关。     

不同解题条件下小学六年级学生真实性思考的研究

本研究采用7道真实性算术应用题构成的测试材料,考察了不同解题条件下小学六年级学生的真实性思考。选取优中差学生共74人,先在以班级为单位的数学测验中完成测试材料,然后进行事后个别访谈。结果表明：1）一般访谈显著地提高了学生真实性思考的水平;而访谈提示进一步显著地提高学生真实性思考的水平。2）不同学业水平学生之间在两次真实性思考提高量上都没有显著差异。3）在访谈中,优差学生在反应方式与真实性思考的层次性等方面表现出差异。基于这些研究结果,我们提出了相应的教育建议。     

From individual preference construction to group decisions: Framing effects and group processes

Two choice tasks known to produce framing effects in individual decisions were used to test group sensitivity to framing, relative to that of individuals, and to examine the effect of prior, individual consideration of a decision on group choice. Written post-decision reasons and pre-decision group discussions were analyzed to investigate process explanations of choices made by preexisting, naturalistic groups. For a risky choice problem, a similar framing effect was observed for groups and individuals. For an intertemporal choice task where consumption was either delayed or accelerated, naïve groups (whose members had not preconsidered the decision) showed a framing effect, less discounting in the delay frame, opposite to that observed in individuals. Predecided groups showed a non-significant effect in the other, expected direction. In all cases, process measures better explained variability in choices across conditions than frame alone. Implications for group decision research and design considerations for committee decisions are addressed.     

Effects of Pro-Environmental Recruiting Messages: The Role of Organizational Reputation

Purpose  The purpose of this study was to examine the effects of a pro-environmental corporate message on prospective applicants’ attitudes toward a fictitious hiring organization. Drawing from signaling theory, we hypothesized that an environmental message on the organization’s recruitment website would increase prospective applicants’ perceptions of organizational prestige, which would then increase job pursuit intentions. Personal environmental attitudes were also examined as a possible moderator. Design/Methodology/Approach  Participants (N = 183) viewed a web site printout that either did or did not contain a message indicating the organization’s environmental support. Participants rated their attitudes toward the environment, perceptions of the organization, and job pursuit intentions. Findings  Findings demonstrated that the environmental support message positively affected job pursuit intentions; further, this effect was mediated by perceptions of the organization’s reputation. Contrary to the person–organization fit perspective, the message’s effects on job pursuit intentions were not contingent upon the participant’s own environmental stance. Implications  These findings highlight the importance of corporate social performance as a source of information for a variety of job seekers. Even relatively small amounts of information regarding corporate social performance can positively affect an organization’s reputation and recruitment efforts. Originality/Value  In general, this research contributes to the growing body of literature on corporate social responsibility. It is the first study to test whether the effects of pro-environmental recruiting messages on job pursuit intentions depend upon an applicant’s personal environmental stance. In addition, this is the first study to demonstrate reputation’s meditational role in the effects of corporate social responsibility on recruitment efforts.     

服务破坏行为：概念、测量与相关变量

服务破坏行为是指服务行业组织成员在向顾客提供服务的过程中,故意做出的对服务造成负面影响的行为,也是以往研究中关于工作场所中的破坏行为在服务行业中的体现;服务破坏行为的表现主要有四种类型：习惯且私下的服务破坏,习惯且公开的服务破坏,偶发且私下的服务破坏,偶发且公开的服务破坏;服务破坏行为的测量方法主要有：访谈法,问卷调查法和情景投射法;从个人、群体、组织与环境四个水平分析服务破坏行为的前因变量,从对个体、服务绩效及组织绩效三个方面探讨服务破坏行为的结果变量;该领域未来的研究应着重于进一步改进测量的方法,分析相关变量之间的作用机制,寻求控制服务破坏行为的有效对策,拓展视野,进一步扩大研究中被试的类型及行业领域