“To serve and protect” when expecting to be seen negatively: The relation between police officers' contact with citizens,meta‐stereotyping,and work‐related well‐being

We examined the relationship between contact of police officers with citizens, their (meta‐)stereotypes about citizens, and their work‐related well‐being. Ninety‐three police officers from 4 police stations in low‐ and high‐crime regions in France completed the questionnaire. As expected, negative well‐being of police officers is predicted by negative contact with citizens and their belief that police officers are stereotyped negatively by citizens. Moreover, the relationship between negative contact and negative well‐being was mediated by police officers' beliefs that police officers are perceived negatively by citizens, whereas their perceptions of citizens did not mediate this relationship. Interestingly, level of crime did not influence these relationships. Together, this research shows the important role of beliefs about how one's group is stereotyped when in contact with another group as it may have consequences for people's well‐being.     

Police officers' use of evidence to elicit admissions in a fictitious criminal case

We examined how police officers planned to interview suspects in a situation where they lacked information about a critical phase of a crime (i.e., the time during which the crime took place) but possessed information about less critical phases of the crime (i.e., the time before and/or after the crime took place). The main focus was the officers' planned use of the available information (evidence) to elicit admissions about the critical phase. A survey was distributed to police officers (n  = 69) containing a fictitious murder case for which they were to prepare an interview with a suspect. The investigators planned to disclose the evidence more often in a strategic manner (obtaining the suspect's statement and exhausting alternative scenarios before revealing the evidence) than in a non‐strategic manner (revealing the evidence before requiring an explanation). The investigators' most frequently reported reason for their planned evidence use was to collect additional information about the particular phase to which the disclosed evidence pertained. It was rare that the investigators planned to disclose the evidence about a less critical phase of the crime in order to elicit admissions about the more critical phase (e.g., by disclosing the evidence to try to shift the suspect's counter‐interrogation strategy from less to more forthcoming). The investigators may benefit from recent research showing that strategic evidence disclosure can be used as a means to elicit admissions about a phase of a crime for which information is lacking.     

企业为何履行社会责任却落得“伪善”名声?——企业社会责任类型和感知品牌伪善间的关系

2015年中国300强企业慈善捐款达60.03亿元,形成鲜明对照的是,消费者对企业社会责任行为动机的质疑呈整体上升趋势。企业耗费巨资履行社会责任反遭遇感知伪善,无疑与其初衷背道而驰,而现有理论不能充分解释这一现象的原因。自Wagner等学者2009年在营销顶级期刊开启感知品牌伪善相关研究以来,学者多从社会学借鉴感知个体伪善研究中言行不一的分析框架,把企业社会责任单维化,显然不能反映由多样性利益相关者所决定的企业社会责任类型的差异性和复杂性,所以应从利益相关者视角揭示感知品牌伪善的形成机制。根据利益相关者特征划分企业社会责任类型——技术性和公共性,进而引入其中间机制——合法性理论和感知道德资产理论,最终验证企业社会责任类型的交互作用、企业社会责任类型与宣传的交互作用对感知品牌伪善的影响。考虑到企业社会责任的经济和社会双重影响,这一成果将指引企业正确履行社会责任,促进企业和社会良性互动。     

Beyond resolution of presenting issues: Clients' experiences of an in‐house police counselling service

The availability of counselling services for employees has expanded significantly in recent years. However, despite an increase in appreciation of the value of counselling within the police service, there has been little research into the effectiveness of counselling with police personnel. The present study assesses an in‐house counselling service provided by the welfare and counselling department of a Scottish police force. Thirteen former clients (including both police officers and civilian support staff) were interviewed about their views on four areas of the counselling provision: how they entered counselling, the issues they brought, their experiences during counselling, and their assessment of the impact of counselling on their lives. Interviews were analysed using a grounded theory approach, which identified four main categories: initial engagement, learning by participating, experiencing moments of deep self‐examination, and moving beyond resolution of presenting problems. All of those who were interviewed appreciated the provision of a counselling service within their employment, and the majority reported that they had not only been helped to resolve their presenting problems, but had also made important gains in self‐awareness and work effectiveness. Findings are discussed in terms of implications for service delivery and future research.     

Effet des représentations et des conditions d’activités sur l’épuisement professionnel des policiers français dans un contexte de réformes

The purpose of this article is (1) to test the hypothesis of the primacy of subjective factors (professional representations) compared to objective factors of activity (ratio of police to population and ratio of police to reported offences) and sociobiographic factors (age and seniority), in the determination of the professional exhaustion expressed by French policemen in the current context of administrative reforms. A determination of professional representations and professional exhaustion by the status of the policemen are also advanced (2). The empirical study (N=143) confirmed these expectations and allowed to engage a psychosocial analysis concerning identity issues connected to professional representations within the framework of politics of prevention of the police professional exhaustion.     

Relation between police image and police visibility

The purpose of this study was to build a model for the public image and visibility of the police. These variables were seen as central to successful community policing. Explanatory variables included were contacts with the police, victimisation and background characteristics of the respondents. Questionnaire data were obtained from a sample of 3271 adults (mean age 42) and 986 youngsters (mean age 15.5) in two Finnish cities. Using multi‐sample structural equation modelling, a four‐factor model with two image factors (Friendliness and Closeness) and two visibility factors (Patrol‐Car‐Related and Police‐on‐Foot Activities) was confirmed by the data. As hypothesised, for both adults and youngsters, seeing police‐on‐foot activities was positively correlated with both image factors, while seeing Patrol‐Car‐Related Activities was negatively correlated with police image. Relationships of explanatory variables with image factors were to a large extent but not completely mediated by the visibility factors. Some differences were found between adults and youngsters in factor means and in regression relationships. Quality of police visibility proved to be an important factor from the point of view of community policing, in which one of the main purposes is to improve the relationship between the police and the public. Copyright © 2000 John Wiley & Sons, Ltd.     

The influence of an emotional processing strategy on visual threat detection by police trainees and officers

Threat detection is an important skill for police officers, but few studies have examined the impact of processing strategies on this ability. The first aim of our study was to compare the visual detection of threatening and neutral targets in 38 police trainees and 53 police officers. The other aims were to examine the effect of emotional or semantic strategies on this process and the effect of psychopathological symptoms. In a visual search task, participants had to detect a threatening or neutral target among neutral distractors. Participants answered a question used to induce a more emotional or semantic processing strategy. Results revealed that threatening targets were detected faster than neutral ones. This effect was enhanced with an emotional processing strategy but unaffected by symptoms. Processing strategy also had led to faster reaction time overall. This study shows that inducing processing strategies can influence threat detection in police trainees and officers.     

Can rapport building strategies,age, and question type influence preschoolers’ disclosures of adult wrongdoing?

In the present experiment, we examined preschoolers’ disclosures of a secret as a function of rapport building strategies used in Scandinavian field settings (verbal rapport building vs. prop rapport building), age in months (33–75 months) and question type (open-ended free recall invitation vs. suggestive questions). Fifty-three preschoolers (M = 60.5 months old, SD = 11.4) witnessed a researcher break a toy and were asked to keep the toy breakage a secret. The children were thereafter interviewed about the incident. Overall, 18.9% of the children disclosed the secret after an open-ended free recall invitation. The disclosure rate rose to 83% after the final phase of the interviews when questions containing suggestive details were asked of the children. Notably, we did not observe any significant effects as a function of manipulating rapport building strategy. A linear regression model showed that child age (in months) significantly predicted the amount of reported details, with younger preschoolers reporting fewer details compared to older preschoolers. Age also predicted the amount of correct details, but not the amount of incorrect details. No age differences were found with regard to children’s disclosure tendencies or proportion of central details about the secret. Methodological limitations and practical implications will be addressed.     

"A right to lead": The role of leader legitimacy on group reactions to transgressive leadership

Research on the transgression credit shows that groups may sometimes turn a blind eye to ingroup leaders who transgress moral norms. Although there is substantial research investigating the underlying criteria of what makes a “good” leader, research often neglects to investigate the role of followers in leader-group dynamics. In this paper, we offer a novel approach to transgressive leadership by proposing that leader legitimacy is a key factor that determines whether followers’ reactions to transgressive leaders are positive or negative. Across two experiments, participants ascribed transgression credit only to transgressive ingroup leaders perceived as legitimate (Studies 1–2, total n = 308). Transgressive illegitimate leaders were viewed as more threatening to the group, were targeted for formal punishment, received less validation for their behavior, triggered negative emotions (anger and shame), and raised higher consensus for their removal from the leadership position than did legitimate leaders. This effect also occurred irrespective of the absence of formal social control measures implemented toward the transgressive leader (Study 2). Mediation analysis showed that leader illegitimacy triggered stronger feelings of group threat and stronger negative emotions which, consequently, fuelled agreement with collective protest against the transgressive leader. Theoretical and practical implications of these findings are discussed.     

Eyewitness identification in simultaneous and sequential lineups: an investigation of position effects using receiver operating characteristics

For decades, sequential lineups have been considered superior to simultaneous lineups in the context of eyewitness identification. However, most of the research leading to this conclusion was based on the analysis of diagnosticity ratios that do not control for the respondent’s response criterion. Recent research based on the analysis of ROC curves has found either equal discriminability for sequential and simultaneous lineups, or higher discriminability for simultaneous lineups. Some evidence for potential position effects and for criterion shifts in sequential lineups has also been reported. Using ROC curve analysis, we investigated the effects of the suspect’s position on discriminability and response criteria in both simultaneous and sequential lineups. We found that sequential lineups suffered from an unwanted position effect. Respondents employed a strict criterion for the earliest lineup positions, and shifted to a more liberal criterion for later positions. No position effects and no criterion shifts were observed in simultaneous lineups. This result suggests that sequential lineups are not superior to simultaneous lineups, and may give rise to unwanted position effects that have to be considered when conducting police lineups.