Workplace ethics culture and work engagement: The mediating effect of ethical leadership in a developing world context

This study examined the mediating effect of ethical leadership on the relationship between workplace ethics culture and work engagement among employees in a railway transport organisation in the Democratic Republic of the Congo (DRC). The sample consisted of permanently employed staff in a railway organisation in the DRC (n = 839; females = 32%). The employees were required to complete the Ethical Leadership Scale (ELS), the Ethical Corporate Virtue model (ECV) and the Utrecht Work Engagement Scale (UWES). Mediating regression analyses were conducted to predict work engagement from workplace ethics culture, partialling out ethical leadership. The results show that workplace ethics culture had a significantly positive effect on work engagement. The results further indicated that workplace ethics culture, through the mediation of perceived ethical leadership, had a significantly positive effect on the work engagement dimensions of vigour, dedication and absorption. The findings provide evidence that ethical leadership plays a crucial role in shaping workplace ethics culture and employees’ level of work engagement in an emerging country work setting.     

Communicating power and resistance: exploring interactions between aboriginal youth and non-aboriginal staff members in a residential child welfare facility

Aboriginal youth are highly overrepresented within the child welfare system. High-risk youth are often placed in out-of-community residential placements. Such residential placements have been described by some as a continuation of colonial practices. Using communication theory as a conceptual model, we propose a qualitative analysis of micro-interactions that take place between Aboriginal youth and non-Aboriginal workers during the management of high-risk behaviors within a residential program. Three broad categories of interaction emerge from the data: complementary, symmetrical/complementary (where youth show a form of submission despite resistance), and symmetrical (characterized by a power struggle). Despite the diversity of interactions along this symmetrical to complementary continuum, interventions always start and finish in the same fashion. Moreover, the nature of interactions depended mostly on how quickly youth accepted the consequences of their behaviors. We also extracted five categories related to culture, race or context that are perceived as influencing the interactions that take place between staff and youth. The analysis of micro-interactions within clinical, organizational, social and historical contexts points to mechanisms by which asymmetrical power relations may be replicated on a day-to-day basis despite the best intentions of residential workers.     

Children's and Mothers' Contribution to Joint Reminiscing in Different Sociocultural Contexts: Who Speaks and What is Said

The study compares mothers' conversation with their 4‐year‐old children about two past events in two autonomy‐oriented (35 German and 42 Swedish families), one relatedness‐oriented (22 Cameroonian Nso families) and one autonomy‐relatedness oriented (38 Estonian families) contexts. German mothers were rather similar to Swedish mothers in talking a lot, providing a lot of information and engaging children into conversation, but they differed from Swedish mothers by talking more about social content. Swedish children were more independent conversational partners to their mothers than other children, including German children. Estonian mothers' contribution to conversation was similar to Cameroonian Nso mothers, except that they asked a lot of open‐ended questions to engage children in conversations. Estonian children did not differ from Swedish and German children in their contribution to conversations. Compared to Swedish mothers, past event talk of Estonian mothers was characterized by a bigger proportion of talk devoted to social content, but also to the child, mental states and non‐social content. It was characteristic of Cameroonian Nso mothers that they focused more on other people and actions, and their conversational dominance was larger. Differences in reminiscing were consistent with different cultural models of self and the type of autonomy – psychological or action – promoted. Copyright © 2015 John Wiley & Sons, Ltd.     

Role of Supportive Others in the Forgiveness Process

Forgiveness research is a focus of interpersonal relationships in counseling. This phenomenological study investigated the role of an individual's support systems in forgiveness. The research design included semistructured interviews with 11 participants. Key findings revealed that participants primarily forgave for peace of mind. Several resources used by participants were helpful in forgiveness, but use of friends, family, and therapists showed mixed results. In addition, participants wanted support systems to listen and not to give advice, and support persons need to be objective or be trained in forgiveness therapy. Recommendations for counselors who work with people struggling to forgive are provided.     

Saving Face: Identifying Voter Responses to Black Candidates and Female Candidates

Much of what we know about the responses of voters to Black candidates and female candidates comes from experimental research. Yet the accuracy of experimental data can be threatened by the possibility that social desirability pressures contaminate self‐reporting. We address this threat in a project that considers psychological approaches to reducing social desirability pressures. Offering participants the opportunity to explain their decisions about sensitive subjects, such as voting for a Black or female candidate, can lessen social desirability pressures. We analyze this approach across three commonly used samples: undergraduate, adult convenience, and adult national. Our results suggest that existing experimental research overestimates voter support for Black and female candidates, but these issues can be mitigated with the simple innovation presented here.     

When Living and Working Well Together in Organizations Changes Into Good Social Coexistence: The Talent Club Case

In our contemporary age, where a combination of individualism and mutual distrust is unhappily common among people and society is “liquid” and disoriented, so-called intermediate units (groups, associations) are a precious resource that promotes positive coexistence within organizations and in local communities, too. The present contribution describes an example of such an intermediate unit, the Talent Club, located in a peripheral neighborhood of a metropolitan area in northern Italy. This case study shows the development of positive living and working together in organizations and their transformation in the tool for community development and good coexistence. Qualitative and quantitative data show that the relational aspect is crucial because it promotes authentic exchange among people, supporting participation and social cohesion against self-referential habits and isolation. Although at present the Talent Club is mostly functioning in a affiliating coexistence among members, seeds of a more generative coexistence are clearly detectable.     

工作性通信工具使用与双职工夫妻的幸福感：基于溢出-交叉效应的分析

工作性通信工具使用(W_ICTs)是一种新兴的工作行为,指员工在非工作时间使用通信工具处理工作。为帮助组织和个人从整体上了解W_ICTs对员工生活的影响并对其进行管理,以278对配对调查数据为样本,基于溢出?交叉效应视角探讨了 W_I C Ts 与双职工夫妻幸福感的关系及作用机制。结构方程模型分析发现：丈夫和妻子的W_I C Ts均可通过加剧个体的工作→家庭冲突、诱发夫妻之间的社会阻抑行为进而降低双方的幸福感,同时也可通过促进个体的工作→家庭增益、抑制夫妻之间的社会阻抑行为进而提升双方的幸福感;但整体而言,妻子的 W_ICTs会显著降低夫妻双方的幸福感,而丈夫的 W_ICTs不会显著影响夫妻双方的幸福感。研究提示,组织在进行 W_I C Ts管理时,应充分考虑其对女性员工的负向影响;就员工个体而言,男性和女性均可通过加强与配偶的沟通,减少夫妻间的社会阻抑行为,进而预防 W_I C Ts 的不良影响,促进W_I C Ts的积极影响。     

The role of emotion transition for the perception of social dominance and affiliation

Individuals who show anger are rated as higher in dominance and lower in affiliation, whereas those who express sadness are rated lower in dominance and higher in affiliation. Little is known about situations where people show both expressions in sequence as happens when a first emotional reaction is followed by a second, different one. This question was examined in two studies. Overall, we found that the last emotion shown had a strong impact on perceived behavioural intentions. However, the information about the previously shown emotion was also integrated. The specific mode of integration was dependent on the salience of the change and naive theories about the type of person who changes their emotion in the face of changing events.     

谈钱还是谈情:企业如何引导消费者分享自媒体营销

社交网络的发展弱化了传统媒体的影响力,强化了消费者的影响力;在这种情况下,企业需要思考如何借助消费者传播营销信息,以影响其他消费者。本文从企业如何设计营销信息入手,探究消费者与企业所处的关系范式对消费者信息转发行为的影响。通过二手数据分析与实验法,本文得出如下结论:经济类刺激对触发交易关系范式下消费者的转发行为更有效;情感类刺激对触发共有关系范式下消费者的转发行为更有效;交易关系范式下消费者出于回报企业的动机分享,共有关系范式下消费者出于利己动机而分享。