领导职业支持对组织公民行为的影响:心理资本的作用

本研究探讨领导职业支持对工作团队成员组织公民行为的影响机制,研究采用问卷调查法,以10个地市的66个工作团队303名成员为调查对象,在控制被试的教育程度、工作经验及人口统计学变量之后,运用多层线性模型分析领导职业支持与团队成员心理资本及其组织公民行为的关系。结果发现：（1）领导职业支持对团队成员心理资本和组织公民行为有积极促进作用;（2）无论在团队层次还是员工层次,领导职业支持对成员组织公民行为有积极促进作用,成员心理资本在二者之间起完全中介作用。     

真实型领导对教师知识分享行为的影响:组织支持感的中介和调节作用*

为了探讨真实型领导、组织支持感和教师知识分享行为的关系,对330个有效教师样本进行研究。结果发现:(1)真实型领导对教师的知识分享行为具有显著的预测作用(β=0.494,p<0.001)。(2)组织支持感在两者之间具有部分中介作用,间接效应占总效应的44.8%。(3)组织支持感在真实型领导的下属导向、领导特质、诚实不欺和正直无私与知识分享行为的关系中起调节作用,但在循规蹈矩与知识分享行为的关系中的调节作用不显著。     

分配制度公平对员工分配公平感的影响:中国组织情境下的实证研究*

西方组织公平领域的主流观点认为要想提高员工的分配公平感,应着力提高分配过程的公平性以及上下级互动的公平性,即程序公平和互动公平。本研究发现:在中国组织情境下,较之程序公平和互动公平(人际公平、信息公平),分配制度公平对员工分配公平感的解释力最强;在分配制度不公平的情境下,程序公平和人际公平才会影响分配公平感,仅仅起到亡羊补牢的作用。     

组织创新文化、组织文化强度与员工创新行为：多层线性模型的分析

本研究通过对某大型电网公司156家供电局的10856名员工的问卷调查,检验了组织创新文化、组织文化强度（即员工价值观一致性）与员工创新行为的关系。多层线性分析（HLM）结果表明：（1）组织创新文化与员工创新行为有正向关联;（2）组织文化强度与员工创新行为有负向关联;但是（3）组织文化强度却可以增强创新文化与员工创新行为的正向关系。研究提出,引入组织文化的内容属性和强度属性的交互作用,可以更精确地理解组织文化与个体创新行为的关系。     

地震对灾民创伤后应激障碍的长期影响

创伤后应激障碍是震后最常见的心理创伤。以往研究多关注灾民在震后短时间内的应激反应, 地震两年后创伤心理研究非常缺乏。本研究拟结合汶川地震后进行的6次重复测量数据(2008~2016)重点探讨：创伤后应激障碍在震后不同时点的变化轨迹及影响因素; 震后针对创伤后应激障碍在不同时点的干预内容。预期研究成果不仅是对灾后心理创伤长期影响研究的补充, 也将为灾后救助政策以及心理干预提供依据。     

工作-家庭中心性与延迟退休态度的关系研究

延迟退休态度是影响新退休政策推行的重要社会心理因素。本研究采用《延迟退休态度问卷》等工具,抽取450名临近退休员工,考察工作-家庭中心性与延迟退休态度的关系以及工作投入、组织支持感在其二者关系上的作用机制。研究发现：（1）临近退休员工对延迟退休的态度较为消极。（2）低组织支持感条件下,工作投入在工作-家庭中心性与延迟退休态度之间起到完全中介作用。低组织支持感不利于缓解家庭中心性员工对延迟退休的消极态度。（3）高价值认同条件下,家庭中心性与工作投入、延迟退休态度的正向关系弱化。给予员工高价值认同可以提升对延迟退休的积极态度。高关心利益也可缓解家庭中心性员工对延迟退休的消极态度。     

领导情绪智力对团队绩效和员工态度的影响——公平氛围和权力距离的作用

本研究共收集了74个工作团队的数据, 探讨了领导情绪智力对团队层面绩效(任务绩效、利他行为)和态度(满意度、团队承诺)的影响、公平氛围的中介作用以及团队权力距离的调节作用。研究结果表明：领导的情绪智力对团队绩效和态度均有显著的正向影响; 程序公平氛围中介了领导情绪智力对团队任务绩效和利他行为的影响, 交互公平氛围中介了领导情绪智力对团队任务绩效、满意度和团队承诺的影响; 团队权力距离调节了领导情绪智力和交互公平氛围的关系, 该调节关系通过交互公平氛围的中介作用影响团队任务绩效、满意度和团队承诺。     

What Determines Perceived Quality-of-life Impact of Mobile Phones? A Model Based on the Consumption Life Cycle

This paper reports two studies designed to identify the determinants of perceived quality-of-life impact (PQOLI) of mobile phones. We hypothesized that PQOLI of mobile phones is determined by mostly global feelings of satisfaction with mobile phones, which in turn are determined by satisfaction with a broad range of customer-related experiences—experience with the purchase of the mobile phone and service, preparing the mobile phone for personal use, using the mobile phone, owning the mobile phone, maintenance and repairs of the mobile phone, and disposal of the mobile phone (stages in the consumption life cycle). “Study 1” focused testing the model using a college student population. “Study 2” was designed to replicate the findings of “Study 1” with a more mature and diverse consumer population and extend the model by demonstrating that PQOLI has a significant predictive influence on brand loyalty, thus underscoring the managerial utility of our model. The study results are supportive of our overall model and its hypotheses.     

A categorical recall strategy does not explain animacy effects in episodic memory

Animate stimuli are better remembered than matched inanimate stimuli in free recall. Three experiments tested the hypothesis that animacy advantages are due to a more efficient use of a categorical retrieval cue. Experiment 1 developed an “embedded list” procedure that was designed to disrupt participants’ ability to perceive category structure at encoding; a strong animacy effect remained. Experiments 2 and 3 employed animate and inanimate word lists consisting of tightly constrained categories (four-footed animals and furniture). Experiment 2 failed to find an animacy advantage when the categorical structure was readily apparent, but the advantage returned in Experiment 3 when the embedded list procedure was employed using the same target words. These results provide strong evidence against an organizational account of the animacy effect, indicating that the animacy effect in episodic memory is probably due to item-specific factors related to animacy.     

Connect within to connect outside: effect of salespeople's political skill on relationship performance

Scholars have recently explored the effects of salespeople's intraorganizational relationships on salespeople's job-related outcomes. Grounded in social influence theory, we explore the effects of salespeople's intraorganizational skills on salesperson relationship performance. We empirically tested the proposed relationships using the data from a non-Western sales force working with an organization in an emerging economy. The results indicate that salespeople's political skill positively contributes to salespeople's identification with the organization and to creative performance, while strikingly, we also find that salesperson task adaptivity weakens these effects. Moreover, salespeople's identification and creative performance are positively related to customer satisfaction. These findings demonstrate that salespeople's intraorganizational relationships play a key role in enhancing customer satisfaction. In light of these results, we explore implications for marketers and academics and conclude by suggesting directions for further research.