Asertividad: definiciones y dimensiones

Resumen

En este artículo se revisan diferentes definiciones y dimensiones que se ban dado sobre la asertividad, así como también se bosquejan las raíces de este concepto y la tendencia actual que existe entre los profesionales para usar otras expresiones en sustitución del término «asertividad». No hay ninguna definición que baya sido universalmente aceptada, ni un grupo de dimensiones que se hayan establecido definitivamente. Se revisan una serie de características que diferentes autores atribuyen al individuo asertivo y, finalmente se especifican unos elementos que son comunes a la mayoría de las definiciones de la conducta asertiva.     

Dynamics of priming-effect for subliminally presented ambiguous pictures

ABSTRACT

The results of this study confirmed that people react differently to preferred meanings of ambiguous images (to those that will get into consciousness later) and to rejected meanings of ambiguous images (those that will not). We observed a facilitative after-effect of the preferred meaning which was expressed in the positive priming-effect, and the following dynamics of the rejected meaning after-effect: positive priming at small values of SOA (30?ms), negative at bigger SOA values (530?ms) and positive priming at all the following SOA values (1,030, 3,030 and 5,030?ms). These results imply that subliminal perception, as well as supraliminal, is selective. We believe that negative priming for one of the meanings of an ambiguous image presented subliminally might be associated with an unconscious decision as to whether or not a particular stimulus will enter into consciousness, in accordance with the negative choice theory.     

How do Children Evaluate the Gossiper of Negative Gossip?

In this study, we investigated how children evaluate gossipers. There are two conflicting ways in which children evaluate the gossiper of negative gossip about another person. One is that they perceive the gossiper of negative gossip as bad because saying something negative about another person can be seen as indirect aggression. The other is that they perceive the gossiper of negative gossip as good because such gossip is beneficial to regulate their relationship with the gossip's target. To address the issue, we asked 7- and 8-year-olds to choose the gossiper of negative gossip or the gossiper of neutral gossip as a cooperative partner and to distribute resources between the gossipers. We found that the children often did not choose the gossiper of negative gossip as a partner and did not distribute many resources to her, indicating a perception of the negative gossiper as bad. This suggests that children's evaluation of a gossiper is influenced by the valence of gossip rather than the value of gossip.     

负面评价恐惧对社交焦虑的影响:基于社交焦虑的认知行为模型

在社交焦虑认知行为模型的理论视角下，本研究拟探讨负面评价恐惧、不确定性容忍度和依赖型自我构念对社交焦虑的影响及其作用机制。以424名大学生为被试，使用问卷调查法的研究结果表明：（1）负面评价恐惧对社交焦虑有显著预测作用，且不确定性容忍度在这一关系中的中介作用显著；（2）不确定性容忍度的间接效应受到依赖型自我构念的调节。具体而言，该中介效应在高依赖型自我构念群体中更为显著。本研究结果不仅有助于揭示负面评价恐惧对社交焦虑的影响及其作用机制，而且对社交焦虑的预防和干预也有一定的理论和实践指导价值。     

Neural Processing to Visual Stimuli in a Three-Choice Reaction-Time Task

Some authors have suggested that certain components of the event-related potentials (ERPs) reflect underlying stages in the discrimination process. Previous studies have shown that in an auditive three-choice reaction-time task the discrimination is accomplished as a two-stage process, with the more frequently occurring stimulus discriminated at an earlier point than the rarer stimulus and the subjects could be classified as fast and slow responders in function of their response to the most frequent of the three tones. We continuously recorded the electrocerebral activity (EEG) from the scalp and the electromyographic activity (EMG) from the responding muscles in a visual three-choice reaction-time task in 10 strictly right-handed subjects. EEG and EMG responses were subsequently analyzed off-line by aligning them by the onset of either the stimulus (stimulus-synchronized) or the response (response-synchronized). The results suggest that processes of visual stimuli evaluation and response execution are continuously integrated. The discrimination and response systems to visual stimuli is accomplished as a three-stage process, one to frequent tone, another for rare 1, and the last for rare 2. The subjects were classified as fast and slow responders in function of their response to the most frequent of the three tones.     

反向对抗逻辑范式的创立与证实——人工语法PDP对抗逻辑的改进

人工语法对抗逻辑范式不能排除相似性和辨别力,导致自动反应不纯粹甚至虚假或无法检测到。本研究创立反向对抗逻辑范式,采用单因素(相容/对抗条件)被试间设计:内隐学习阶段将肯定标签与语法A绑定,否定标签与语法B绑定;测量阶段相容条件组对语法A和B做与学习阶段一致的判断,对抗条件组对语法B做与学习阶段对抗的肯定判断。实验证明:(1)外显否定标签可与语法B绑定学习而获得自动化特征,产生内隐联结自动化。(2)内隐否定知识比肯定知识更自动,知识从肯定转为否定易,从否定转为肯定难。(3)反向对抗逻辑范式能有效检测到自动反应,不受语法间形式相似性和辨别力影响。(4)首次析出高概率判断偏向效应,得到纯粹受控反应。     

Why employee psychopathy leads to counterproductive workplace behaviours : an analysis of the underlying mechanisms

ABSTRACT

The purpose of this study is to examine possible explanatory mechanisms linking employee secondary psychopathy to counterproductive workplace behaviour (CWB). Based on the emotion-centred model of voluntary work behaviour we argue that secondary psychopathy is characterized by unfavourable cognitive appraisal tendencies, which in turn positively relate to negative affectivity. We further assume that this cognitive-affective process enhances CWB. We also include primary psychopathy into our research model to test if the presumed mechanism applies to both psychopathy dimensions. We collected daily-survey data from 470 employees (1670 days) and analysed these data using multilevel structured equation modelling. We found strong support for the hypothesized serial mediation model, indicating that secondary psychopathy triggers dysfunctional cognitive-affective tendencies and consequently increases the likelihood of CWB. The proposed model did not hold up for primary psychopathy. Our study outlines the presence of distorted cognition-affective patterns in employee secondary psychopathy only. These patterns seem to play a key role in explaining the link between employee secondary psychopathy and deviant workplace behaviour. Based on this procedural knowledge relevant implications for theory and practice are provided.     

The Japanese Multidimensional Attitudes Scale Toward Persons With Autism Spectrum Disorders1

This study aimed to develop a Japanese Multidimensional Attitudes Scale (J-MAS) as a useful instrument to assess negative attitudes toward persons with autism spectrum disorder among typical Japanese persons. Five hundred and fifty-two Japanese participants completed the Japanese translation of the original version of the MAS, which was derived via the translation/back-translation method. An exploratory factor analysis revealed four factors (Cognitions, Negative Affects, Behaviors, and Calm) that corresponded to the factor model of the original version of the MAS. Nine items were statistically negligible, accordingly. A confirmatory factor analysis revealed that the factor model of the J-MAS is fairly good, and preferable to the factor models of the English, Spanish, French, Korean, and German versions for a sample of typical Japanese persons. These results indicate that the J-MAS provides a valid assessment of attitudes toward persons with autism spectrum disorder among typical Japanese persons.     

Investigating employees’ emotional and cognitive reactions to customer mistreatment: an experimental study

ABSTRACT

With increasing market competitiveness, companies strive to deliver high-quality services. Negative reactions from employees to customer mistreatment erodes the quality of the service provided. This study investigated whether negative emotions and cognitive impairment are mechanisms through which customer mistreatment is related to generalized customer-directed incivility. 157 Italian (Study 1) and 259 Irish (Study 2) research participants completed questionnaires which included an experimental task that manipulated customer misbehaviour levels through scenarios to create three conditions (control, incivility, verbal aggression). Emotional reactions, cognitive impairment and generalized customer-directed incivility intentions as a result of the scenarios were investigated. In both studies, participants in the mistreatment conditions reported more negative emotions, greater cognitive impairment and higher generalized customer-directed incivility intentions than those in the control condition. In Italy (Study 1) negative emotions mediated the relationship between exposure to a customer mistreatment event and generalized customer-directed incivility intentions, but not in Ireland (Study 2), demonstrating the importance of considering contextual conditions in understanding such mediating mechanisms. This study extends research by showing how a single encounter with a misbehaving customer can contribute to the development of incivility intentions towards customers as entities. The implications of these findings for theory and practice are discussed.