Moral tribalism and its discontents: How intuitive theories of ethics shape consumers' deference to experts

We study the psychology at the intersection of two social trends. First, as markets become increasingly specialized, consumers must increasingly defer to outside experts to decide among complex products. Second, people divide themselves increasingly into moral tribes, defining themselves in terms of shared values with their group and often seeing these values as being objectively right or wrong. We tested how and why these tribalistic tendencies affect consumers' willingness to defer to experts. We find that consumers are indeed tribalistic in which experts they find convincing, preferring products advocated by experts who share their moral values (Study 1), with this effect generalizing across product categories (books and electronics) and measures (purchase intentions, information‐seeking, willingness‐to‐pay, product attitudes, and consequential choices). We also establish the mechanisms underlying these effects: because many consumers believe moral matters to be objective facts, experts who disagree with those values are seen as less competent and therefore less believable (Studies 2 and 3), with this effect strongest among consumers who are high in their belief in objective moral truth (Study 4). Overall, these studies seek not only to establish dynamics of tribalistic deference to experts but also to identify which consumers are more or less likely to fall prey to these tribalistic tendencies.     

Measuring moral disengagement with a situational judgment test: Advancing the assessment of an important workplace construct

Moral disengagement (MD) has been characterized as a uniquely important predictor of counterproductive work behaviors (CWBs). This study describes the development and validation of a situational judgment test (SJT) for measuring MD in the workplace, which offers potential advantages over existing Likert‐type scales. The development/validation efforts involved two independent rounds of subject‐matter expert (SME) review and data collected from three independent samples. The resulting test, labeled the MD‐SJT, displayed high reliability, was related to an established measure of MD as well as hypothesized personality variables, and was incrementally predictive of CWBs above the established measure of MD. This study advances knowledge pertaining to the assessment of MD, which is a critically important construct in the workplace.     

攻击动机对特质愤怒与反应性攻击关系的中介作用：一项纵向研究

特质愤怒是影响反应性攻击的重要人格因素, 反应性攻击的提出是基于攻击动机, 但是特质愤怒影响反应性攻击的动机机制尚不清楚。本研究假设特质愤怒可以通过增强反应性攻击的特异性动机(即敌意性动机)以及反应性攻击与主动性攻击的共同性动机(即道德准许动机)来纵向预测反应性攻击。为了检验该假设, 对5个省市共1007名大学生的特质愤怒、敌意归因偏向(代表敌意性动机)和道德推脱(代表道德准许动机)、反应性攻击与主动性攻击进行了3次追踪调查。结果显示：(1)在控制性别后, 第一个时间点的特质愤怒可以通过第二个时间点的敌意归因偏向和道德推脱预测第三个时间点的反应性攻击; (2)敌意归因偏向只能纵向预测反应性攻击, 而不能跨时间预测主动性攻击; (3)道德推脱可以纵向预测反应性攻击和主动性攻击。这一结果支持了特质愤怒影响反应性攻击的动机模型, 发展了人格与攻击关系的理论与研究, 对于揭示反应性攻击形成的动机机制具有积极作用。     

Servant leadership,leader gender,and team gender role: Testing a female advantage in a cascading model of performance

We integrate the theory of gender role congruity with extant research on servant leadership to propose and test a moderated process model in which we hypothesize that servant leadership's effects on outcomes are stronger when implemented by women, and when it takes place within teams high in feminine gender role composition. Specifically, we theorize that servant leadership's communal emphases on stakeholders and relationships align with female role prototypes, which should lead to female advantages for job performance through the proposed serial mediators of prosocial motivation and follower servant leadership behaviors. We test this moderated, serial‐mediation model in a temporally lagged field study with a multi‐organizational sample including 109 teams. We find evidence that the mediated process model is moderated at the first stage such that in teams higher in feminine gender role composition, servant leadership has greater direct effects on prosocial motivation, as well as indirect effects on follower servant leadership and performance. We do not find support for our hypothesis that a similar moderated effect would emerge for leader sex; instead, we find that the effect of servant leadership on follower servant leadership, and subsequently to performance, is stronger for women leaders than it is for men. The implications of these findings for the servant leadership and role congruity literatures are discussed.     

Psychological Correlates of Populist Attitudes

Studies of demand-side populism with a focus on attitudinal and behavioral factors are becoming more popular, but only a few have explored the phenomenon's psychological determinants. We tackle the lack of conversation between populism scholars and political psychologists and test the impact of conspiracy beliefs, moral disengagement, need for cognition, and belief in simple solutions on populist attitudes. We use the most widespread ideational definition in an attempt to bring clarity to demand-side populism, as the literature often conflates the concept of populism with adjacent ideological and psychological factors. We analyze representative samples from two very different countries (Italy and Turkey) to test our hypotheses. We use two of the most often-used measures of populist attitudes and also explore populism's individual building blocks: people-centrism, antielitism, and a Manichean worldview. We consistently find conspiracy beliefs (and our control variable of institutional trust) as primary sources of populist attitudes, whereas the impact of the other psychological factors is more dependent on context and operationalization. Our article calls for more conceptual clarity, careful theorization, and more work on the refinement of available survey measures. We also highlight the importance of national contexts and the dangers of generalization based on individual country studies.     

亲顾客偏离行为的顾客响应：基于道德情绪的理论模型

边界员工为帮助顾客或维护顾客利益而有意识偏离企业正式规章制度的“亲顾客偏离” (Pro-Customer Deviance)行为在服务型企业广泛存在。本文以刺激-有机体-反应(Stimulus-Organism-Response) 框架为逻辑主线, 以亲顾客偏离行为的双重道德属性为研究视角, 基于情绪认知评价理论和情绪功能分化理论, 构建亲顾客偏离行为的顾客响应模型。主要内容包括：(1)确立顾客对亲顾客偏离行为的道德认知评价体系, 明晰顾客对亲顾客偏离行为的道德情绪反应; (2)探究顾客道德情绪在亲顾客偏离行为与顾客再惠顾之间的中介机制; (3)关注顾客责任归因和服务情境对道德情绪及行为反应的调节作用。文章提出亲顾客偏离行为引发的顾客道德情绪和再惠顾意愿的相关命题, 并阐述了命题检验方法, 力图厘清现有研究关于亲顾客偏离行为结果的争议话题, 对道德属性视角下的亲顾客偏离行为研究具有重要理论意义, 同时为服务型企业全面评估亲顾客偏离行为的服务绩效, 发挥其积极效应, 避免其不良后果提供指导。     

工作场所不文明行为与职场排斥间的螺旋效应

工作场所不文明行为与职场排斥间的螺旋效应模型可用道德排除理论和情感事件理论解释。根据道德排除理论遭受工作场所不文明行为会导致受害者与实施者心理距离增加, 进而对实施者实施职场排斥; 从旁观者视角来看, 目睹工作场所不文明行为会影响旁观者的道义公正感和互动公平感进而表现出对实施者的职场排斥, 且该中介过程受到利他性的调节。同样, 基于情感事件理论, 遭受职场排斥会导致职场排斥受害者的消极情绪水平增加促使其成为工作场所不文明行为的实施者。     

宽以待己，严于律人：道德伪善的双加工机制研究

道德伪善是指个体对同一道德违规行为进行评判时,对自己宽松而对他人严苛的现象。双加工理论认为道德伪善是个体对自身道德违规行为有意识辩护以维护道德自我形象的结果。为此,本研究通过两个行为实验考察直觉思维和分析思维对道德伪善的影响。结果发现,分析性思维可易化道德伪善,直觉性思维无此作用。实验果支持道德伪善的双加工机制模型,道德自利性行为并非自动化的反应,需要认知努力和分析推理的参与。     

Moral reasoning,moral decision-making,and empathy in Korsakoff’s syndrome

Korsakoff’s syndrome (KS) is a neuropsychiatric disorder, caused by a vitamin B1 deficiency. Although it is known that patients with KS display diminished theory of mind functioning and frequently exhibit marked antisocial interactions little attention has so far focused on the integrity of moral decision-making abilities, moral reasoning, and empathy. In an experimental cross-sectional design, 20 patients diagnosed with KS, and twenty age-, education-, and gender-equivalent healthy participants performed tests assessing moral decision-making, moral reasoning maturity, empathy, and executive functioning. Participants were administered the Moral Behaviour Inventory (MBI) for everyday moral dilemmas, and ten cartoons of abstract moral dilemmas. Responses were scored according to the Kohlberg stages of moral reasoning. Empathy and executive functioning were assessed with the Interpersonal Reactivity Index (IRI) and the Frontal Assessment Battery (FAB). In contrast to frontal traumatic brain injury patients, KS patients did not display a utilitarian bias, suggesting preserved moral decision-making abilities. Of interest, KS patients had significantly lower levels of moral reasoning maturity on everyday moral dilemmas, and abstract moral dilemmas. In patients, empathy was moderately related to the level of moral maturity on both tasks, while executive functioning was not. In conclusion, KS patients have preserved moral decision-making abilities, but their moral reasoning abilities are poorer in everyday and abstract situations. Lower moral reasoning abilities and lower levels of empathy together may be responsible for adverse social functioning in KS.     

明知故犯？故意不道德行为的影响因素和心理过程

故意不道德行为是指个体在明知行为违背了道德规范,但仍采取的不道德行为。研究表明,故意不道德行为存在众多诱发因素,尤其是道德自我概念具有重要的自我调节作用,在行为发生前后都产生重要影响。本文对故意不道德行为的影响因素进行了梳理,探索其行为发生前后的心理过程,并对既有的研究框架进行了整合。未来可以更关注无意识因素和心理动机因素对不道德行为的影响和作用机制,并尝试探索网络情境中的不道德行为。