情绪劳动策略对主动破坏行为的影响

如何开展员工情绪劳动管理,避免负面行为结果,是服务行业面对的重要问题。以788名呼叫中心员工为研究对象,本文获得的结果表明:1)表层动作显著促进主动破坏行为,而深层动作的影响不显著。2)政策强度感知显著调节表层动作与主动破坏行为间关系;当政策强度感知较低时,表层动作对主动破坏行为的正向影响更为显著。3)情感社会分享显著调节深层动作与主动破坏行为间关系;当情感社会分享水平较高时,深层动作对主动破坏行为的负向影响更为显著。本研究从资源保存视角提出工作场所开展情绪劳动管理的有效策略。     

‘In Some Eyes It's Still Oooh,Gloucester, Yeah Fred West’: Spatial Stigma and the Impact of a High‐profile Crime on Community Identity

The question of how crime impacts on others has generated a wealth of research over the past few decades. However, there is surprisingly little knowledge about how ‘high‐profile’ crimes impact on community members who live in a town that has become synonymous with the crime itself. This study involves interviews with community members who lived or worked in the town of Gloucester when the serial killings perpetrated by Fred and Rosemary West were discovered in 1994. An interpretative phenomenological analysis explores the lived experiences and meaning‐making processes engaged in by the participants. Findings highlight their attempts to make sense of a high‐profile case that stigmatised their own community and the practices of identity management that continue to operate some 20 years later. Copyright © 2014 John Wiley & Sons, Ltd.     

The self in cyberspace

Abstract: Jung's concept of the Self is compared with current theories of identity formation in post‐modern society concerning the question: is the self constituted through experience and cultural influences—as it is argued by current theories in the social sciences—or is it already preformed inside the person, as Jung argues? The impact of communication media on the formation of identity in today's societies is discussed with a focus on internet communication and virtual realities. The resulting types of identities are conceptualized as polycentric which has surprising parallels to Jung's idea of the Self. The epistemology of constructivism and parallels in Jung's thought are demonstrated. Jung's work in this respect often appears contradictory in itself but this can be dealt with by a postmodern approach which accepts a plurality of truths.     

Young People and Volunteerism: A Model of Sustained Volunteerism During the Transition to Adulthood

A model of sustained volunteerism in young people is proposed. The longitudinal study addresses the questions “Why do young people decide to continue to volunteer over an extended period of time?” There were 158 volunteers (82 female and 76 male). The volunteers completed measures of motivation to volunteer, integration, and satisfaction with the organization, merged effects due to voluntary service, social support, identity, and intention to volunteer on a first (Time 1) and a second research wave (Time 2). Results show that both dispositional and organizational variables are important in determining long-term volunteerism in young people and confirmed that role identity is the best predictor of intention to volunteer.     

The school-to-work transition: A role identity perspective

The current article provides an extension of the conceptual literature on the school-to-work transition (STWT). Specifically, we attempt to integrate this diverse literature by proposing a role identity approach to studying STWTs. Here, we suggest that an individual’s work role identity plays three roles in understanding the outcomes of STWTs: as a direct predictor of STWT success, as a mediator of distal factors on STWT success, and as moderator variable that interacts with other role identities (e.g., family member) in influencing STWT success. The article concludes with directions for future theoretical and empirical research as well as implications for practice.     

PCI术后患者的血糖管理

经皮冠状动脉介入治疗(PCI)已成为冠心病治疗及急性心肌梗死(AMI)血运重建的有效手段。取得令人满意的效果,而被临床广泛接受和应用。在冠心病患者中糖代谢异常发生率显著高于一般人群。有研究显示高血糖是引起冠状动脉支架再狭窄的独立危险因素。因此糖尿病患者PCI术后必须进行严格的血糖管理。根据目前研究结果,可能血糖目标定为餐前血糖7.8mmol/L,且随机血糖10.0mmol/L较为合适。     

儿童糖尿病血糖管理

儿童糖尿病的治疗目标是达到和维持正常的生长与发育,减少由低血糖或高血糖所引起的临床症状,减少或延缓慢性并发症的发生。要实现这一治疗目标其中心环节就是要保证患者具有良好的血糖控制水平。糖尿病治疗必须在自我监测的基础上选择合适的胰岛素/药物治疗方案和饮食管理等以及糖尿病知识教育和心理支持的综合管理下才能达到满意效果。     

外科手术患者的血糖管理

随着糖尿病患患者数的迅速增加,需要接受外科手术治疗的糖尿病患者也越来越多。糖尿病患者的血糖控制与外科手术相互影响,一方面,手术应激可进一步加重糖尿病患者的糖代谢紊乱;另一方面,合并糖尿病使患者发生围手术期并发症甚至死亡的风险大大增加。因此,对糖尿病患者进行完整的术前评估,良好的术前、术中、术后血糖管理是糖尿病患者手术顺利进行、平稳渡过围手术期、改善预后的重要保证。