医患交流中“重复”现象的会话分析

“重复”是话语研究的重要话题,分析医患交流中的重复可以体现出医患的地位与关系。参考会话分析研究方法,纳入了28篇真实场景下生殖医学诊所的医患和护患对话,对其中的“重复”现象进行了分析和解读。用ATLAS.ti定性分析软件对会话中的“重复主体”、“重复功能”等进行分级编码,呈现出各类重复在会话中的分布情况,再现了医生和患者所采用的不同重复类型。揭示了对话中医患双方之间的话语权以及知识不对等关系,并为改善医生和患者的言语沟通提出了相应的建议,以帮助双方更有效地开展交流、建立更好的医患关系。     

社会化媒体时代的医患关系沟通探索

社会化媒体是近年来迅速兴起的新型在线媒体,它从社会交往形式、信息获取方式、语言表达习惯等方面对人们的行为习惯产生了深刻影响。微博作为一种基于网络社会化媒体形式,在许多年轻医生中已经成为一种表达自我的重要平台。在这个平台上,医务人员进行科普教育,同时具有表达自我、舒解情绪的功能,社会化媒体也让医患双方具有平等的话语权,这种医患交流的平台有及时有效反馈信息的功能,具有较强的实效性和现场感,但也面临新的医学伦理问题。发挥社交网络中医患沟通的优势,改善医患关系是一个全新的挑战。     

现代社会中医患沟通视野下的医学涵义

现代社会派生出许多新生事物,对医学与医疗影响深远。其中,医患沟通作为当今中国医学界高度重视的新概念与新行为,与现代医学模式相吻合,引发出医患双方的共同目标——健康生存,进而推导出现代医学内涵及定义。     

Can including pros and cons increase the helpfulness and persuasiveness of online reviews? The interactive effects of ratings and arguments

One guideline given to online reviewers is to acknowledge a product's pros and cons. Yet, I argue that presenting two sides is not always more helpful and can even be less persuasive than presenting one side. Specifically, the effects of two- versus one-sided arguments depend on the perceived consistency between a reviewer's arguments and rating. Across a content analysis and three experiments that vary the information provided in the online review and whether the ratings are positive or negative, the results support these predictions. Furthermore, beliefs that the reviewer is able (vs. willing) to tell the truth mediated the effects.     

An investigation of the theoretical content of physical activity brochures

New evidence-based physical activity (PA) guidelines and recommendations for constructing messages supplementing the guidelines have been put forth. As well, recent reviews have identified theoretical constructs that hold promise as targets for intervention: self-regulation, outcome expectancies and self-efficacy. The purpose of this study was to examine the integration of messages targeting self-regulation, self-efficacy and outcome expectancies in existing physical activity brochures. Twenty-two PA brochures from Canadian and American National Health Organizations were assessed for their use self-efficacy, self-regulatory processes and outcome expectancies. Brochures were analyzed line-by-line using a modified version of the validated Content Analysis Approach to Theory-Specified Persuasive Educational Communication (CAATSPEC; Abraham, Southby, Quandte, Krahé, & van der Sluijs, 2007). Two independent raters coded a third of the brochures (n = 7). Inter-rater reliability was acceptable for 17 of the 20 categories (rs > .79). Discrepancies in all categories were discussed and agreement was reached. The remaining brochures were coded by one of the two raters. Usage of the three key theoretical constructs accounted for only 36.43% of brochure content (20.23% self-efficacy, 10.40% outcome expectancies, 5.80% self-regulation). Brochures lacked the use of a variety of theoretical strategies, specifically goal-setting, planning and verbal persuasion and rarely highlighted the affective benefits of physical activity. In the future brochures should aim to place increased emphasis on self-regulation, self-efficacy, and affective outcome expectancies.     

Saying what you mean, meaning what you say: language, interaction and interpretation

As analysts, we strive to say what we mean, which involves understanding the other person's communication, finding the appropriate form of words to articulate what we have understood, and expressing them in the tone of voice which can be heard. Meaning what we say refers to the authenticity of our response, that what we say is sincere. My theme touches on different ways of saying what we mean and how this can affect the meaning of what we say. Some of the issues are aesthetic, some grammatical. How some sentence structures lead to closing off communication while others open it.     

买卖交易中谈判者角色影响谈判结果的机制

现实生活中的谈判通常发生在特定的社会情境中, 谈判者也总在扮演着某种角色。本研究探索了买卖交易谈判中谈判者角色影响谈判结果的作用机制。研究提出了一个关于谈判者角色诱发框架效应的理论模型, 然后通过两个模拟谈判实验对这一模型进行验证。实验1表明, 买家知觉到的馅饼大于卖家知觉到的馅饼, 且谈判者知觉到的馅饼在谈判者角色与谈判者绩效间起部分中介作用。实验2发现, 即使保留买家与卖家的角色标签, 如果剥离了金钱作为交易介质这一重要特征, 两个谈判角色知觉到的馅饼也没有差异。研究揭示了谈判者角色影响谈判结果的作用机制, 对谈判者如何利用情境因素取得更好的谈判结果具有实践意义。     

Benevolent sexist beliefs predict perceptions of speakers and recipients of a term of endearment

This study examined how endorsement of benevolent sexist ideologies predicts perceptions of requesters who use a term of endearment and of the female addressees who comply with their requests. Undergraduate women who previously completed the Benevolent Sexism Scale as part of the Ambivalent Sexism Inventory were randomly assigned to one of four groups. They watched one of four videos in which a female addressee responded to a request that either included or did not include the term of endearment "hon"; the requester was either male or female. Participants then rated both actors' social likeability. Among participants who watched a woman respond to a female requester who addressed her with the term "hon," benevolent sexism scores predicted liking for the female responder and disliking of the female requester. Findings reflect the dissatisfaction of women who are high in benevolent sexism with women who act outside of traditional gender role expectations.     

Call combinations in monkeys: compositional or idiomatic expressions?

Syntax is widely considered the feature that most decisively sets human language apart from other natural communication systems. Animal vocalisations are generally considered to be holistic with few examples of utterances meaning something other than the sum of their parts. Previously, we have shown that male putty-nosed monkeys produce call series consisting of two call types in response to different events. They can also be combined into short sequences that convey a different message from those conveyed by either call type alone. Here, we investigate whether ‘pyow-hack’ sequences are compositional in that the individual calls contribute to their overall meaning. However, the monkeys behaved as if they perceived the sequence as an idiomatic expression rather than decoding the sequence. Nonetheless, while this communication system lacks the generative power of syntax it enables callers to increase the number of messages that can be conveyed by a small and innate call repertoire.