产品设计领域的消费者审美体验

消费者从产品设计上获得的审美体验会影响他们对产品的感知和购买.审美体验的作用机制涉及神经科学研究、信息处理模型和情感反应过程三部分.具体图形与结构元素、一般化的设计要素、个体因素都会影响消费者对设计的审美体验,而审美体验会进一步通过溢出效应、感染效应和对比效应等方式影响产品性能感知、产品评价和购买意向.未来研究应解决已有研究结果间的矛盾并继续探索美学在消费者行为领域的理论和实践价值.     

汉字识别的时间进程：来自字谜任务的ERP证据

通过“学习-测试-判断”的三阶段实验范型, 采用事件相关电位（ERP）技术探讨了猜谜任务中对谜底答案（单个汉字）识别的脑内时程动态变化。结果发现：语义识别与字形识别下,汉字刺激均诱发了明显的N1、P2和N2成分,其中语义识别下的P2波幅表现为更加正性,可能与汉字语义的早期加工有关;随后,300-400ms内,语义识别比字形识别诱发了一个更加正性的ERP成分,该成分可能属于P300成分,反映了对汉字语义的进一步整合加工;最后,500-600ms内,语义识别比字形识别同样诱发了一个更加正性的ERP成分,可能反     

共情的性别差异

共情指的是个体在与人交往的过程中共享并理解他人的情绪状态的倾向, 包括认知共情和情绪共情两种成分。共情在学前阶段没有性别差异。进入中小学阶段以后, 共情出现了性别差异。一方面, 共情的性别差异与个体自身的生理成熟有关。随着年龄增长, 两性逐渐趋向生理成熟, 荷尔蒙分泌增加并出现差异, 其中催产素有助于情绪共情, 睾丸酮则与认知共情有负相关, 两性的共情水平也因此有了显著差异。另一方面, 共情的性别差异与社会性别角色倾向有关。女性的性别角色以关注他人为导向, 与共情有直接相关, 男性的性别角色以关注公平公正为导向, 与共情没有相关。当两性习得各自的性别角色以后, 他们的共情表现就出现了差异, 这一差异在情绪共情方面较为突出。有关共情性别差异的研究虽然取得了丰富的成果, 但仍然有进一步深入挖掘的空间, 未来的研究需要在视角上注重从年龄、性别和文化交互作用的角度进行考察, 在理论上考虑从能力和倾向性的维度区分共情, 在内容上丰富对影响性别差异的各项因素的研究。     

情绪劳动的效应、影响因素及作用机制

情绪劳动是指员工遵照一定的组织规则, 在工作场所与顾客互动过程中进行的情绪调节。研究证明情绪劳动对组织情境中一系列结果变量影响显著, 既有积极影响也有消极影响, 作用对象包括施动者员工、受动者顾客和规则制定者组织。情绪劳动与结果变量的关系受多个员工、工作和顾客特征变量的影响。资源保存理论为情绪劳动的作用机制提供了一种有力的解释。即时、短期与长期效应的整合、指向内部顾客的情绪劳动以及组织氛围的影响是未来研究值得关注的方向。     

简单情绪感染及其研究困境

个体之间实现情绪聚合的过程称为情绪感染。其中通过自动同步模仿他人表情、言语、姿势和行为并实现情绪聚合的无意识倾向称为简单情绪感染。近年来简单情绪感染的发生机制得到了大量行为实验和脑科学研究的支持。然而由于其“无意识”、“同步”、“自动”发生的特点, 以及研究者长久的争论与界定不清, 使得该领域研究面临不少困境。为了厘清这些困境, 在梳理有关研究的基础上, 总结了简单情绪感染的社会影响因素, 分析了简单情绪感染在概念界定、测量方式、依赖线索等方面的问题, 并尝试给出可行性建议。今后研究应当采用更先进的技术手段及范式展开, 并结合新近研究成果对简单情绪感染的机制理论进行更新。     

人际间情绪预测过程中的样例锚定效应

以教师预测学生的情绪为例,考察人际间情绪预测中是否存在样例锚定效应。两个实验分别采取自由回忆和样例启动范式操纵样例锚,并请教师预测典型教育情境中学生的情绪反应。结果发现,样例中学生的情绪越强烈,教师预测学生的情绪也越强烈,预测的准确性越低。可见,在教师预测学生情绪这样的人际间情绪预测过程中,存在样例锚定效应,但只有典型的样例锚才能促进情绪预测的准确性。     

眼动分析技术在句子理解研究中的应用*

句子理解是阅读研究中的一个重要部分。研究者采用了不同的手段和任务对这一问题进行了长期的研究,其中,眼动分析技术是一种行之有效的手段。本文从句子理解的三个阶段(视觉信息的提取,句子中的词汇识别和句子整合),探讨了眼动分析技术在句子理解研究中的优势作用。在此基础之上,提出了未来使用眼动分析技术进行句子理解研究需要注意的几个问题。     

Recovery opportunities,work–home conflict,and emotional exhaustion among hematologists and oncologists in private practice

Hematologists and oncologists in private practice play a central role in the care provided for cancer patients. The present study analyzes stress and relaxation aspects in the work of hematologists and oncologists in private practice in Germany in relation to emotional exhaustion, as a core dimension of burnout syndrome. The study focuses on the opportunities for internal recovery using breaks and time out during the working day, the frequency of working on weekends and on vacation, and the physician’s work–home and home–work conflict. Postulated associations between the constructs were analyzed using a structural equation model. If work leads to conflicts in private life (work–home conflict), it is associated with greater emotional exhaustion. Working frequently at the weekend is associated with greater work–home conflict and indirectly with greater emotional exhaustion. By contrast, the availability of opportunities to relax and recover during the working day is associated with less work–home conflict and indirectly with less emotional exhaustion. These results underline the importance of internal recovery opportunities during the working day and a successful interplay between working and private life for the health of outpatient hematologists and oncologists.     

Quantitative work demands,emotional demands,and cognitive stress symptoms in surgery nurses

In surgery, cognitive stress symptoms, including problems in concentrating, deciding, memorising, and reflecting are risks to patient safety. Recent evidence points to social stressors as antecedents of cognitive stress symptoms in surgery personnel. The current study tests whether cognitive stress symptoms are positively associated with emotional abuse, emotional- and task-related demands and resources in surgery work. Forty-eight surgery nurses from two hospitals filled out the Copenhagen Psychosocial Questionnaire in its German version. Task-related and emotional demands were positively related to cognitive stress symptoms. In a stepwise, multiple, linear regression of cognitive stress symptoms on task-related and emotional demands, emotional abuse and emotional demands were unique predictors (p < .05). Efforts to increase patient safety should address emotional abuse, emotional demands, and, therefore, communication and cooperation team climate in surgery personnel.     

The relationship between face recognition ability and socioemotional functioning throughout adulthood

The relationship between face recognition ability and socioemotional functioning has been widely explored. However, how aging modulates this association regarding both objective performance and subjective-perception is still neglected. Participants, aged between 18 and 81 years, performed a face memory test and completed subjective face recognition and socioemotional questionnaires. General and social anxiety, and neuroticism traits account for the individual variation in face recognition abilities during adulthood. Aging modulates these relationships because as they age, individuals that present a higher level of these traits also show low-level face recognition ability. Intriguingly, the association between depression and face recognition abilities is evident with increasing age. Overall, the present results emphasize the importance of embedding face metacognition measurement into the context of these studies and suggest that aging is an important factor to be considered, which seems to contribute to the relationship between socioemotional and face-cognitive functioning.