情绪劳动策略对主动破坏行为的影响

如何开展员工情绪劳动管理,避免负面行为结果,是服务行业面对的重要问题。以788名呼叫中心员工为研究对象,本文获得的结果表明:1)表层动作显著促进主动破坏行为,而深层动作的影响不显著。2)政策强度感知显著调节表层动作与主动破坏行为间关系;当政策强度感知较低时,表层动作对主动破坏行为的正向影响更为显著。3)情感社会分享显著调节深层动作与主动破坏行为间关系;当情感社会分享水平较高时,深层动作对主动破坏行为的负向影响更为显著。本研究从资源保存视角提出工作场所开展情绪劳动管理的有效策略。     

PTSD青少年执行功能缺陷的情绪特异性

已有研究表明PTSD青少年存在执行功能缺陷,但尚不清楚这种缺陷是否具有情绪特异性。以2008年汶川地震重灾区汉旺中学PTSD、非PTSD以及非灾区青少年各28名为被试,探讨震后PTSD青少年执行功能缺陷是否具有情绪特异性。实验1采用经典Stroop范式,结果发现3组被试的Stroop效应量无显著差异;实验2采用情绪Stroop范式,结果发现PTSD组对地震信息的Stroop效应量显著大于非PTSD组和控制组。整个研究表明,震后PTSD青少年的执行功能缺陷具有情绪特异性。     

语音反应方式下情绪效价对空间Simon效应的影响

通过3个实验考察语音反应方式下情绪效价对空间Simon效应的影响。实验1采用空间Simon任务范式考察语音反应方式下空间Simon效应的存在;实验2增加刺激的情绪效价维度,采用同样任务考察无关情绪效价对空间Simon效应的影响;实验3在实验2基础上进一步探讨当情绪效价为相关维度时对空间Simon效应的影响。研究结果表明:语音反应方式下,只有当情绪效价为相关维度时,才会对空间Simon效应产生影响,且该影响主要表现在积极效价对认知控制的促进作用而导致空间Simon效应减小或消失,此结果与极性编码一致性假说一致,也拓宽了躯体特异性假说,扩展了以往对情绪影响空间认知的理解。     

父母支持与服刑青少年的情绪适应:公正世界信念的中介作用

以446名服刑青少年为被试,采用问卷法,探讨了青少年服刑后的父母支持、公正世界信念与其情绪适应的关系及作用机制。结果表明:(1)服刑青少年的情绪适应状况较差,抑郁水平较高,生活满意度较低;(2)服刑后的父母支持和公正世界信念显著负向地预测青少年的抑郁,显著正向地预测其生活满意度;(3)公正世界信念在父母支持和抑郁、生活满意度之间均起着部分中介作用。这表明,服刑后青少年的父母支持既可以直接促进其服刑期间的情绪适应,又可以通过提升其公正世界信念来促进其服刑期间的情绪适应。     

情绪刺激在虚假记忆产生中的作用:来自ERP与眼动的联合证据

摘 要 为探索情绪刺激如何影响虚假记忆及其在分离虚假记忆与真实记忆神经活动中的作用,以IAPS图片为标准情绪刺激,19名大学生为被试,使用DRM实验范式,从行为、眼动和ERP三个方面进行了联合分析。结果发现,情绪的唤醒度和效价都能促使虚假记忆的产生,只是唤醒度影响时程更早。眼动和ERP的联合分析还发现了在情绪刺激下虚假记忆与真实记忆在神经活动层面上存在差异：早期虚假再认图片比真实再认图片需要更深的加工来实现对目标的识别;晚期虚假再认需要更多的信息搜索、比较等加工来完成其决策行为。     

Looking the other way: The role of gaze direction in the cross-race memory effect

One of the most replicable findings reported in the social psychological literature is the cross-race memory effect. We argue this effect derives from higher-order interactions among social cues that determine the perceived relevance of a face to an observer. The current research tested this hypothesis by examining the combined influences of eye gaze direction and race on face memory. The physical subtlety of eye gaze belies its powerful influence on social perception, and in this case helps specify the relevance of same- versus other-race faces. We found that only in faces making direct eye contact—not those displaying averted eye gaze—was the cross-race memory effect evident. Likewise, only in same-race faces did direct relative to averted-gaze enhance face memory. These findings have implications for our general understanding of the combinatorial nature of social perception and help clarify the underlying cause of the cross-race memory effect.     

Note on optimization of individual psychotherapeutic processes

Individual psychotherapy typically involves a sequence of recurrent sessions of client-therapist interaction. Accordingly, the psychotherapeutic process can be conceived of as evolving at least at two different time scales: a fast time scale pertaining to the on-going interaction within each session and a slow time scale associated with sequential regularities occurring between consecutive sessions. It is possible to exploit the sequential regularities between sessions in order to assess and optimize an ongoing individual psychotherapeutic process in real time. In this note a computational paradigm is outlined according to which this can be implemented and applied in flexible ways. Illustrations are given with simulated data. A heuristic summary is provided in the closing section.     

HOW TO CONFUSE ORGANISMS WITH MOUSETRAPS: MACHINE METAPHORS AND INTELLIGENT DESIGN

Why do design arguments—particularly those emphasizing machine metaphors such as “Organisms and/or their parts are machines”—continue to be so convincing to so many people after they have been repeatedly refuted? In this essay I review various interpretations and refutations of design arguments and make a distinction between rationally refuting such arguments (Refuting_R) and rendering them psychologically unconvincing (Refuting_P). Expanding on this distinction, I provide support from recent work on the cognitive power of metaphors and developmental psychological work indicating a basic human propensity toward attributing agency to natural events, to show that design arguments “make sense”unless one is cued to look more closely. As with visual illusions, such as the Müller‐Lyer arrow illusion, there is nothing wrong with a believer's cognitive apparatus any more than with their visual apparatus when they judge the lines in the illusion to be of unequal length. It takes training or a dissonance between design beliefs and other beliefs or experiences to play the role that a ruler does in the visual case. Unless people are cued to “look again” at what initially makes perfect sense, they are not inclined to apply more sophisticated evaluative procedures.     

Tell me who you are,and I will tell you how you feel?

Surprisingly little is known about the suggested mediator role of emotional intelligence and mood‐regulation regarding the relationship between personality and subjective well‐being. Three independent samples were administered to investigate whether EI and mood‐regulation served as mediators for subjective well‐being beyond personality. Using structural equation modelling, the authors demonstrated the superior role of extraversion and neuroticism in explaining satisfaction with life, happiness, positive and negative affect. Consistent mediation effects were found for the trait meta‐mood of repair. Contrary to expectations, the remaining variables (attention, clarity, self‐efficacy of affect regulation) did not mediate the relationship between personality and well‐being; neither did they show substantial incremental validity in explaining variance in SWB. Results are discussed with regard to methodological issues and practical implications. Copyright © 2009 John Wiley & Sons, Ltd.     

听障儿童外部情绪理解研究

通过自编的外部情绪理解问卷,考察了听障儿童表情识别、情绪情景识别和提示物理解等外部情绪理解三个成分的发展状况。结果表明:(1)听力障碍儿童在外部情绪整体理解、表情识别、情绪情景识别和提示物理解四方面的得分都显著低于普通儿童;(2)不同年级听力障碍儿童的外部情绪理解、表情识别、情绪情景识别和提示物理解四方面得分存在显著差异,不同性别听力障碍儿童外部情绪理解差异不显著;年级和性别的交互作用显著;(3)父母听力状况不同的听障儿童,其外部情绪理解水平差异显著。DD儿童的外部情绪整体理解、表情识别和情绪情景识别得分显著高于DH儿童。