情绪智力的负面效应及机制

情绪智力是知觉、使用、理解与管理情绪的一组能力。既有研究常将情绪智力与其亲社会性联系起来, 却忽视了它可能存在的负面效应。工作场所中情绪智力的负面效应体现为对内有损身心健康和工作绩效, 对外导致情绪操控和消极行为, 其内在机制可结合自我损耗效应与情绪智力策略模型进行探讨。未来研究应进一步探讨情绪智力负面效应的内在心理机制和特定情境机制, 以及开展群体层次的情绪智力负面效应研究。     

Contributions of emotion understanding to narrative comprehension in children and adults

This study examined to what extent children and adults differ in how they process negative emotions during reading, and how they rate their own and protagonists’ emotional states. Results show that both children’s and adults’ processing of target sentences was facilitated when they described negative emotions. Processing of spill-over sentences was facilitated for adults but inhibited for children, suggesting children needed additional time to process protagonists’ emotional states and integrate them into coherent mental representations. Children and adults were similar in their valence and arousal ratings as they rated protagonists’ emotional states as more negative and more intense than their own emotional states. However, they differed in that children rated their own emotional states as relatively neutral, whereas adults’ ratings of their own emotional states more closely matched the negative emotional states of the protagonists. This suggests a possible difference between children and adults in the mechanism underlying emotional inferencing.     

Self-reference is a fast-acting automatic mechanism on emotional word processing: evidence from a masked priming affective categorisation task

This study examined the impact of self-referential information at early stages of emotional word processing using an affective masked-priming paradigm in which positive (e.g, espetacular[awesome]) and negative (e.g., horrível[awful]) trait-adjectives were preceded by briefly primes that could be self-related (Eu sou[I am]), other-related (Ela é[She is]), or a control (%%%%%). Trait-adjectives were selected from female norms and only females participants were used to control for sex differences. Results showed that positive words were categorised faster when preceded by self-related primes than by other-related primes, though not control primes. Negative trait-adjectives were not modulated by the type of prime, even though participants were slower when they were preceded by other-related than by control primes. These findings demonstrate that taking the other-perspective entails a cost, and that the amount of priming produced by self-related and control primes was virtually the same, thus suggesting that assuming the self-perspective is a cognitively effortless process.     

催产素对共情反应的影响及其作用机制

催产素是一种亲社会激素, 对人类的共情反应有重要的影响作用, 主要表现为可以促进情绪识别率, 增强对他人不幸的共情关注, 并弱化自身的个体忧伤水平等。从作用机制上来看, 催产素可能是通过促进具身模仿能力, 弱化自我中心主义倾向及调节情感表征过程来影响人类的共情反应的。未来研究可以进一步关注催产素对不同类型共情反应的影响及其催产素影响共情反应的性别差异问题, 并积极将催产素应用于共情缺陷的临床干预中。     

基于手机APP的双维n-back训练的认知与情绪效益

工作记忆训练的训练获益能够迁移至与工作记忆相关的各项基础认知活动中去。基于情绪认知控制与工作记忆之间的密切关联, 本研究设计了一种新型情绪性双维n-back训练, 并且验证利用手机APP搭载训练任务的适用性。结果表明：基于APP的短期双维n-back训练能够使个体在视空间工作记忆任务、活动记忆任务、数字转换任务、Stroop任务上的成绩产生相较控制组更大的进步, 表明训练可以提高个体工作记忆的容量和中央执行功能。然而, 基于不同情绪材料的训练(中性、负性、正性)在各类迁移上差异不大。短期训练无法迁移到情绪Stroop任务中, 即无法产生特异的情绪控制上的效益。双维n-back任务通道单一, 且搭载于手机APP, 拥有较为广阔的应用前景。但将情绪材料单纯地糅合进工作记忆任务中的价值与意义须被进一步考察。     

The effects of Promoting Alternative Thinking Strategies Preschool Program on teacher–children relationships and children's social competence in Turkey

This quasi‐experimental study examined the effects of the Promoting Alternative Thinking Strategies (PATHS) Preschool Program on the outcomes of children's social‐emotional competence, perceived relationships between teacher and children and teachers' ability to create a positive classroom atmosphere. Two hundred and eighty five children (48–72 months) and teachers in Izmir participated in the intervention, and 280 children (48–72 months) and teachers participated as comparison group. Intervention teachers implemented PATHS in their classrooms. For data triangulation, multiple sources of data were collected in the study. Classrooms were observed using two different scales. Teacher rated students using another two different scales. Children were assessed with an interview to evaluate their perceptions of relationships. Intervention group teachers reported greater improvement of children's social‐emotional skills, interpersonal relationship skills and emotion regulation. Furthermore, when observed intervention group children showed higher levels of pro‐social behaviour, increased levels of compliance, better problem solving skills and more positive feelings. Intervention group children also described their relationships with their teachers as significantly more positively. Finally, intervention group teachers perceived more dependency in their relationships with children.     

职前教师情绪复杂性对情绪面孔加工的影响——来自行为、ERP和眼动的证据

采用ERP和眼动技术考察职前教师情绪复杂性对情绪面孔加工的影响。实验采用面孔识别范式,分别比较高低情绪复杂性的职前教师在加工4类基本情绪时的ERP和眼动差异。行为结果显示,除愉快情绪外,高分组在其他3种情绪加工的正确率上显著高于低分组,反应时上则显著短于低分组;ERP结果显示,高分组在P100、N170和LPP三个成分的幅值上均显著高于低分组,而在VPP、P200和N200三个成分的幅值上则显著低于低分组;眼动结果显示,高分组在总注视点个数、注视频率和瞳孔直径上高于低分组,而在眼跳时间和眼跳幅度上则小于低分组。这些结果表明情绪复杂性影响情绪面孔的加工,高情绪复杂性促使个体在情绪信息加工时对情绪类别信息更敏感,且采用更高的加工效率和更优的加工模式。     

The Effects of Performance Monitoring on Emotional Labor and Well-Being in Call Centers

A study was conducted to investigate the relationship between performance monitoring and well-being. It also examined a mechanism, namely emotional labor, that might mediate the relationship between them, assessed the effect of the work context on the relationship between performance monitoring and well-being, and examined the relative effects of performance monitoring and work context on well-being. Three aspects of performance monitoring were covered, namely, its performance-related content (i.e., immediacy of feedback, clarity of performance criteria), its beneficial-purpose (i.e., developmental rather than punitive aims), and its perceived intensity. The participants were 347 customer service agents in two U.K. call centers who completed a battery of questionnaire scales. Regression analyses revealed that the performance-related content and the beneficial-purpose of monitoring were positively related to well-being, while perceived intensity had a strong negative association with well-being. Emotional labor did not mediate the relationship between monitoring and well-being in the form hypothesized, although it was related to these two factors. Work context (job control, problem solving demand, supervisory support) did not mediate the relationship between monitoring and well-being, but job control and supervisory support did moderate the relationship between perceived intensity and well-being. Relative to other study variables, perceived intensity showed stronger associations with emotional exhaustion, while job control and supervisory support tended to show stronger associations with depression and job satisfaction. Implications for theory, practice, and future research are discussed.     

Attentional Resources Measured by Reaction Times Highlight Differences Within Pleasant and Unpleasant,High Arousing Stimuli

Simple reaction times (RTs) to acoustic tones were recorded during picture viewing in order to investigate attentional resource allocation to threat stimuli compared with pleasant (sport/adventure) and neutral (household objects) contents. Stimuli were selected as equally arousing according to standardized subjective ratings. In the late stage of picture processing threat pictures showed shorter RTs compared with neutral and pleasant ones. In a second study, a choice-RT task was employed, and a wider range of both pleasant and unpleasant contents was shown. Results indicated slower RTs when blood/injury and erotic couples were presented, compared with other threat, and with other positive (sport/adventure) scenes. Specifically, erotic couples require a greater amount of attentional resources compared with sport/adventure; the same is true for blood/injury stimuli as compared with threat. Remarkable differences were thus shown in attentional deployment to specific stimulus contents within the same valence category. These differences should be taken into account when using such stimuli to investigate emotional processing.     

Emotional processing in psychopathic personality

Emotional‐processing deficits may be one of the characteristic features of impaired affect in individuals with psychopathy. These include shallowness and profound lack of remorse or empathy. Performances on standardized emotion discrimination tasks and mood induction tasks were compared between 17 patients with antisocial personality disorder (DSM‐IV) and 17 nonpsychopaths. Subjects with psychopathic personality demonstrated poorer performance on emotion‐discrimination tasks compared with controls. However, higher scores on factor “emotional detachment” of the Psychopathy Checklist (PCL‐R) were associated with better discrimination ability. Subjective ratings were comparable between groups during mood induction. Although the findings support the hypothesis of a significant association between impaired emotional processing and psychopathy, they also suggest a relationship between emotional discrimination and the core personality features of psychopathy. Aggr. Behav. 28:394–400, 2002. © 2002 Wiley‐Liss, Inc.