‘Knowing all this just makes it harder’: Psychodynamic Ideas on the Frontline

This paper was given as the fifth Annual Ellen Noonan Counselling Lecture on 12 July 2011 and retains some of the spoken style of the lecture. The theme pursues an aspect of Ellen Noonan’s thinking, in that she always valued equipping students with learning they could take back into the workplace rather than purely training clinicians. The paper addresses both the usefulness and potential difficulties of providing front-line workers with psychodynamic insight. It might appear self-evidently worthwhile to offer staff in the caring and educational professions greater understanding of the roots and meaning of the difficulties faced by their clients and of the dynamics involved in working with them. This paper, while stressing the immense value of such awareness, looks at what can be problematic about it, both for staff and their employing agencies. It also describes ways of addressing such issues, both at an individual and organisational level.     

Pursuing Franklin’s Dream: Philosophical and Historical Roots of Service-Learning

Two decades ago service-learning as an innovation lingered on the periphery of the academy. Today, service-learning has spread across American higher education. Few educational innovations have achieved such relatively rapid success. This article describes the historical and philosophical underpinnings of service-learning. It notes some of the significant debates that have occurred among its practitioners. The authors draw from experience at their university, the University of Pennsylvania, to describe the importance of connecting service-learning to the core educational and civic missions of a college or university, as well as to provide a case study of how that connection might be made.