The influence of between and within-person hope among emergency responders on daily affect in a stress and coping model

This study reports on daily hope, coping, stress, and affect among 84 fire service members who completed a 21-day diary. Multilevel modeling showed that between-person hope was related to higher positive affect. Three-way interactions were found for within-person hope, stress, and daily coping in the prediction of daily affect. When under high stress and if low in hope, more emotion–expression coping predicted higher next day positive affect whereas if high in hope, more problem-focused coping predicted more positive affect. Within-person hope, stress, and emotion–expression coping interacted to predict negative affect. Findings for the prediction of negative affect necessitate further research to determine if the nature of coping under low hope and low stress is qualitatively distinct from high hope states.     

Three ways to resist temptation: The independent contributions of executive attention, inhibitory control, and affect regulation to the impulse control of eating behavior

It is generally assumed that impulse control plays a major role in many areas of self-regulation such as eating behavior. However, the exact mechanisms that enable the control of impulsive determinants such as automatic affective reactions toward tempting stimuli are not well understood. “The present research investigated the separate moderator effects of three factors of impulse control, executive attention, inhibitory control, and affect regulation on the relationship between automatic affective reactions toward candy and subsequent candy consumption.” Results showed that all three factors reduced the influence of automatic affective reactions on eating behavior, indicating improved impulse control. Implications for self-regulation research are discussed.     

Emotional Word Detection and Adolescent Repressive–Defensive Coping Style

This study used a computer-based emotional word-recognition task to assess the emotional processing styles of repressive–defensive youth. A hypothesis was tested proposing that adolescent repressive–defensive coping style is associated with rapid engagement and disengagement of emotional stimuli (negative and positive). Data were collected on a male adolescent sample enrolled in a juvenile diversion program allowing for the comparison of anxious, low-anxious, and repressive–defensive youth. Consistent with prediction, repressive–defensive participants exhibited facilitated responding to emotional relative to neutral word stimuli across valence category (i.e., positive and negative). In contrast, anxious participants exhibited a unique pattern of facilitated responding to positive word stimuli. The current findings represent a first attempt at investigating the processing impairments of repressive–defensive coping style in a nonadult sample. Results are interpreted in light of broader adult and child research findings on emotional processing and affective disturbance.     

The role of shyness and self-focused attention for attribution of reactions in social situations to internal and external causes

The hypothesis that shyness would be associated with attribution of emotional reactions to stable internal causes rather than to less stable internal and external causes was tested in Study 1 (N = 60). In Study 2 (N= 112) the hypothesis that the explanatory power of shyness would decrease once the effect of self-focused attention on attribution to stable internal causes had been controlled for was tested. The results confirmed both hypotheses. Shyness correlated positively with attribution to stable internal causes, but non-significant with attribution to less stable internal and external causes. Shyness explained a lesser portion of the variance in attribution to both of the internal causes when controlling for self-focus. Even though the findings indicate that self-focus is central to the social cognitive processes of shy individuals, they also suggest that self-focus cannot fully explain attribution to internal causes in general and shy individuals' attributional pattern in particular.     

Constant vigilance: Heritage values and defensive pessimism in coping with severe acute respiratory syndrome in Singapore

The present study investigates the congruency of defensive pessimism in the Asian context and its role in coping with the severe acute respiratory syndrome (SARS) crisis in Singapore. Data collected from 174 Singaporeans supported the hypothesized relationships among Chinese values, defensive pessimism, SARS-related fears, compliance to preventive health-related behaviors and negative outcomes. Path analysis revealed that individuals' endorsement of Chinese value clusters − prudence, industry, and civic harmony − positively predicted their levels of defensive pessimism. The results also indicated that defensive pessimism had a direct positive effect on SARS-related fears and, SARS-related fears, in turn, were directly related to direct preventive health-related behaviors but not related to indirect preventive behaviors. In addition to the indirect effect of Chinese values on direct preventive health-related behaviors, Chinese values had a direct positive effect on both direct and indirect preventive health-related behaviors. Consistent with our contention that defensive pessimism has the potential for leading to particular negative outcomes, defensive pessimism was found to influence negative outcomes but this relationship was partially mediated by SARS-related fears.     

Effects of age and competence type on the emotions: Focusing on sadness and anger

Abstract:  The effects of age and competence type on emotional reactions were demonstrated in this study. Participants: (362 junior high-school students, 658 senior high-school students, 407 undergraduates, and 1027 adults) were asked to rate the Assumed-competence Scale, second version (ACS-2) and Rosenberg's Self-esteem Scale, which were prepared to classify the participants into four competence types: Omnipotent, Assumed, Self-respective, and Atrophy. They also rated their perceived emotional reactions toward negative personal and social events, and the responses were compared among age groups and competence types. Remarkable results showed that the Assumed and the Atrophy types were prominent in junior and senior high-school students. They tend to get angry toward negative personal events, and they also tend not to respond emotionally toward social events. Another result was that people in the Assumed and Omnipotent types were likely to get angry toward both personal and social events, and they were also less responsive toward social events.     

How do cynical employees serve their customers? A multi-method study

In this multi-method study, we investigate how social job demands (i.e., social interruptions) and resources (i.e., colleague support) in the service context influence employee (negative) (re)actions to customers through cynicism towards the job. In addition, we investigate why customers are less satisfied with the provided service when employees endorse a cynical attitude. To test the hypothesized process, we used observer ratings of the employee–customer interactions regarding the number of interruptions and employee negative (re)actions during service encounters, employee self-reports of overall colleague support and daily cynicism, and customer-ratings of service quality. Participants were 48 service employees and 141 customers. Results of multi-level structural equation modelling analyses showed that whereas the number of observed social interruptions during service encounters related positively to cynicism, social support related negatively. Cynical employees exhibited more negative (re)actions towards their customers (e.g., expressed tension, were unfriendly). Consequently, the more negative (re)actions employees showed towards their customers, the less satisfied customers were with the service quality. The study contributes to the literature by explaining what makes service employees cynical about their work, and why cynical employees provide low-quality services.     

情绪即社会信息模型的理论及应用

情绪即社会信息(EmotionsasSocialInformationmodel,EASI)模型旨在阐释他人情绪如何通过情感反应和推断加工机制影响观察者的决策,以及认知动机和合适性判断在其中的调节作用。文章将EASI模型与相关理论进行了辨析,并基于对63项使用该理论的实证研究的分析,梳理归纳了EASI模型在领导力、团队、顾客服务、谈判及说服领域展开的应用,以及影响EASI模型的边界条件——信息加工程度和合适性判断的具体因素。未来研究需加强系统化验证、深化与其它理论的整合、拓展应用情境和优化测量方法。     

Trait predictors of placebo responses in itch

This study investigated trait predictors of placebo responses in the context of inflammatory skin reactions. This was a randomized, cross-over, experimental study using a deceptive placebo protocol. A healthy sample of volunteers (N = 48) completed online personality measures, then attended two laboratory sessions in which short-term inflammatory skin reactions were induced. One was a control session and the other the ‘treatment’ session in which a placebo cream was administered with the suggestion of a reduced skin reaction. A placebo response was defined as smaller skin reactions in control vs. treatment sessions. The traits ego resiliency and neuroticism were selected as possible predictors of placebo responses. Traits were selected in consideration of the two-faceted transactional model of placebo responsiveness and in light of empirical and psychometric considerations ego resiliency emerged as a consistent predictor of placebo responses in itch (p < .05). This is the first study to identify trait predictors of placebo responses in inflammatory skin reactions. Ego resiliency may typify greater placebo responsiveness; however, this may only be in certain contexts. Matching treatment approaches to bio-behavioural response tendencies may be useful clinically if the placebo component of traditional treatments can be enhanced.