Why didn’t you say something? Effects of after-event reviews on voice behaviour and hierarchy beliefs in multi-professional action teams

Team decision-making can go wrong when individuals fear to voice suggestions or concerns to higher status team members. We investigate how after-event reviews (AERs) can be used to promote voice behaviour and hierarchy-attenuating beliefs in multi-professional action teams. We hypothesized that (1) lower status team members will speak up more following an assertiveness-specific AER (ASAER) as compared to a teamwork-generic AER (TGAER) and (2) that an ASAER leads to stronger endorsement of hierarchy-attenuating beliefs than the TGAER. To test these hypotheses, we implemented simulations of medical emergencies with 20 healthcare teams consisting of low (i.e., nurses) and high-status (i.e., physicians) professions. After participating in one of the two AERs, teams managed a simulation in which a higher status confederate engaged in potentially harmful actions. Behavioural coding of the videotaped simulations and assessment of team members’ hierarchy beliefs supported both hypotheses: nurses spoke up more following the ASAER than following the TGAER and both professional groups reported significantly higher levels of hierarchy-attenuating beliefs following the ASAER as compared to the TGAER. We discuss how AERs can affect upward voice and increase awareness for the potential downsides of status hierarchies in multi-professional teams.     

下属越轨创新对主管阻抑的影响——地位威胁感和权威主义取向的作用

主管阻抑作为一种相对隐蔽的负性领导行为,会潜移默化地削弱下属的绩效表现。有鉴于此,探索主管阻抑的发生机制,能够帮助我们更好地预防主管阻抑。本研究基于125份两时间点的上下级配对数据,探讨了下属越轨创新对主管阻抑的影响机理。结果表明:下属越轨创新会诱发主管阻抑,主管的地位威胁感在此过程中起部分中介作用;此外,主管权威主义取向对下属越轨创新与地位威胁感之间的正向关系具有显著的强化效应。     

Differential weighting in choice versus advice: I’ll do this,you do that

We propose that when individuals make a decision for themselves they weight attributes more uniformly compared to when they give advice. In Study 1, 138 participants were given a hypothetical choice between two jobs varying on two dimensions and asked either to choose for themselves, offer advice to a best friend, or offer advice to an acquaintance. We hypothesized that respondents offering advice would favor the option with the higher value on the more important dimension. More participants in the acquaintance condition recommended the job with a higher value on the important dimension than participants making the choice for themselves. Study 2 (N=62) tested the hypothesis in a situation where the options consisted of three dimensions. One option was relatively high on two of the three dimensions and the other option was relatively high on the remaining ‘socially important’, or ‘prominent’, dimension. The uniform weighting hypothesis for self‐choice predicts higher frequency of choice for the former option. Data were consistent with this prediction. Study 3 (N=170) tested the hypothesis in students' choice of major at the university. We made use of an actual event, a pending university budget cut, that would require some students to change majors. Participants either made the decision for themselves, made a recommendation to a student in their same department, or made a recommendation to a student in another department facing the analogous dilemma. Replicating the findings of the first two studies, participants offering advice to a student in another department suggested staying with their current major significantly more than participants making the choice for themselves. Copyright © 1999 John Wiley & Sons, Ltd.     

Attribute weighting methods and decision quality in the presence of response error: a simulation study

This paper uses a simulation approach to investigate how different attribute weighting techniques affect the quality of decisions based on multiattribute value models. The weighting methods considered include equal weighting of all attributes, two methods for using judgments about the rank ordering of weights, and a method for using judgments about the ratios of weights. The question addressed is: How well does each method perform when based on judgments of attribute weights that are unbiased but subject to random error? To address this question, we employ simulation methods. The simulation results indicate that ratio weights were either better than rank order weights (when error in the ratio weights was small or moderate) or tied with them (when error was large). Both ratio weights and rank order weights were substantially superior to the equal weights method in all cases studied. Our findings suggest that it will usually be worth the extra time and effort required to assess ratio weights. In cases where the extra time or effort required is too great, rank order weights will usually give a good approximation to the true weights. Comparisons of the two rank-order weighting methods favored the rank-order-centroid method over the rank-sum method. © 1998 John Wiley & Sons, Ltd.     

The Effectiveness of Alternative Preference Elicitation Methods in the Analytic Hierarchy Process

This study compares alternative preference elicitation methods that are currently available in software implementations of the analytic hierarchy process. For the simple problem used in this study, the elicitation methods may be sorted from least to most accurate as follows: (1) direct estimation, (2) graphical multiple bars, (3) graphical pairwise, (4) numeric pairwise and (5) verbal pairwise. However, the most accurate methods are not the easiest to use. Furthermore, actual accuracy differed substantially from users’ perceptions, indicating a need to assist the users in the selection of an appropriate elicitation method. © 1997 John Wiley & Sons, Ltd.     

Numerical and verbal decision analysis: comparison on practical cases

Numerical decision analysis (NDA), derived from statistical decision theory, is very well known. Verbal decision analysis (VDA), oriented towards so‐called unstructured problems, where the qualitative and uncertain factors dominate, is a newer direction in decision theory and practice. Verbal and numerical decision analyses (DAs) have been compared in an experimental setting, with groups of students. This paper presents the results of a comparison in the context of live practical tasks. Both approaches were attempted on two comparable choices, facing both Russian and US government agencies, involving a choice between oil and gas transportation options. The resulting methodological insights are generalized into a systematic comparison of the strong and weak features of each approach. Copyright © 2000 John Wiley & Sons, Ltd.     

Response of colony mice to intruders with different fighting experience

Six male mice placed in a large, moderately complex enclosure formed a stable dominance hierarchy in which two mice defended adjacent floor areas and the remaining four mice were subordinate and did not form territories. Intruder mice with winning or losing experience in prior paired encounters, or those with no fighting experience, were introduced individually into the colony for 30 minute periods. These intruders were attacked by the dominant members of the colony, and the fighting outcomes were strongly dependent upon the fighting experience of the intruder. Intruders with losing or no fighting experience engaged in little mutual fighting with residents, were easily defeated, and terminated attacks by engaging in subordinate behaviors. Intruders with winning experience fought vigorously with residents, attacked and, in many cases, defeated residents. These results suggest that relatively little winning experience gained in earlier paired encounters may be sufficient to overcome the various fighting advantages enjoyed by a dominant territorial holding member of a colony.     

A new look at the attribution of moral responsibility: The underestimated relevance of social roles

What are the main features that influence our attribution of moral responsibility? It is widely accepted that there are various factors which strongly influence our moral judgments, such as the agent’s intentions, the consequences of the action, the causal involvement of the agent, and the agent’s freedom and ability to do otherwise. In this paper, we argue that this picture is incomplete: We argue that social roles are an additional key factor that is radically underestimated in the extant literature. We will present an experiment to support this claim.     

TMS to the “occipital face area” affects recognition but not categorization of faces

The human cortical system for face perception is comprised of a network of connected regions including the middle fusiform gyrus (“fusiform face area” or FFA), the inferior occipital cortex (“occipital face area” or OFA), and the superior temporal sulcus. The traditional hierarchical feedforward model of visual processing suggests information flows from early visual cortex to the OFA for initial face feature analysis to higher order regions including the FFA for identity recognition. However, patient data suggest an alternative model. Patients with acquired prosopagnosia, an inability to visually recognize faces, have been documented with lesions to the OFA but who nevertheless show face-selective activation in the FFA. Moreover, their ability to categorize faces remains intact. This suggests that the FFA is not solely responsible for face recognition and the network is not strictly hierarchical, but may be organized in a reverse hierarchical fashion. We used transcranial magnetic stimulation (TMS) to temporarily disrupt processing in the OFA in neurologically-intact individuals and found participants’ ability to categorize intact versus scrambled faces was unaffected, however face identity discrimination was significantly impaired. This suggests that face categorization but not recognition can occur without the “earlier” OFA being online and indicates that “lower level” face category processing may be assumed by other intact face network regions such as the FFA. These results are consistent with the patient data and support a non-hierarchical, global-to-local model with re-entrant connections between the OFA and other face processing areas.