Complex decision making: A longitudinal study of process and performance

Two studies using a computer-simulated, strategy-formulation game and business students were conducted using simultaneous verbal protocols. It was found that a number of information-processing and information-evaluation thought processes were significantly related to game performance. Consistent with what is known about individual decision making, the present results suggest that, for the task used in this study, individuals who engage in causal analysis perform better than those who do not. But those who focus on negative emotions, blindly repeat previously successful decisions, and engage in illogical through processes perform more poorly than those who do not. Causal replication using real managers within organizational settings, however, is needed before firm conclusions can be drawn from this research.     

Conceptualizations of valence and instrumentality: A fourfold model

Within the framework of valence-instrumentality (VI) theory, a fourfold model is developed to predict the contribution which is made by one outcome of an alternative to the valence of that alternative. The proposed model uses four subjective conditional probabilities which are based on the presence and absence of an alternative, and on the occurrence and nonoccurrence of an outcome. Valence is defined as the difference between the attractiveness values of the occurrence of an alternative (or an outcome) and the nonoccurrence of an alternative (or an outcome). Also, differences between subjective probabilities replace instrumentalities. Alternative valence-instrumentality formulations are analyzed in relation to the proposed fourfold model. The proposed model can be understood as a consistent application of Vroom's model (1964, Work and motivation, New York: Wiley), while other models are judged to be relatively deficient. The fourfold model, in combination with a matrix formulation of expectancy concepts, addresses a number of criticisms of VI theory and makes possible a test of the theory within the limits of its own assumptions.     

Technology and the structuring of jobs: Employee satisfaction,performance, and influence

This research investigated the relationships between technology, interdependence, job characteristics, and employee satisfaction, performance, and influence. Technology was operationalized at the individual level of analysis to include the dimensions of input uncertainty, conversion uncertainty, and output uncertainty. Pooled, sequential, and reciprocal interdependence was assessed. The results indicated that input and conversion uncertainty and interdependence were strongly related to such job characteristics as autonomy, skill variety, task identity, task significance, and task feedback. While the job characteristics related positively to employee satisfaction, input and conversion uncertainty related negatively to satisfaction, thus creating a mutual suppression effect. Although the uncertainty dimensions did not relate significantly to performance, there is some evidence that this negative relationship was being suppressed by the positive relationship between job characteristics and performance. Both the job characteristics and the technology dimensions related positively to influence. Results were discussed in terms of appropriate matches between technology and job characteristics.     

Expectations,procedural justice,and alternative reactions to being deprived of a desired outcome

People often find that they do not have some positive outcome they once expected to obtain, while others around them have attained that outcome. Two experiments were conducted to assess how four possible responses to such a situation are affected by procedural justice (i.e., the fairness of the procedures by which the object was denied) and by one's expectations about obtaining the outcome in the future. The four possible responses examined were anger responses, achievement strivings, devaluation of the object (X), and self-deprecation. A repeated-measures analysis revealed that the dependent variables were differentially affected in Study 1, but less so in Study 2. Analyses further revealed effects of procedural justice, such that unfair procedures led to more anger, lower achievement strivings, greater devaluation of X, and (in Study 1 only) marginally less self-deprecation. Expectations had only a marginal affect on achievement strivings in Study 1, and an effect on self-deprecation in Study 2, with higher expectations leading to lower achievement strivings and less self-deprecation, respectively. Procedural justice and expectations interacted to affect subjects' derogation of the agent who deprived them (Study 1) and their devaluation of X (Study 2). Implications for future research and for theoretical development are discussed.     

Development of organization in recall: A stages-of-learning analysis

An experiment is reported in which the effects of taxonomic organization on 7-year-old and 11-year-old children's free and cued recall of two- and four-category lists were examined. The data were analyzed using a stages-of-learning model that simultaneously delivers estimates of the impact of these manipulations on storage and retrieval components of recall. The results indicated that for the Grade 2 children providing a category label at the time of recall primarily enhanced storage whereas increasing the number of categories primarily enhanced retrieval. For Grade 6 children, on the other hand, the use of category labels to cue recall primarily enhanced retrieval, whereas increasing the number of categories affected both storage and retrieval in free recall, but only retrieval in cued recall. In addition, while older children were superior to younger children at both storing and retrieving information, age differences at retrieval were generally larger than those at storage.     

Three-state models of memory development: A review of advances in statistical methodology

A certain family of three-state Markov processes has been widely used in experiments on children's memory. Although the statistical machinery for these models is well developed in most respects, two shortcomings have been noted in recent literature reviews. First, the parameters of the models are not identifiable. Second, goodness-of-fit tests are laborious to execute and their sampling distributions are unknown. New procedures for dealing with these difficulties are reported.     

Children's preference for novelty in selective learning: Developmental stability or change?

Data relating novelty preference to age for normal children are inconsistent, although a current theory predicts a developmental shift from novelty to familiarity preference in selective learning (D. Zeaman, 1976, in T. J. Tighe & R. N. Leaton (Eds.), Habituation: Perspectives from child development, animal behavior, and neurophysiology (pp. 297–320), Hillsdale, NJ: Erlbaum). Support for this theory, however, has been derived primarily from studies of retardate learning. Normal children's novelty preference was examined within a modified Moss-Harlow (E. Moss & H. F. Harlow, 1947, Journal of Comparative and Physiological Psychology, 40, 333–342) design to compare Zeaman's model with that of S. L. Witryol and W. Wanich (1983, The Journal of Genetic Psychology, 143, 3–8). Each of 16 problems, consisting of three single-stimulus demonstration trials and one two-choice test, was administered to 180 children (mean CA 4, 5.5, and 7 years) in three reward conditions. Novelty was manipulated by varying stimulus familiarization in the demonstration trials. Experiment 1 showed strong preferences for novel over familiar (demonstrated) stimuli at each age. Experiment 2 revealed novelty preference across age levels, two levels of reward contrast, and two levels of task difficulty. It was reasoned that Moss-Harlow tasks designed for normal children typically present a much higher level of difficulty than that intended by researchers. Furthermore, developmental decreases in novelty preference by retardates may derive from (a) transfer of training from prior experiments and (b) specific, repetitive instructions which may have directed attention away from stimulus novelty.     

Control of children's observing responses by information feedback during visual discrimination learning

Four experiments examined the control of observing responses by information feedback during visual discrimination learning. Second-grade children participated in Experiment 1; kindergarten, second-, and fifth-grade children were subjects in Experiments 2 and 3, and grade 5 and adult subjects were tested in Experiment 4. In order to view the stimuli, subjects in Experiments 1, 2, and 3 activated lights in viewing boxes; in Experiment 4, stimulus fixations were measured using a corneal reflection technique. Fifth graders and adults observed the discriminative stimuli for longer times on trials following negative feedback than on trials following positive feedback; in contrast, kindergartener's observing was not affected by type of feedback. Second graders showed smaller and less reliable reactions to type of feedback than did older subjects. These results support the view that visual observing is controlled by cognitive processes associated with hypothesis testing.     

Memory and aging: Implications for theories of memory development during childhood

Research is reviewed suggesting that early school age children and older adults demonstrate a similar pattern of performance deficits (relative to the performance of young adults) on memory tasks, raising the possibility that age-related changes in some common factor might account for both memory development and memory decline. It is argued here that whereas “metamemory” theory of memory development does not provide a viable theory of memory decline, Craik's (F. I. M. Craik & M. Byrd, 1982, in F. I. M. Craik & S. E. Trehub (Eds.), Aging and cognitive processes, New York: Plenum; F. I. M. Craik & E. Simon, 1980, in L. W. Poon, J. L. Fozard, L. S. Cermak, D. Arenberg, & L. W. Thompson (Eds.), New directions in memory and aging, Hillsdale, NJ: Erlbaum) attentional deficit theory of memory decline provides a viable theory of memory development as well. Evidence supporting this position is reviewed, and directions for future research are discussed.     

The pathological left-handedness syndrome

A clinical syndrome of pathological left-handedness (PLH) is proposed to identify the pattern of correlative changes in lateral development associated with early brain injury in some manifest left-handers. This syndrome is believed to be caused by a hemispheric lesion that is predominantly left-sided (or bilateral asymmetric), which onsets before Age 6, and which encroaches upon the critical speech zones of the frontotemporal/frontoparietal cortex. The pattern of changes may include any or all of the following features: shifts in manual dominance, trophic changes in the extremities, transfer of hemispheric speech, and/or intrahemispheric reorganization of visuospatial cognitive functions. Although some of these correlates of PLH have long been known, they have not been recognized as an interrelated pattern of traits that constitute a clinical syndrome. Identification of these individuals, all manifest left-handers, will be shown to have implications for diagnosis/remediation and for models of recovery of function.