Engagement envers le supérieur et recherche de feedback négatif : le rôle des variables de statut du supérieur

The relationship between employees’ affective commitment to the supervisor and negative feedback seeking is barely explored in the literature. Moreover, the role of the characteristics related to the context where this relationship develops is unknown. In the present article, we examine the relationship between affective commitment to the supervisor and negative feedback seeking using data collected from 250 employees affiliated with organizations operating in the service industry. Three moderating variables were measured: supervisor-organization value incongruence, supervisors’ networking ability, and supervisors’ perceived organizational status. Data analysis through moderated multiple regression indicates that commitment to the supervisor is positively related to negative feedback seeking, and that this relationship is enhanced when the supervisor is perceived to have a low value incongruence with the organization or a weak networking ability. In contrast, supervisors’ perceived organizational status did not exert a moderating role. We discuss the implications of these findings for research on feedback seeking behavior in the workplace.     

Supervisors as SMEs: The Relationship Between Supervisor Job Experience and Ratings of Subordinate Skill Importance

This study investigated the relationship between supervisor job experience and ratings of the importance of eight skill components for performing subordinates' jobs. When examining these correlations, statistical control was utilized to ensure that supervisor and subordinate characteristics confounded with supervisor job experience were not affecting hypothesized relationships. As predicted, there were statistically significant positive correlations between supervisor job experience and ratings on 6 of the 8 components. Also as predicted, controlling for the characteristics confounded with supervisor job experience made a substantial difference in results; 13 of the 16 correlations using statistical control significantly differed from correlations that did not. This illustrates that future research on SME characteristics should consider controlling variables confounded with the focal characteristic(s) under study in order to more thoroughly understand characteristic–rating relationships. Implications of these findings for research and practice are discussed and suggestions for future research are offered.     

“激将法”会激发还是打击员工?感知能力不被领导信任的“双刃剑”效应

感知能力不被领导信任是信任研究的重要内容。已有研究普遍认为感知不被领导信任会对员工的自我产生不利影响。相反, 传统领导方式“激将法”则认为领导的不信任可以刺激员工展现更好的自我。为了解释上述矛盾, 本研究基于自我评价理论和心理逆反理论, 采用实验研究和多源多时间点问卷调查研究方法, 探讨了感知能力不被领导信任对员工自我的“双刃剑”效应及边界条件。研究结果表明, 当员工感知领导能力较强时, 感知能力不被领导信任会通过降低员工的工作效能感削弱员工的工作努力和绩效表现; 当员工感知领导能力较弱时, 感知能力不被领导信任会通过增强员工证明自我能力动机提升员工的工作努力和绩效表现。     

辱虐管理对建言影响的曲线效应：价值观和性别的调节作用

现有研究主要探究领导风格对员工行为影响的直线效应,而对两者之间的曲线关系研究不足。基于激活理论,实证检验了辱虐管理与员工建言行为的曲线关系。研究结果表明辱虐管理对员工建言行为具有倒U型的影响,即上级主管辱虐不足或过度都不利于员工建言行为,只有适度的辱虐才能最有效地激发员工建言,性别调节了上述关系。这一研究发现表明适度的辱虐管理能够给组织带来积极效果,深化了人们对辱虐管理与员工建言关系的认识。     

Work engagement in the mining industry in South Africa: The role of tasks and relationships

The platinum mining sector in South Africa presents a significant context for the study of work engagement, given the major changes and turmoil experienced by employees in this sector. The aim of this study was to investigate the effects of task and relational factors on work engagement in the platinum mining industry in South Africa. A stratified random sample (N = 564) comprising employees in a platinum mining organisation in South Africa was surveyed (females = 35.1%, blacks = 51.6%, middle managers = 40.8%). The employees completed a biographical questionnaire and several other measures: the Engagement Scale, Supervisory Support Scale, Social Support Scale and Job Diagnostic Survey. The results supported a reliable three-factor structure (consisting of autonomy support, competence support, and relatedness support) for the Supervisory Support Scale. The structural model confirmed that task characteristics (comprising task significance and task identity) were strongly related to work engagement. Supervisor support and co-worker support showed a positive relationship with work engagement, albeit to a lesser extent.     

Redrawing the boundaries of OCB? An empirical examination of compulsory extra-role behavior in the workplace

Contemporary literature on Organizational Citizenship Behavior (OCB) has primarily focused on the positive connotations of the “good soldier syndrome.” Most of the studies published in recent decades about OCB have pointed to the benefits and advantages of voluntary helping behaviors, pro-social behavior, and extra-role behavior. In contrast with this view we suggest a different look at OCB by focusing on the exploitative and abusive tendency of supervisors and managements to impose so-called “voluntary” or “extra-role” activities via compulsory mechanisms in the workplace. Mostly, we are interested in empirically testing the relationship between such behaviors and employees’ performance. We follow the approach suggested by Vigoda-Gadot (Journal for the Theory of Social Behavior, 2006) to argue that such behaviors are a substantial deviation from the original meaning of OCB and thus should be recognized and analyzed separately. Our arguments are based on an exploratory study conducted in 13 Israeli schools. Of the 206 teachers who participated in the study, a substantial majority of 75% reported feeling strong pressure to engage in what we usually define as OCB, but should actually be defined as Compulsory Citizenship Behavior (CCB). The findings are discussed in light of present knowledge about OCB, and the implications question the normally positive image of this behavior.     

Report from the UK and Eire Association of Genetic Nurses and Counsellors (AGNC) Supervision Working Group on Genetic Counselling Supervision

The Association of Genetic Nurses and Counsellors (AGNC) is the professional organisation which represents genetic counsellors and genetic nurses in the United Kingdom (UK) and Eire. The AGNC recognises that genetic counselling supervision is instrumental to the practice, training and registration of genetic counsellors in the UK. The AGNC formed a Supervision Working Group, whose terms of reference were to collate information on supervision and create a list of ‘best practice’ recommendations for its genetic counsellor members. This report delivers the findings from the Supervision Working Group and has been peer reviewed by the AGNC membership in the UK and Eire and ratified by the AGNC Committee. It offers a working definition of genetic counselling supervision, gives an overview of some of the literature on supervision and concludes with practice recommendations. Group Authorship: AGNC Supervision Working Group Membership of the AGNC Supervision Working Group     

组织中的不当督导及相关研究

不当督导是指员工对于主管持续地表现出语言性或非语言性敌意行为的程度的知觉。相关的实证研究表明主管的不当督导行为对员工心理及行为反应、员工工作态度以及绩效等诸多变量均存在一定的影响;而主管的心理契约违背及不公正知觉、下属的某些特征以及行业环境的不确定性等因素则对不当督导具有一定的预测力。今后的研究还有必要加强对不当督导的预防和干预等六方面问题的探讨。     

主管支持感研究述评及展望

主管支持感是指员工对主管重视他们贡献、关心他们福祉的程度的总体看法。相关的实证研究表明主管支持感对员工的工作态度、工作绩效与行为以及心理压力与紧张等相关工作结果变量均存在一定的影响;而个体特征与工作特征方面的相关因素则对主管支持感具有一定的预测力。该文对组织行为学与人力资源管理领域有关主管支持感的相关研究进行了较为全面的总结,并在此基础上指出未来的研究有必要加强主管支持感的形成与干预机制等三方面问题的探讨     

辱虐管理的应对及预防：正念的自我调节作用

辱虐管理, 作为负性领导的典型代表, 对员工的心理、行为和绩效乃至组织的发展均会产生显著负性影响。因此, 如何有效应对和预防辱虐管理是学者和管理实践者共同关注的课题。基于自我调节理论, 以正念为切入点, 系统考察正念在员工应对辱虐管理负性影响以及预防上司辱虐管理行为发生中的作用。一方面, 采用情境实验、大样本问卷调查和干预实验检验员工正念和正念训练对上司辱虐管理影响员工负性情绪、偏差行为和绩效的调节作用; 另一方面, 采用日志研究考察上司正念对辱虐管理行为的抑制作用, 并进一步通过干预实验来验证上司正念训练不仅可以预防辱虐管理行为的发生, 而且还可以随之改善员工的负性情绪、偏差行为和绩效。预期研究成果将有助于深入理解正念在辱虐管理研究中的作用, 推进辱虐管理应对和预防研究的发展, 同时对组织制定相关的培训计划起到一定参考作用。