The chameleon effect,the temporal aspects of mimicry and their impact on service measurement

BackgroundIn an experiment conducted in a natural setting, we test the link between mimicry, the amount of time during which the mimicry behavior takes place, and its impact on service quality.MethodsCable TV clients (n = 120) were randomly assigned to six experimental conditions (2 mimicry conditions: verbal mimicry vs. no mimicry x 3 interaction time: 5 vs. 10 vs. 15 minutes). Perceived service quality served as the dependent measurement.ResultsA main effect of mimicry was found on service quality: a cable TV representative was perceived more favorably when he mimicked the customer. Importantly, it was shown that even small portions of mimicry are beneficial, meaning that practitioners do not have to mimic someone for a long time to achieve benefits.ConclusionThe paper shows new benefits for the mimicker: more positive judgments by the mimickee regarding the impact on several different levels of service quality.     

工作记忆中央执行成分对估算表现的影响

工作记忆中央执行成分在计算加工的诸多过程中发挥重要影响。以82名大学生为被试,采用双任务实验范式考察工作记忆中央执行成分对估算表现的影响。结果发现：1）估算过程需要中央执行成分的参与,增加中央执行成分负荷会导致估算准确率下降;2）无论是否增加中央执行负荷,问题大小效应在估算中均不明显;3）乘法个位数大小顺序会影响估算值的准确性,在有中央执行负荷时数字顺序效应明显。     

My face through the looking-glass: the effect of mirror reversal on reflection size estimation

People tend to grossly overestimate the size of their mirror-reflected face. Although this overestimation bias is robust, not much is known about its relationships to self-face perception. In two experiments, we investigated the overestimation bias as a function of the presentation of the own face (left–right reversed – as in a mirror – or nonreversed – as in a photograph), the identity of the seen face, and prior exposure to a real mirror. For this we developed a computerized task requiring size estimations of displayed faces. We replicated the observation that people overestimate the size of their mirror-reflected face and showed that the overestimation can be reduced following a brief mirror exposure. We also found that left–right reversal modulates the overestimation bias, depending on the perceived face’s identity. These data underline the enhanced familiarity of left–right reversed self-faces and the importance of size perception for understanding mirror reflection processing.     

When words and pictures come alive: Relating the modality of intrusive thoughts to modalities of hypnagogic/hypnopompic hallucinations

Hypnagogic and hypnopompic (H&H) hallucinations are those experienced on the borders of sleep and waking. Intrusive thoughts have been proposed to relate to the occurrence of such experiences. In a sample of students (N = 299), the present study investigated the relation between auditory and felt-presence H&H experiences, and specific modalities of intrusive thought (auditory and visual) whilst controlling for age, gender, depression, anxiety and thought suppression. The psychometric properties of the Durham Hypnagogic and Hypnopompic Hallucinations Questionnaire (DHQ) were also examined. Exploratory (N = 299) and, in a second sample, confirmatory (N = 502) factor analyses showed good internal and test-retest reliability for the auditory and felt-presence subscales of the DHQ, but not for the visual subscale. Regression analyses indicated that the sole predictor of auditory H&H hallucinations was intrusive auditory imagery, and the sole predictor of felt-presence H&H experiences was intrusive visual imagery. Explanations for these findings are considered and implications for future research are discussed.     

Intra- and interindividual differences in lateralized cognitive performance and asymmetrical EEG activity in the frontal cortex

The study shows that changes in relative verbal vs. figural working memory and fluency performance from one session to a second session two to 3 weeks apart covary with spontaneously occurring changes of cortical asymmetry in the lateral frontal and central cortex, measured by electroencephalography (EEG) in resting conditions before the execution of tasks. That is, it was examined whether the current state of cortical asymmetry predicts verbal vs. figural performance. The findings complete the circle from studies showing correlations between changes of EEG asymmetry in the lateral frontal cortex and changes of mood to studies showing correlations between changes of mood and changes of relative verbal vs. figural working memory and fluency performance. The study suggests that state-dependent changes of lateralized cortical activity may underlie certain cognitive-emotional interactions observed in previous studies, and supports the assumption of reciprocal influences of specific emotional and specific cognitive processes.     

Children's verbal working memory: relative importance of storage, general processing speed, and domain-general controlled attention

This study evaluated multiple constraints of verbal working memory in typically developing 7- to 11-year-olds. Multiple measures of verbal working memory and the predictors-short-term memory storage, general speed, and domain-general controlled attention were used. General linear modeling (GLM) showed that storage and the efficiency of controlled attention (i.e., speed of updating information during attention switching) contributed to significant variance in children's verbal working memory. In a secondary analysis verbal storage and domain-general attention (focus switching accuracy and speed of updating on switch) emerged as significant predictors. Results suggest domain-general attention and verbal storage mechanisms to be independent constraints of verbal working memory.     

Thinking ahead or not? Natural aging and anticipation during reading

Despite growing evidence of young adults neurally pre-activating word features during sentence comprehension, less clear is the degree to which this generalizes to older adults. Using ERPs, we tested for linguistic prediction in younger and older readers by means of indefinite articles (a’s and an’s) preceding more and less probable noun continuations. Although both groups exhibited cloze probability-graded noun N400s, only the young showed significant article effects, indicating probabilistic sensitivity to the phonology of anticipated upcoming nouns. Additionally, both age groups exhibited prolonged increased frontal positivities to less probable nouns, although in older adults this effect was prominent only in a subset with high verbal fluency (VF). This ERP positivity to contextual constraint violations offers additional support for prediction in the young. For high VF older adults, the positivity may indicate they, too, engage in some form of linguistic pre-processing when implicitly cued, as may have occurred via the articles.     

Syntactic processing in bilinguals: an fNIRS study

The study of the neural basis of syntactic processing has greatly benefited from neuroimaging techniques. Research on syntactic processing in bilinguals has used a variety of techniques, including mainly functional magnetic resonance imaging (fMRI) and event-related potentials (ERP). This paper reports on a functional near-infrared spectroscopy (fNIRS) study on syntactic processing in highly proficient young adult speakers of Portuguese (mother tongue) (L1) and French (second language) (L2). They made a syntactic judgment of visually presented sentences, which either did or did not contain noun-verb agreement violations. The results showed that syntactic processing in both languages resulted in significant activation in anterior frontal regions of the left hemisphere and in the temporal superior posterior areas of the right hemisphere, with a more prominent activation for L2 in some areas. These findings corroborate previously reported neuroimaging evidence, showing the suitability of fNIRS for the study of syntactic processing in the bilingual brain.     

Contribution of NIRS to the study of prefrontal cortex for verbal fluency in aging

Healthy aging is characterized by a number of changes on brain structure and function. Several neuroimaging studies have shown an age-related reduction in hemispheric asymmetry on various cognitive tasks, a phenomenon captured by Cabeza (2002) in the Hemispheric Asymmetry Reduction in Older Adults (HAROLD) model. Although this phenomenon is supported by a range of neuroimaging data on memory and inhibitory processes, there is little evidence concerning changes in hemispheric asymmetry for language processing, and particularly word retrieval, which is assessed with verbal fluency task (VFT). This study aimed to investigate the age-related changes in cerebral oxygenation in the prefrontal cortex for both letter and category VFT, varying the complexity of the criteria (i.e., degree of productivity) and using near-infrared spectroscopy (NIRS). Sixteen younger and 16 older adults participated in this study. For both VF conditions, participants were instructed to pronounce as many nouns as possible as a function of high-productivity (e.g., “animals” or “L”) or low-productivity (e.g., “flowers” or “V”) criteria. Behavioral data (i.e., accuracy responses) showed comparable performance in younger and older adults for both VF conditions. However, NIRS data showed more reduced activation (i.e., significantly reduced increase in [O₂Hb] and reduced decrease in [HHb]) in older than younger adults for both VFT. In addition, a bilateral effect was found for both groups, suggesting that VFT requires both executive and language functions. The results are discussed in the context of the current theories of aging.     

单维项目因素分析：CCFA与IRT估计方法的比较

当观测指标变量为二分分类数据时,传统的因素分析方法不再适用。作者简要回顾了SEM框架下的分类数据因素分析模型和IRT框架下的测验题目和潜在能力的关系模型,并对两种框架下主要采用的参数估计方法进行了总结。通过两个模拟研究,比较了SEM框架下GLSc和MGLSc估计方法与IRT框架下MML/EM估计方法的差异。研究结果表明：（1）三种方法中,GLSc得到参数估计的偏差最大,MGLSc和MML/EM估计方法相差不大;（2）随着样本量增大,各种项目参数估计的精度均提高;（3）项目因素载荷和难度估计的精度受测验长度的影响;（4）项目因素载荷和区分度估计的精度受总体因素载荷（区分度）高低的影响;（5）测验项目中阈值的分布会影响参数估计的精度,其中受影响最大的是项目区分度。（6）总体来看,SEM框架下的项目参数估计精度较IRT框架下项目参数估计的精度高。此外,文章还将两种方法在实际应用中应该注意的问题提供了一些建议。