Automatic identification of storytelling responses to past-behavior interview questions via machine learning

Structured interviews often feature past-behavior questions, where applicants are asked to tell a story about past work experience. Applicants often experience difficulties producing such stories. Automatic analyses of applicant behavior in responding to past-behavior questions may constitute a basis for delivering feedback and thus helping them improve their performance. We used machine learning algorithms to predict storytelling in transcribed speech of participants responding to past-behavior questions in a simulated selection interview. Responses were coded as to whether they featured a story or not. For each story, utterances were also manually coded as to whether they described the situation, the task/action performed, or results obtained. The algorithms predicted whether a response features a story or not (best accuracy: 78%), as well as the count of situation, task/action, and response utterances. These findings contribute to better automatic identification of verbal responses to past-behavior questions and may support automatic provision of feedback to applicants about their interview performance.     

Backlash for high self-promotion at hiring depends on candidates' gender and age

Previous research has shown that evaluators react negatively to intense, high levels of self-promotion during the interview, in particular when displayed by female candidates, presumably because these behaviors violate the female gender stereotype of being modest and putting others first. We expand this focus on a single social category and examine the joint effects of gender and age on reactions to high self-promotion/low modesty, as both gender and age stereotypes contain normative expectations regarding assertiveness and humility. Results of our experimental study point out two groups at risk of backlash, older women and younger men. While both older female and younger male candidates engaging in high self-promotion were seen as competent, they were regarded as less interpersonally warm, received lower interview performance ratings, and were less likely to be hired. These results provide evidence for the importance of applying an intersectional lens on the effects of self-promotion at hiring. Their implications for theory and practice as well as recommendations for future research are discussed.     

Control and legacy as functions of perceived criticality in major incidents

This paper outlines a model that captures the experiences of 28 Senior Officers who have managed some of the most significant police incidents in the UK in the past 5 years. The process for capturing the model rests on ‘pragmatic psychology’ (Fishman, 1999; Alison, West & Goodwill, 2003), a paradigm that recognizes practitioners' experiences as a central component of research and policy development. We utilized a set of connected electronic notebooks to enable each critical incident manager to log their experiences and views of the case that they managed. As each individual logs this information, it is simultaneously distributed to all participants. Thus, information is rapidly shared, stimulating further thought and discussion. Following the initial knowledge‐sharing phase, participants reorder the material into themed categories that can then be scored against specific criteria (in this case ‘impact’ and ‘ease’). This session revealed that senior officers consider a combination of two co‐occurring issues as most significant in defining the ‘criticality’ of the incident: (i) how direct an impact the facet has on the enquiry at hand; and (ii) whether that issue will influence how the service will be judged (by the community, the victims and the media). These issues were perceived as the most complex and difficult to deal with. We argue that this perception is a joint function of perceived lack of control alongside the belief that judgment and blame regarding the incident will ultimately reside with them as managers. Copyright © 2004 John Wiley & Sons, Ltd.     

The role of visual imagery in the enhanced cognitive interview: guided questioning techniques and individual differences

The cognitive interview utilises mnemonics and other techniques to facilitate obtaining information from victims and witnesses. Research has indicated superior recall to standard police interviews. However, there has been minimal research regarding the role of individual differences. One area that has generated spirited theoretical debate is imagery ability, as guided imagery questioning is an important part of the enhanced cognitive interview. Imagery is also arguably an integral part of several mnemonics employed in the technique. The present study investigated the role of individual differences in imagery ability, as well as the effect of explicit instructions to image, on recall performance. Participants completed the Vividness of Visual Imagery Questionnaire (VVIQ), witnessed a film of a simulated crime, and were interviewed using the cognitive interview or a structured interview. While recall in the cognitive interview was superior, VVIQ scores had little relationship with recall of information. Further, recall elicited by guided imagery differed only minimally from that obtained using standard questioning in the structured interview. These results suggested that the relaxation and rapport building common to questioning in both interview conditions may evoke spontaneous imagery that is comparable to explicit instructions to image, regardless of individuals' inherent imagery ability. Future directions are discussed, including research focused on individual differences and a practical emphasis on context reinstatement and social facilitative techniques. Copyright © 2004 John Wiley & Sons, Ltd.     

研究性访谈及其应用现状和展望

在科学研究中,研究性访谈作为一种定性研究方法得到了广泛的应用,然而这种定性方法在当前的研究领域中并没有受到足够的重视。本文立足于研究性访谈这种重要的研究方法,着重讨论三个问题：一是研究性访谈的概念、分类和程序;二是目前关于研究性访谈的方法论研究;最后对研究性访谈的应用和发展进行了评价和展望。作者认为结构因素可能是影响访谈效度的主要因素;而信度与结构化、标准化、主试培训等因素有关;社会背景和访谈情境的交互作用将成为未来访谈研究的新趋势;研究性访谈在我国的应用存在一定的文化适应问题,并有待加强和科学化。     

不同背景信息监狱警察心理素质分析

目的:探讨监狱警察心理素质的现状与发展变化规律。方法:在访谈的基础上,采用卡特尔十六项人格因素问卷对1195名监狱警察做心理素质测查。结果:男监狱警察的人格特征表现为“7高8低”,女监狱警察的人格特征表现为“5高7低”;不同行政职级、文化程度及工作岗位的监狱警察在16个人格特征的6个方面存在差异;心理健康得分低于12分者占1.96%。结论:监狱警察心理素质较为良好;不同背景信息监狱警察心理素质存在差异性与共同性;监狱警察情绪显著不稳定者占1.96%。     

Improving the interview skills of college students using behavioral skills training

Obtaining a job as a college graduate is partly dependent on interview performance. We used a multiple baseline design across skills to evaluate the effects of behavioral skills training with self‐evaluation for five college students. Training effects were evaluated using simulated interviews as baseline and posttraining assessments. All participants acquired targeted skills, but we observed some individual differences. Participants were satisfied with training outcomes and rated the procedures as acceptable. Furthermore, ratings from university staff who provide interview training indicated that training improved performance across several skills for the majority of participants.     

The effects of perceived phenotypic racial stereotypicality and social identity threat on racial minorities’ attitudes about police

This study examines the role of perceived phenotypic racial stereotypicality and race-based social identity threat on racial minorities’ trust and cooperation with police. We hypothesize that in police interactions, racial minorities’ phenotypic racial stereotypicality may increase race-based social identity threat, which will lead to distrust and decreased participation with police. Racial minorities (Blacks, Latinos, Native Americans, and multi-racials) and Whites from a representative random sample of city residents were surveyed about policing attitudes. A serial multiple mediation model confirmed that racial minorities’ self-rated phenotypic racial stereotypicality indirectly affected future cooperation through social identity threat and trust. Due to the lack of negative group stereotypes in policing, the model did not hold for Whites. This study provides evidence that phenotypic stereotypicality influences racial minorities’ psychological experiences interacting with police.     

Black Males Living in an Antithetical Police Culture: Keys for Their Survival

Police killings of unarmed Black males is an all too often occurrence. Just how many have succumbed in this manner is unknown due to a lack of a comprehensive reporting method. However, an undeniable fact and reality is that the Black community, and society as a whole, suffers as a result of the loss of these individuals. The authors of this article suggest that police shootings of unarmed Black males may never cease. The authors propose simple but thoughtful ways in which Black males should be educated by the Black community (family, church, and other institutions) regarding general survival skills and more specifically survival skills in regards to police encounters. Implications for further research are also presented.     

Police officers' beliefs about,and use of,cues to deception

Meta‐analytic findings indicate that people, including police officers, are generally poor at detecting low‐stakes deception. Related to this, investigations of behaviours that people reportedly use to make truth or lie judgements tend to conclude that people rely on incorrect stereotypes. However, consistent findings suggest that police officers are able to detect high‐stakes deception; this implies that, at least in some contexts, police officers utilise reliable cues to deception. The research presented here was an investigation of cues to deception used by police officers (N  = 69), when making veracity decisions about real world, high‐stakes communications. Data were collected on both free report cues, and also prescribed cues that were known (from previous research), to discriminate between liars and truth‐tellers in the communications that the police officers observed. Officers free reported using cues related to verbal content, emotion, body language, eyes, vocal cues, and external cues. Most prescribed cues were self‐reportedly used correctly by large majorities of the officers, suggesting that they may not rely on inaccurate stereotypes. Self‐report use of categories of free report cues, and prescribed cues, was not related to accuracy in detecting deception. As people may not always be aware of the behaviours on which their judgements are based, the relationships between some of the behaviours actually displayed in the communications, and group accuracy in detecting deception in those communications, were also investigated. Group accuracy was related to the presence of subjective, emotion‐related cues in the communications.