Legitimating the legitimate: A grounded theory study of legitimacy work among Ethics and Compliance Officers

Organizations have responded to ethical scandals in part by creating the Ethics and Compliance Officer (ECO) role to help insure employee ethical and legal behavior. Because ECO work is so fundamental to behavioral ethics in organizations and we know very little about it, we conducted a grounded theory study to learn more. We learned that, although most ECOs were hired to help their organizations respond to external legitimacy challenges, ECOs face major legitimacy challenges inside their organizations. Facilitating conditions may reduce these challenges and help ECOs reach internal legitimacy. But, we also found that ECOs engage in what we term legitimacy work that relies on a number of tactics to help them gain legitimacy in the eyes of their constituents. We tie our findings to the broader legitimacy literature and draw implications for the behavioral ethics literature.     

How to enhance service quality through organizational facilitators,collective work engagement,and relational service competence

This study aims to test how collective work engagement and relational service competence, as affective and cognitive-competent collective states, mediate the relationship between organizational facilitators and customers' perceptions of service quality. In all, 107 service-oriented units were aggregated from 615 service workers and 2165 customers. Structural equation modelling confirmed that organizational facilitators are related to collective work engagement andrelational service competence, which play a mediating role between organizational facilitators and service quality. Whereas collective work engagement plays a partially mediating role between organizational facilitators and relational service competence, relational service competence plays a fully mediating role between collective work engagement and service quality. A discussion and limitations are also provided.     

Understanding spirit possession in the Philippines: a social representations approach

ABSTRACT

Where there are diverse professionals and curers dealing with possession, differences in representations exist. This study uses social representations theory as a frame to examine both the representational overlaps and differences in possession among various Filipino health professionals and the lay distinctly socialised in Western biomedical and psychological lenses and in local religious and traditional folk beliefs. Themes were extracted from 12 individual interviews. Results showed five representational themes, namely: possession as sinakluban, as a vulnerability, as a disease, as kulam, and as being chosen. Findings were discussed in relation to the interface among religion, indigenous beliefs, psychopathological frame, and the Western biomedical model.     

Applying Relational and Contextual Reasoning (RCR) to Understand Human–Divine Relationships

The topic of human–divine relationships invites reflection from multiple perspectives. This paper explores methodological issues related to the coordination of psychological, neurobiological and theological accounts of divine–human relationships. In particular, biological and psychological work relating to human attachment relationships are considered in relation to Christian understandings of God as Trinity. The approach of relational and contextual reasoning (RCR), a type of complementarity proposed by K. Helmut Reich, is proposed as one means of exploring relationships between some of the accounts suggested by contemporary work in the three disciplines of psychology, neurobiology and theology.     

Progress with Science and Religion Issues: Critical Questions and Suggestions

Progress with the marriage of science and religion is slowed by “sterile” controversies. Ways toward overcoming them are suggested here. These concern the metaphysical foundations of science and religion (science and spirituality, science and theology) with a specific emphasis on epistemology, ontology, anthropology, aims, methodological procedures, limitations of binary logic, and the use of other types of logic (in particular relational and contextual reasoning). Dialogues between science and religion can have positive practical societal relevance, and therefore need to progress faster. An enlargement of humanity's mental horizons and development—especially of epistemic cognition—seems to be called for in order to secure the future of a global intellectual culture. Suggestions for achieving this are included.     

The Friends and Family Interview: Measurement invariance across Belgium and Romania

The Friends and Family Interview (FFI; Steele & Steele, 2005 Steele, H. and Steele, M. 2005. The construct of coherence as an indicator of attachment security in middle childhood: The Friends and Family Interview, New York, NY: Guilford Press.  [Google Scholar]), a semi-structured interview assessing attachment representations, is used in the context of an international research project. In the current study, the first step in the validation process of the FFI was to check whether this instrument measures coherence in the same way across countries. Coherence in attachment narratives is a central marker of secure and organized attachment representations in childhood and adulthood. Analysis were conducted on the data from Belgian (n = 35) and Romanian (n = 43) adopted adolescents and revealed that the FFI coherence is similar across the two samples. Correlations between coherence and attachment categories were also computed, confirming the relation between both these variables. Empirical implications of these analyses on the FFI are discussed.     

Relational processing following stroke

The research examined relational processing following stroke. Stroke patients (14 with frontal, 30 with non-frontal lesions) and 41 matched controls completed four relational processing tasks: sentence comprehension, Latin square matrix completion, modified Dimensional Change Card Sorting, and n-back. Each task included items at two or three levels of relational complexity. Relational processing was impaired in the stroke groups. This was due mainly to items at the intermediate ternary-relational level of complexity. Less complex binary-relational items and more complex quaternary-relational items (the latter are difficult for adults generally) were less sensitive to stroke status. Impairment was greater in frontal than non-frontal stroke patients. Positive inter-correlations among measures supported the domain-general nature of relational processing. Implications for assessment and intervention are discussed.     

“Can't Have it All”: Representations of Older Women in Popular Culture

Representations of older women in the media are defined by the double marginalization of age and gender. The analysis presented here illustrates four major stages in the development of such images: invisibility of older women, stereotypization, ghettoization, and integration. All of these forms continue to circulate simultaneously in popular media at the current time. The feminist critique of these representations suggests that they might be playing a significant role in how women interpret and experience aging. Thus, the authors argue that the complex dialogue between media representations of older women and the lived realities of these women may have meaningful implications for feminist therapy.     

Separating goals from behavioral control: Implications from learning predictive modularizations

The brain may be regarded as an anticipatory machine whose behavior strongly depends on its current predictive knowledge. Behavioral decision making depends on anticipated goal states as well as on the current internal motivations of the organism. Behavioral control, on the other hand, is guided by the goals currently chosen along with additional constraints. Both, decision making and control are thus anticipatory processes. Moreover, they are mutually dependent: while action control depends on currently selected goals, goal selection depends on achievability estimates, which must be based on the system's current action control competence. An autonomous, adaptive system thus faces the challenge of learning goal representations that are suitable for both, action selection and action control. We propose that a goal processing pathway should be separated from but also strongly interact with a sensorimotor control pathway. We investigate the encoding structures expectable along these two pathways for realizing effective and flexible action decision making and control. While the goal processing pathway needs to be able to distinguish motivation-oriented relevancies for decision making, the sensorimotor pathway needs to provide control-oriented encodings. We use an evolutionary machine learning technique to investigate how important modularity may be for realizing particular sensorimotor mappings. Next, we survey the results obtained by a neural network architecture, which show that enforcing multiplicative interactions between self-organizing sensorimotor control-oriented encodings and goal-oriented interaction selection encodings enables the learning of highly flexible decision making and action control structures. Furthermore, we show that the emerging goal-oriented encodings exhibit pre-linguistic compositional structures. We conclude that for bootstrapping higher-level cognitive capabilities it may be essential on the one hand to separate sensorimotor, anticipatory, control-oriented spatial encodings from compositional, goal-oriented spaces, and on the other hand to enable bidirectional, multiplicative interactions between these two sets of spatial encodings.     

Adaptive memory: The survival scenario enhances item-specific processing relative to a moving scenario

Nairne, Thompson, and Pandeirada (2007) found that retention of words rated for their relevance to survival is superior to that of words encoded under numerous other deep processing conditions. They suggested that our memory systems might have evolved to confer an advantage for survival-relevant information. Burns, Burns, and Hwang (2011) suggested a two-process explanation of the proximate mechanisms responsible for the survival advantage. Whereas most control tasks encourage only one type of processing, the survival task encourages both item-specific and relational processing. They found that when control tasks encouraged both types of processing, the survival processing advantage was eliminated. However, none of their control conditions included non-survival scenarios (e.g., moving, vacation, etc.), so it is not clear how this two-process explanation would explain the survival advantage when scenarios are used as control conditions. The present experiments replicated the finding that the survival scenario improves recall relative to a moving scenario in both a between-lists and within-list design and also provided evidence that this difference was accompanied by an item-specific processing difference, not a difference in relational processing. The implications of these results for several existing accounts of the survival processing effect are discussed.