Conflict escalation and coping with workplace bullying: A replication and extension

Bullying or mobbing is used for systematically harassing a person for a long time. In the context of stress theory, bullying is a severe form of social stressors at work, whereas in terms of conflict theory, bullying signifies an unsolved social conflict having reached a high level of escalation and an increased imbalance of power. Based on a qualitative study with 20 semi-structured interviews with victims of bullying and a quantitative questionnaire study with a total of 149 victims of bullying and a control group (N = 81), it was investigated whether bullying victims use specific conflict management strategies more often compared with individuals who are not bullied, and whether coping strategies used by successful copers with bullying differ from those of the unsuccessful copers. Successful copers were those victims who believe that their situation at work has improved again as a result of their coping efforts. The qualitative data showed that most victims started with constructive conflict-solving strategies, changed their strategies several times, and finally tried to leave the organization. In the interviews, the victims of bullying most often recommended others in the same situation to leave the organization and to seek social support. They more often showed conflict avoidance in the quantitative study. Successful victims fought back with similar means less often, and less often used negative behaviour such as frequent absenteeism. Moreover, they obviously were better at recognizing and avoiding escalating behaviour, whereas in their fight for justice, the unsuccessful victims often contributed to the escalation of the bullying conflict.     

Switching on and off … : Does smartphone use obstruct the possibility to engage in recovery activities?

This study examines the impact of work-related smartphone use on daily recovery from work-related efforts. The literature shows that work–home interference (WHI) is an important inhibitor of the recovery process. We propose that the extensive use of smartphones with its implicit request of 24/7 availability inhibits the process of engaging in activities that are required for daily recovery. A total of 80 employees (40 smartphone users, 40 controls) completed a 6-day diary questionnaire over a time period of 2 weeks. Contrary to our hypothesis, smartphone users did not experience more overall WHI than nonusers. Furthermore, four activities aimed at recovery were examined. We predicted that daily WHI would increase employees’ engagement in recovery activities, but only if they did not use a smartphone. Results showed that, for the control group, WHI was positively related to psychological detachment, relaxation, mastery, and control activities, whereas smartphone users facing high WHI did not succeed in engaging in these recovery activities. This implies that being connected to work in the evening hours through smartphones has consequences for the extent to which employees succeed in undertaking recovery activities.     

Value incongruence,job autonomy,and organization-based self-esteem: A self-based perspective on organizational cynicism

Combining the perspectives of person-environment fit and self-theory, a model was postulated in which both the incongruence between personal and perceived organizational values and job autonomy precede organizational cynicism, while organization-based self-esteem, as a psychological explanation for cynicism, was hypothesized to mediate both relationships. The model and corresponding hypotheses were tested on a sample of 174 Dutch workers. Polynomial regression results indicated that value incongruence and job autonomy add significantly to the prediction of organizational cynicism. Hierarchical regression analysis was used to test the hypothesized mediating effect of organization-based self-esteem. Results indicated that self-esteem partially mediates both relationships. These results support the conceptualization of organizational cynicism as a self-defensive response to problematic events and circumstances in the work environment.     

Redesigning work through idiosyncratic deals

This study links idiosyncratic deals (i-deals) to job design theory. It investigates the impact of individually negotiated job changes on performance, self-efficacy, and psychological strain through their intervening effects on work design. Based on a sample of 187 health care professionals employed by a hospital in Germany, three types of work design-related i-deals were investigated: (1) task, (2) career, and (3) flexibility i-deals. Consistent with hypotheses, the three types of i-deal had differential effects on work characteristics, and each in turn related to different outcomes. Specifically, job autonomy mediated the task i-deals—job performance relationship; skill acquisition mediated the career i-deals—occupational self-efficacy relationship; and reduced work overload mediated the flexibility i-deals—emotional and affective irritation relationships. Leader–Member Exchange was confirmed as an antecedent of all three types of i-deals. Task, career, and flexibility i-deals are discussed as ways to make work more intrinsically motivating, ensure one’s professional advancement, and balance workplace stressors.     

The state version of the recovery experience questionnaire: A multilevel confirmatory factor analysis

Although many studies in the field of recovery from work utilize a quantitative diary design, little is known about the validity of the daily measures used in such studies. The present study analyses the factor structure of the state version of the Recovery Experience Questionnaire (REQ) on the between-person (trait) and within-person (state) levels. A total of 127 employees participated in the study. Most of them filled out the questionnaire on three consecutive workdays (N = 375 observations). Results of multilevel confirmatory factor analyses (MCFA) showed that a four-factor model fit the data better than alternative models at both levels of analysis (between and within). In addition, some factor loadings of the four recovery experience dimensions (particularly for relaxation and control) were lower on the day level as compared to the general level. Nevertheless, we conclude that both state and trait versions of the REQ show good psychometric properties. Implications for future research on recovery are discussed.     

Working in the hidden economy: Associations with the latent benefits and psychological health

Hidden economy working can provide income and cushion the financial hardship during unemployment; can it also substitute for some latent functions of regular employment? According to Jahoda's theory, the latent functions include the time structure, regular shared experience, information about personal identity, a link with the collective purpose, and enforced regular activity. This article explores whether the undeclared working reduces the degree of deprivation of these functions during unemployment and, consequently, improves the psychological health of a person. The data were collected from a sample of unemployed persons (N = 1138) registered with the Croatian Employment Bureau. A series of questions about their day-to-day activities were used to estimate the amount of undeclared working, an ad hoc developed scale to assess the extent of their latent deprivation, and the SF-36 Health Survey to measure their psychological health. The ANCOVA revealed that the participants who were often engaged in the hidden economy working exhibited reduced latent deprivation and improved psychological health compared to those who were sometimes engaged. Hierarchical regression analysis indicated that their better psychological health was partially mediated through reduced latent deprivation. However, the unemployed who were never engaged in undeclared working exhibited a relatively high psychological health as well.     

Effects of focus of attention on physiological,behavioural, and reported state anxiety in repressors,low-anxious,high-anxious,and defensive high-anxious individuals

Abstract

Discrepancies between physiological activity, behavioural anxiety, and self-reported anxiety were examined when focus of attention was manipulated in a public speech task for four groups of individuals: repressors, low-anxious, high-anxious, and the defensive high-anxious. They were exposed to self-focus (when their behaviour was socially evaluated) and other-focus (when their behaviour was not socially evaluated) conditions. Repressors had consistently the lowest level of self-reported anxiety, but had consistently greater physiological activity in all conditions and greater behavioural anxiety in the self-focus condition. The high-anxious showed the opposite pattern, i.e. their self-reported anxiety was greater than their physiological and behavioural anxiety, and this finding was significant in the self-focus condition. No significant pattern of discrepancy was found for the low-anxious or defensive high-anxious groups. The findings are discussed and interpreted within the framework of recent cognitive models of anxiety.     

Psychological need-satisfaction,and basketball performance

ObjectivesWe applied self-determination theory (Deci & Ryan, 2000) to examine whether pre-game psychological need-satisfaction predicts the quality of sports performance, and whether performance, in turn, predicts post-game need-satisfaction.Design/methodUndergraduate participants competing in a recreational league basketball season completed autonomy, competence, and relatedness need-satisfaction measures before and after games (N = 150 person-games). For each game, data were collected on the number of one, two, and three point shots taken, as well as shooting percentages for each type of shot.ResultsParticipants with greater pre-game autonomy performed best overall during games, although this pattern did not emerge within-subjects. Good game performance predicted enhanced post-game relatedness and competence, both between- and within-subjects.ConclusionImplications for optimal sports performance are considered.     

Natural character: psychological realism for the downwardly mobile

Nancey Murphy recently offered a proposal for altruistic self-renunciation as the core theory of a Christian research program in psychology. Her argument intersects with recent concerns in moral psychology that theory should be constrained by the lives of ordinary people, an idea known as psychological realism. This article considers limitations for altruistic self-renunciation through research with L’Arche assistants for the developmentally disabled. Incipient, “natural” character is evident through the ambivalence of these everyday altruists, creating a difficult methodological challenge for the psychological realist. Consequently, a novel approach for the mathematical analysis of subject narrative is explored with the use of a powerful computational linguistics program.     

Concurrent deployment of visual attention and response selection bottleneck in a dual-task: Electrophysiological and behavioural evidence

Visual attention and response selection are limited in capacity. Here, we investigated whether visual attention requires the same bottleneck mechanism as response selection in a dual-task of the psychological refractory period (PRP) paradigm. The dual-task consisted of an auditory two-choice discrimination Task 1 and a conjunction search Task 2, which were presented at variable temporal intervals (stimulus onset asynchrony, SOA). In conjunction search, visual attention is required to select items and to bind their features resulting in a serial search process around the items in the search display (i.e., set size). We measured the reaction time of the visual search task (RT2) and the N2pc, an event-related potential (ERP), which reflects lateralized visual attention processes. If the response selection processes in Task 1 influence the visual attention processes in Task 2, N2pc latency and amplitude would be delayed and attenuated at short SOA compared to long SOA. The results, however, showed that latency and amplitude were independent of SOA, indicating that visual attention was concurrently deployed to response selection. Moreover, the RT2 analysis revealed an underadditive interaction of SOA and set size. We concluded that visual attention does not require the same bottleneck mechanism as response selection in dual-tasks.