Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-i)

The concept of emotional intelligence was examined in relation to the latitude permitted for emotional expressiveness and adaptation to occupational culture in three groups of helping professionals: police officers, child care workers, and educators in mental health care. A total of 167 individuals were administered the Emotional Quotient Inventory (EQ-i). There were no differences in the primary scales measuring various aspects of emotional intelligence between the two groups of care workers. There were differences between a combined care worker grouping and the police officers with the latter seeming more emotionally adaptable than the former. Whilst there were some overall gender differences, there were no gender by occupation interactions. There were also differences in terms of three higher order factors of the EQ-i with police officers achieving higher scores on positive affect and emotional stability than the care workers. Results are discussed in the light of differences in occupational cultures and methodological considerations.     

The changing face of police interrogation

This paper discusses some of the apparent changes in interrogations following the Police and Criminal Evidence Act 1984 and the introduction of tape recorders into police stations. These reforms are believed to have had several marked effects on interrogations. For example, the use of persuasive questioning is believed to have declined, as has the number of suspects making admissions. The evidence for these hypotheses is discussed. It is suggested that the apparent fall in confessions can be explained by methodological differences between studies and that the confession rate has in fact remained almost constant. Although there does appear to have been a change in the types of persuasive questioning employed during interrogations, it is difficult to establish whether or not the use of such questioning has declined. There is some evidence that persuasive questioning is now being carried out away from recording equipment.     

广州监狱警察士气状况

目的：为解广州市监狱警察工作士气状况对心理健康状况提供建议。方法：采用监狱警察工作问卷对广州137名狱警进行问卷调查。结果表明：在工作投入、团队精神、需求满足,职业兴趣四个维度上高于中等强度水平在专业精神,组织认同两个维度上处于中等水平。结论：广州市监狱警察总体士气在中等偏上水平。     

“To Protect and to Serve?”: An Exploration of Police Conduct in Relation to the Gay,Lesbian, Bisexual,and Transgender Community

While there are studies that focus specifically on hate crimes, especially anti-lesbian, gay, bisexual, and/or transgender motivated violence, little research has been done to examine the role that law enforcement officials play in responding to crimes related to the Gay/Lesbian/Bisexual/Transgender (GLBT) community. This study, therefore, attempts to do just that. Using traditional content-analysis techniques, we examine 1,896 incident reports that were collected by a GLBT advocacy group in Minnesota, between 1990 and 2000, to begin to understand the range of police responses in relation to the GLBT community. Results indicate that while police conduct improved, negative responses and behaviors on the part of law enforcement officials outnumbered positive responses. The most common complaint by Helpline callers was inadequate response by the police; there were also numerous callers indicating that they were further victimized at the hands of the law enforcement officials. The data suggest a continued need for the education of law enforcement officials regarding issues facing the GLBT community, advocacy for victims of crime who are many times reluctant to report an incident to the police and increased attention to issues of oversight and accountability for officers who are responding to calls for help from the GLBT community.

Dynamics of verbal interaction between interviewer and child in interviews with alleged victims of child sexual abuse

A number (n = 27) of investigative interviews with children were analyzed with a view to explore the verbal dynamics between interviewer and child. Different types of interviewer utterances and child responses were defined, and the interrelationships between these were explored. The effectiveness of different interviewer utterances in eliciting information from children as well as the type of utterance the interviewer used to follow up an informative answer by the child were investigated. Option-posing and suggestive utterances made up for more than 50% of interviewer utterances, the proportion of invitations being only 2%. Invitations and directive utterances were associated with an increase in informative responses by the child, the adverse being true for option-posing and suggestive utterances. Interestingly, even after the child had provided an informative answer, interviewers continued to rely on focused and leading interviewing methods--in spite of a slight improvement in interviewing behavior.     

Connections between experience, beliefs, scientific knowledge, and self-evaluated expertise among investigators of child sexual abuse in Finland

The purpose of this study was to investigate whether clinicians investigating child sexual abuse (CSA) rely more on scientific knowledge or on clinical experience when evaluating their own expertise. Another goal was to check what kind of pre-trial beliefs the clinicians had. The connections between these different factors were investigated. A questionnaire covering items concerning demographic data, experience, knowledge about CSA, self-evaluated expertise and beliefs about CSA was given to 126 social workers, 60 child psychiatrists and 134 psychologists. The results showed that the clinicians relied more on their clinical experience than on scientific knowledge when evaluating their expertise as investigators of CSA. Furthermore, social workers possessed stronger attitudes in favor of children than the other groups, while child psychiatrists had more negative attitudes towards the criminal justice system. Male participants had less strong beliefs than did the female participants. The findings indicate that the education of CSA investigators should focus more on theoretical knowledge and decision-making processes as well as the role of pre-trial beliefs.     

Pratiques d’encadrement et usages des TIC : un exemple en Gendarmerie nationale

This article will present the results of field research conducted in a French army civilian body responsible for the safety of property and people. The object of study concerns “e-leadership” management practice in connection with the information technology and communication (ICT). After recalling the role played by ICT in situations of current work, the issue of management relationship will be developed, as well as knowledge on the “e-leadership”. The results show the impact of ICT on the management relationship is rooted in a multiple determinism related to the nature of tasks, the characteristics of technological tools and constraints in the use situations.